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I loved that the hotel was pet friendly! Made a huge difference to have the dog with me on vacation! The floors are freezing cold. I wish I had brought slippers. The staff know this and it's a problem with how the building was built. Something that will never change. But that's literally my only complaint!
Employees in The Lodge, Montana restaurant & Golf CafÃ©, very informative of the area & friendly. The Doe, Two Fawns & Buck eating on lawn , nice attraction. Basement parking, close to elevator- perfect we are Seniors.
Location and price All great for the price.
We have been visiting the hotel nearly every year. The staff is wonderful. It has a comfortable feel and the children love the pool and hot tubs. There is something about swimming and skiing in the same day. It has been a well maintained and clean hotel. The restaurant is quite good and has a fabulous atmosphere. The price around the holidays has been quite high and I understand it is a vacation destination, but it is a bit steap for our budget.
Deck overlooking the resort and a gas fireplace Renovation going on right now but not too intrusive.
Very quiet and comfortable. Was called in advance to say they were doing pool maintenance, so facilities wouldn't be available. Very thoughtful Was not told about the boil water advisory upon check in, learned from restaurant in town later! Couldn't find coffee shop that was shown on website, and fireplace timers are too short.
The room and courteous staff No
So close to the base of the ski hill. Was nice to be able to just step out the door and head right too the lift.
The staff was exceptional. All questions were readily answered and extra information or suggestions provided.
It was a very friendly and relaxing place to be. The front desk staff were knowledgeable and fantastic to talk with.
The rooms were large and well set up with a nice balcony and great views. The bed & pillows were very comfortable. Excellent sleep. It was nice that they had a Montana's attached to the resort also. Very handy. The pool & hot tub were under renovations, which we did not know when we booked.
The location is great as it is near the golf courses. We rented a 2 bedroom/2 bathroom and had a great layout for 4 people. The dishes were not clean. Had to request glasses as we were missing 3 glasses. Had to book a time to use the barbecue and when we went to use it the barbecue had not been cleaned for some time. Dishwasher worked poorly.
Phenomenally luxurious considering the price. Simply stunning. Presumably an out of season promotional rate. Out of town location. Only one restaurant in walking distance.
great location,very comfortable
This hotel exceeding my expectations...Great room and the receptionist at the front desk gave me a great tip to eat for dinner...I think it was the The Old Bauernhouse...It is an amazing german restaurant close to the resort... Underground parking was a little tricking getting into...Very narrow entrance...Would suggest just parking out in thr front of the hotel...
Quality of the room and service
Beautiful room with every kind of amenity. More than we would normally spend, but certainly worth it.
I enjoyed my stay. It was very quiet at night. Got a good sleep both nights.
This Chateau is amazing! The front desk staff were extremely helpful and kind. They offered to and did make dining reservations for us. They took photos for us in the gallery/lobby and sitting areas. The breakfast area is excellent. nothing
the casion meals were reasonablly priced and quite tasty cost of the rooms a bit prohibitive for seniors
The views of the mountains were beautiful. Very nice location and very clean. Friendly staff.
we had dinner in the cafeteria and went for the evening in the casiono and walked around the grounds and took some lovely pictures.
I liked the staff very personable and helpful from drink selections to menu options. The hotel itself and grounds were immaculate. It was extremely easy to find
I liked that I could find it easy from the hiway because I was unfamiliar with the area. Check in was easy. The lounge was nice and the food at the clubhouse was great I can't think of anything it was excellent I plan on staying again
Beautiful property, room very spacious and clean. Anya, our host was extremely helpful and welcoming. Breakfast was first class. Would definitely recommend.
Comfy bed, clean, beautiful wood floors and ceilings. The breakfast was excellent. The wooden stairs were very loud and creaky even with the lightest person. The hostess' handshake nearly broke my hand and she is very LOUD and talkative. The walkway from the parking area to the front door is a little sketchy, with hoses and uneven path
Alpenglow was the best part of our road trip, we were sorry that we had not allowed more time to spend at Alpenglow enjoying the hospitality of our hosts , who were welcoming and readily gave suggestions to sample the best of Kimberley.
Value, comfort, friendlyness
We really like the location of the hotel and good value for your money. For being a newly renovated hotel our room didn't seem like it...bathroom mirror was distorted and the toilet wasn't fully attached to the wall so it wobbled when you sat on it. Not all amenities were in the bathroom ( not a big deal just noticing) The heating system was VERY loud and came on it seemed every 30mins. There used to be an indoor hottub not anymore...
Clean No pool, no king beds, no air conditioning! All 3 were stated as included.....but were not included! Also this hotel was under renovation. This should have been stated on the website!
The new renovations are very comfortable.
Room was fairly clean, even in the corners and was surprisingly sound proof even though it is on the highway, which most hotels in Cranbrook are. I did get three good nights sleep which is the most important thing, the bed was comfy. Lounge was appalling, do not eat there no matter what. A lot of really grungy workers were there and too ignorant to clean themselves up before lounging around getting filth all over the foyer and yelling at each other. It's not a great hotel but it was reasonable in price. Hot water was more off than on although it was always warm.
Blood on bedskirt. Carpet dirty and large pink stain on carpet. Something awful on the ceiling. Dirty shower curtain. Hidebed very uncomfortable. Bathtub plugged. Reported plugged toilet and ceiling stain but they didn't seem to care.
When we arrived we had booked two separate nights, they didn't want us to have to change rooms so we were upgraded to a suite for the two nights. It was very much appreciated. The bed was very comfortable and you had your choice of pillows. The suite was very tastefully decorated and comfortable. The hotel staff were willing to give us suggestions on where to eat and places to see. It was a very good stay and close to all the amenities. We would highly recommend. There wasn't one thing that we could suggest or complain about, everything was perfect.
Room was clean and looked recently refurbished. The owner takes pride in his hotel and it shows.
Great lay out. Clean!
Clean, rooms as advertised by the photos. Working free wifi. A good value for the price. Excellent for a short stop but if you had kids or were planning on spending much time at the hotel you might want to opt for a more traditional hotel for amenities such as a restaurant or pool.
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Shower was weak and the AC unit didn't work properly.
I liked the clean and fresh balcony room. It was very quiet and good parking. The lady who runs the place was very sweet and personable. It was all perfect for an overnight stay.
Please write at least 15 words The supposed non smoking room cleary hsad been a smoking rm at some point that coupled with dry electric made for a sleepless nite
good location no
Nice rooms, good food Upstairs room noise
Included breakfast with stay all rooms should have more amentities: microwave, kettle and fridge
I liked the fact I could walk safely to any and all parts of town. The staff was very helpful and friendly. I noticed a great cleanness about the whole place inside and outside. The only thing I'd say they could change is provide teapots to be allowed to come from the dinning room to the rooms for in house guests.
It's well looked after and beautifully landscaped. Staff are fantastic No water in pool on a hot summer day
It's nicely kept and landscaped. Room came with fridge and microwave. Most of room needs updating to a more modern look
Convenient location No soap, no shampooSenior discount??
We loved our stay at Model A Inn! We read reviews ahead of time on all area hotels in the same price range and we were not disappointed! The rooms were really clean and quiet. The staff was so pleasant and the owners were there to make sure things were at their best. We enjoyed the outside rooftop deck and the sweet smelling petunias! Will definitely stay there again on our next stay in Cranbrook.