Holiday Inn Express & Suites Kings Mountain - Shelby Area

The complimentary breakfast at Holiday Inn Express & Suites Kings Mountain offers a variety of items and is very nice, with fresh flowers on breakfast tables and a great variety of options.

Some guests have mentioned that the traffic noise from the adjacent Highway 161 can be quite loud. It has been suggested that the hotel should provide every guest with a pair of earplugs or build a sound barrier wall along the side facing Highway 161.

Guests have consistently praised the staff at Holiday Inn Express & Suites Kings Mountain for being friendly, helpful, polite, and professional.

Yes, guests have frequently mentioned that the hotel is super clean, with fresh flowers on breakfast tables and clean, well-maintained common areas.

Some guests have mentioned concerns about the cleanliness of the rooms, including issues with mold, mildew, musty odors, and cleanliness of bathroom amenities.

Some guests found the noise from the adjacent Highway 161 to be disruptive. Consider requesting a room away from this area to minimize the impact of traffic noise.

Several guests reported issues with room cleanliness, including moldy odors, water damage, and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and promptly notify the staff of any concerns.

A few guests mentioned being assigned a different room type than reserved. It's recommended to double-check the room type assigned at check-in to ensure it matches the reservation.

Some guests found the provided toiletries to be insufficient or empty. Consider bringing your own toiletries to ensure a comfortable stay.

If you have dietary restrictions or allergies, consider requesting allergen information for the breakfast options to ensure a safe dining experience for you and your family.

If you require a handicap-accessible room, it's advisable to confirm the availability of such rooms in advance to avoid any inconvenience at check-in.

Guests highlighted noise issues from the interstate highway and malfunctioning bathroom fans. If noise is a concern, promptly notify the staff to address the issue or consider bringing earplugs for a more peaceful stay.

Some guests experienced issues with the internet not working. It's recommended to confirm the functionality of the internet upon check-in, especially if reliable internet access is essential for your stay.

A few guests encountered maintenance issues such as slow-draining sinks and non-functional TV sets. It's advisable to check the functionality of room amenities upon arrival and promptly report any issues to the staff.

A guest reported a discrepancy between the amount charged and the receipt provided. It's advisable to verify the accuracy of charges and request a detailed receipt at check-out to avoid any billing discrepancies.