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Pros. Big suite Perfect location
Cons. A/C broken, customer service is lacking. We got back late to the room and found that the room was hot, and the air conditioning was broken. The hotel was fully booked for the festival "Juro Svente", so the staff was unable to relocate us to another room. We could not open the windows to cool the room because there was a load restaurant and busy square below, with smokers under the window. The room was hot and we were stuck. The person at the desk explained that others were having similar issues, and offered a fan to cool a family of 4. Upon checkout, we explained that the reason we booked the hotel is because it had air conditioning, and that we had an uncomfortable night. We were offered a "soft drink" for our terrible night. We asked for the manager and waited a long time. She was very friendly, but not very helpful. In the end, after explaining that our expectations were not met for a "luxury" hotel, the manager offered nothing. After a half-hour of back-and-forth, "It's our fault that we let them know earlier that it was broken" she finally offered a 20% discount, but because my card was already charged she would need to wire the refund to my account. That was a week ago, and I still haven't seen it.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a variety of standout amenities, including daily housekeeping, contactless check-in/check-out, and a business center for added convenience.
How is the food quality at the hotel?
Guests have praised the good food and great location, making the dining experience at the hotel a delightful one.
What can guests expect in terms of cleanliness at the hotel?
The hotel ensures cleanliness with daily housekeeping, guest accommodation disinfection between stays, and the availability of hand sanitizer in guest accommodation and key areas.
Is parking available at the hotel?
While the hotel offers parking, some guests have mentioned that there is no free hotel parking, and parking in the city center can be complex.
When is the best time to visit the hotel?
The low season is in May, and the high season is in December, offering different experiences for visitors based on their preferences.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that noise from the street or nearby establishments could be disruptive, especially during weekends. Light sleepers may want to consider rooms away from potential sources of noise.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring the Old Town, nearby restaurants, and the port. Guests appreciated the proximity to attractions such as the Theatre Square and the Old Ferry Terminal.
Parking Considerations
While the hotel offers parking, some guests found it challenging to locate or mentioned that parking in the area could be complex. It's advisable to inquire about parking details in advance.
Room Cleanliness
A few guests mentioned issues with room cleanliness, such as uncleaned rooms or lingering smells. Guests may want to communicate any concerns promptly to ensure a comfortable stay.
Breakfast Experience
Feedback on the breakfast varied, with some guests praising the quality and variety, while others found it standard or lacking in options. Managing breakfast timing to avoid potential overcrowding may enhance the experience.
Consider Room Renovations
Several guests highlighted that the rooms and facilities appeared outdated and in need of renovation. Guests seeking modern accommodations may want to inquire about the hotel's renovation plans.
Staff Friendliness and Assistance
Many guests appreciated the helpful and friendly nature of the staff, particularly in accommodating special requests and providing local information. Engaging with the staff for recommendations and assistance is recommended.
Address Wi-Fi Concerns
Some guests experienced weak or unreliable Wi-Fi signals, which could be inconvenient for business travelers or those reliant on internet access. Inquiring about Wi-Fi connectivity and potential solutions is advisable.
Parking Communication
Several guests mentioned challenges with parking, including unexpected fines. It's advisable to seek clear instructions and details about parking to avoid any issues during the stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | August |
Average price (weeknight) | $73 |
Average price (weekend night) | $112 |
National Hotel is located at Žvejų St. 21/Teatro st. 1, 0.8 miles from the center of Klaipėda. Theatre Square is the closest landmark to National Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at National Hotel.
Yes, National Hotel offers free Wi-Fi.
National Hotel is 18.2 miles from Palanga Intl. National Hotel is 55.7 miles from Liepāja Intl.
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