Klaipeda Hotels

We went to this hotel for the first time. Good food on the 20th floor, the design of the room was great (delux room) Great variety of activities. The staff at the reception desk was very unfriendly and not helpful. Nobody helped us with the luggage. It was very cold in the room, even after they brought us the heater. Shampoo and gel is very cheap and not acceptable for a 4star hotel. The floor in the bathroom would get very wet after taking the shower. How do you suppose to drink the beverage out of the minibar if there is no bottle opener? Again, the major problem with employees. We are not coming back.

Nothing!!!!! Breakfast was poor, room was not cleaned, toilet bowl was broken, WiFi did'n,t work, room calling for capital repairs, I hope that I never come back to this hotel.

Large, comfortable rooms. Reasonable location. Log fire in Reception! Rooms need refurbishing. Now rather expensive for a basic hotel

Big suite Perfect location A/C broken, customer service is lacking. We got back late to the room and found that the room was hot, and the air conditioning was broken. The hotel was fully booked for the festival "Juro Svente", so the staff was unable to relocate us to another room. We could not open the windows to cool the room because there was a load restaurant and busy square below, with smokers under the window. The room was hot and we were stuck. The person at the desk explained that others were having similar issues, and offered a fan to cool a family of 4. Upon checkout, we explained that the reason we booked the hotel is because it had air conditioning, and that we had an uncomfortable night. We were offered a "soft drink" for our terrible night. We asked for the manager and waited a long time. She was very friendly, but not very helpful. In the end, after explaining that our expectations were not met for a "luxury" hotel, the manager offered nothing. After a half-hour of back-and-forth, "It's our fault that we let them know earlier that it was broken" she finally offered a 20% discount, but because my card was already charged she would need to wire the refund to my account. That was a week ago, and I still haven't seen it.

Hotel was not full so there was space to go to the breakfast. Hotel was crowded employee but they were concentrated to discuss with each other, service was not on the top on their list. Breakfast was stuffy like one day used sock. I suggest to chef to visit some good hotel to see what is the fresh and good breakfast. This hotel quality is on B&B level.

Kitchen in the room, free parking and free high-speed cable internet (free WiFi was not available anywhere). When we arrived there was a Russian-style wedding party in the hotel's restaurant. On our attempts to find 2nd restaurant in the hotel the party's host (or "tamada" in Russian) sweared on us like "what are you $&#@# searching here for?!".

Breakfast must be untill 11.00 A.M.especially in Weekends

Based in old town Poor breakfast, cold floor in bathroom

Reception assist very well.

staff, room size, good restaurant, the hotel needs a bussines center

There is no elevator in the hotel and the guest should take up his baggage alone.

This hotel is good with spacy clean rooms. Located close to the railway station. Breakfast was good, staff was friendly. Just a 20 minute walk from the centre of Klaipeda. During night, sounds of the nearby railway might be annoying. The restaurant of the hotel is quite small, and other restaurants are not in the neighborhood.

Easy to find, at least if you arrive from Kaunas :) Parking was easy. Free internet in the lobby. Excellent breakfast. The mosquitos in the room. Parking was quite full (well, we always found a spot). Rooms not very big (at least for 3 persons).

Reception was not staffed upon arrival in the mid evening hours. I waited 15 minutes to be attended. No hot water in the evening.

bedding was exelent there is no hair dryer in room

Location near beach Friendly staff Poor breakfast - especially in weekends