Staff was helpful and courteous. Location within the airport made departure very easy. Distance from the city center made it difficult and expensive to travel there and back. Additionally the last express train is at 00:35am and therefore required the night to be planned accordingly.
Easy walk to all air terminals ! Got off Arlanda Express ( 20 mins.) at 1st stop . Between terminals 4and 5. Nice staff and small rooms. I would conclude, it is a convenients for early flights. Also, I came, the night before my AM flight. Got to my room, settled in , then walked down to my flight terminal to receive the boarding pass. Next morning went through security and was on flight. Easy and relaxing , no rush !
I liked that the hotel is so close to the gates. The hotel is overpriced. Its only strength is its location.
Clean and comfy beds. Great breakfast. In the terminal great for early departing flights.
CLose to terminals, easy and friendly check-in
Convenience to airport.
I had missed my flight so ended up staying for a night. Staff was very friendly and helpful and it was overall very pleasant for my one night Nothing
The sommer price for the Arlanda Express is so good, that it is worth to stay at Arlanda for two days also visiting the town for shopping and dinner and visiting friends/family of course. I had parked infront of the Sky City Terminal with my brothers car and I saw the P-Sign with a 30 Minutes Limit. Unfortunately I was not able to read that I would need there a special permission to do so - my Swedish is not 100% and in Switzerland we would have the signs the other way around - just to be clear, somebody waited for me to leave the car and to place a fine to the wipers.....
we got an upgrade to business class which was very nice as it included a breakfast buffet I believe I should not be charged 5 Euros if instead of regular coffee I want to have a capuccino or latte. No hotel does this. It is petty.
Loved the location right in the terminal. You can get ready and just walk to the ticket counter. Rooms are sound proof so its nice and quiet. Easy walk to the Arlanda express which takes right to the center of Stockholm in 20 quick mins although the price for the Express isn't cheap, about 37 dollars (as of exchange rate for June 2015)
the airport location was fantastic and just steps from checking in my luggage. there was no need to go outside, the passageways are all indoors. it was completely quiet from all airport noise and perfect for a one-night stay in order to catch a flight the next day. they had a computer with a printer to print out my boarding pass. and a hand-held scale to weigh my luggage.
Infant crib was in our room as requested with cute bedding Service in the restaurant could have been better
The breakfast is very good The bathrom hasn't a clean smelling
The restaurant/dining area was very comfortable and an excellent standart of food provided. Nothing.
Very clean, nice design, professional staff, very good food, quite room, good price The pool was too cold
very good location, shattle, frendly atmosphere.breakfast also was very good
Cleanliness of room very good, which is VIP to me. The bed was good, slept well, friendly and efficient staff. All very smooth on check and check out. I think the breakfast buffet could be improved somewhat, on the quality offered,. fruits, breds etc..eggs.. to go more organic.,more wholesome foods. perhaps to think that less is more.
Really convenient airport shuttle, every fifteen minutes. Breakfast is absolutely outstanding. Restaurant and hotel staff are very helpful and pleasant. The swimming pool is very well maintained. I would be hard pressed to find a more suiting hotel. The exercise room is a bit warm for workout.
Breakfast was good Not enough towels in the bathroom, not enough covers for the bed it was set up as a single.
Position of hotel - close to car rental area, and with regulat transfers to airport. Also cost vs. Radisson Sky City, as the latter is very expensive. My room was in a lower ground floor - you had to pass the pool table and it felt rather like a cellar. Also no lift to this area, which made it hard to get too and from my room as I had two heavy bags to carry up and down the stairs.
Very bad service in the bar and restaurant, food was raw, twice changed but very bad. Bar waiting was long.
The staff was very nice - helpful and efficient. Sufficient amenities in the room. Good food with vide assortment, especially during breakfast. The bathroom is not spacious, only enough for one person, still good for a short stay.Service in a restaurant during diner time was very slow.
very good service. comfortable bed and berfeast is bein served early from 4:20, which is a big plus when we you have an early flight to catch. Fast check-in. At the breafast room at the entrence there was a big sign saying : "please wait until you are bein seated". I did wait for couple of minutes but nobody came and others waited, it seemed that the sign was not meant to be there..., but how should I now as guest that I should not wait when the sign says please wait?
Bed was very comfortable and room had plenty of light with big open windows. Breakfast was absolutely amazing. Surrounding area very nice and easy access off main roads/highways. Staff all friendly in reception. Single room was so small that every time I took a shower and opened the bathroom door, the humidity made the smoke alarm go off for 2-3 minutes, even with the windows open. Parking is a bit limited and the layout of the hotel is somewhat like a college dorm complex or apartment building complex. It works but its different.
Simple but nice room, good bed, beautifully located in park Restaurant was closed during summer (contrary to what was mentioned at Booking.com). Total amount has to be payed in advance.
Silent, relaxing. Nice rooms. Green environment, parks. Near Sigtuna center and the water (Melaren) Chekingout time at 10 in the morning.
The location of the hotel makes it difficult to go to meeting and restaurants.
The Hotel is outside of the city and thus has a very quiet situation, even if the location host a Firemen casern
The church opposite was nice in the evening lights First person sttod with her hands in the pockets while "serving" me, the next applied some make-up to her lips while serving me. There was a very loud work in progress from 7.00 outside my window. This was not mentioned at all by the staff. This hotel was the most expensive during my week in Sweden and had the cheapest breakfast.
Friendly staff No dislikes, but be sure if you plan to arrive after 10 P.m, request by e-mail access code to the territory
Far from center. Noisy (intensive traffic on nearby highway). Ugly hotel, ugly environment. Checkout at 9 AM. Expensive.
Charming hotel - very unformal hotel which balances between a hostal and a students residence - if you are nostalgic to your students time you will feel at home. Very difficult to find, as the front door is not on the street side. Rooms are not spacious nor are the beds.
The rooms were clean and the staff friendly. The hotel is situated very central so that everything was within walking distance. There was kitchen for preparing own dinners. Even though it had the name "hotel", it was more of a youth hostel. So the breakfast had to be made ourselves. Also the bathrooms were very small with no place to put own toiletries etc.
Help from staff with lost luggage and email phone on first day in Sweden. Kind welcome late at night. Difficult to locate hotel and hotel entrance.
The Breakfast was very good.
Hfotel was very difficult to find and needs detailed direction. The room was small with no TV,decorations on wall or bath mat. I told owner this needed to be fixed and it will as they have just renovated bottom floor 8 rooms from a hostel to hotel. You make your own breakfast on the second floor and reception is open limited hours.
no problem. nearby street a bit noisy
its just good... honestly didnt have so much time in the hotel, as i was there for conference/business, but during the night, i was quite having some joy of staying i wouldnt say im not satisfied, but i think its better that the floor/carpet is vacummed every single day. If they have a PCs room with internet connection to use (for free), I think it will also be better.
The helpfulness of the staff
Relaxed atmosphere + cleanliness.
A bit of difficulty with parking
Nice, modern, quiet, clean room and a good breakfast. Also it was very good to be able to get a coffee or cup of tea on arrival or in the evening, which I haven't found in Swedish hotels before.
No convenient transport - buses only hourly and a 40 minute walk from the train station
The location and the staff
Nothing special. It is clean and stuff is nice but this is really very basic service. The room is quite small, the bathroom is very small and could be renovated. I later learned that this is very common in Sweden. It is hard to find something fancy here.
The staff there are so nice and kind, the breakfast buffet is very good. Really a quiet place for people to live in.
Hotel was adequately comfortable. We were there forv a very short time. difficult to judge. Is it usual for there to be no porters to help with luggage in Sweden. Difficult to lug luggage up stairs and through gravel to and from the car.
Very kind and helpfull staff. Facilities are simple but very nice, delicious breakfast!
The location was terrific and it felt quaint, which was just what we wanted. They also had a very nice breakfast in the morning, which was included. The only complaint would be that the largest bed(s) available were two double beds pushed together, making a gap in the middle of the bed, since it was really just two small beds. It would be nice to have a single, large bed.
The staff was very welcoming, courteous, and helpful. The room was clean and comfortable, and the breakfast was excellent. If one visits just cities, it is difficult to know the people and a little of their culture. Sygtuna offers that opportunity. The town was lovely. It is situated on a lake with a pedestrian main street with interesting shops and restaurants. The town is about 30 minutes from the airport and the train to Stockholm if one is thinking of Stockholm as the main focus of the trip. The cab fare is about $48 U.S. dollars. However, if the visitor wishes to get a flavor of Sweden and its people, then Sygtuna and the Kristiana Conference Center and Hotel is an excellent choice.
Sigtuna is a lovely little town.
Fantastic location just 1 minute from Sigtuna, very good facilities. The staff is very polite and makes you feel like home! Breakfast should be improved.
The hotel was more a two star hotel ! Small bathroom. Small rooms!
Breakfast was nice
Staff were friendly and helpful. The breakfast buffet was fair, but needed to be re-stocked more frequently. The rooms are small. Our twin-bed room was the size of single rooms I have stayed in elsewhere.
Good lokation, clean, excellent breakfast. We payed 100 sek extra for a gardenroom (to se Linné-garden. Outside our window it was just a large treee that blocked the site of the garden. And, the room were very small, the bathroom the smalles we ever exp. The staff told us it was a singel-room before. That was not acceptlible.
The location is good good, the staff were good, the hotel was clean and reasonably comfortable. The decor was tired and suffering from a lack of investment in maintenance in the room as well as public spaces.
The location and open fire. The service and the staff were extremely poor.
The staff we very helpful and location good would stay there again as good value for money . Friendly and pleasant staff and good breakfast .
Convenient for site seeing Bo facilities open at all on our arrival, no bar or restaurant, all closed for midsummer celebrations, not forwarned that this was taking place, room poor, hotel shabby.
Hotel needs repairs from outside and inside. Beds are too weak for an average sized person
Rooms were tasteful and comfortable. Breakfasts excellent. Given the size of the rooms, the lack of a real restaurant, etc. it may have been slightly overpriced, but Sweden is expensive
Breakfast was excellent. Also the Sauna
the staff was nice the pool was being repaired and the bathroom could have been cleaner
Excellent location close to city centre (in walking distance from main station); good restaurant; rooms are nice, clean and well designed Check-in was a bit difficult, but this was probably just bad luck (TV didn't work in the first room, next room was not fully refurbished but third one was then very nice)
nothing the smallness of the room, no air conditional therefore noising when open the window or using the ventilator
breakfasts, tea and coffee, location, comfortable bedsno it was rather expensive
I especially liked the service and how the staff met us.
Breakfast Room not warm enough. Douvet too thin. No tea/coffee making facilities
the hotel is so near to the central station and this help me so much because i was have to go stockholm every day . i was in a single standard room and there was no small clother to keep my items .
excellent situation extremely noisy
Staff was kind and very efficient. Rooms were clean. Good breakfast. Close to Stockholm.
Convenient location for adjacent trade fair, good food, helpful staff, nice spa area with pool, sauna & gym
great breakfast,handy to work, helpful staff, bikes they loan you in lobby (nice touch), wonderful atrium/lobby. Subway restaurant right across from entrance, along with Thai restaurant. Quiet hotel even though lots of people stay there, in my experience. Good value, I like staying here. pool too much chlorine is hard to even walk near that pool for me, rooms in tower nice and a good value but quite small just fyi. Windows can't be opened in tower rooms.
Internet was for free and reliable, the price for parking in the parking lot was fair seperated sauna for men and women?!?
Location is great. Shower very small
There are kitches on every floor. Very good restaurant, oppotunity to have tea and coffee 24 hours.
The hotel was close to the center and was close to the hospital where my course took place. It was clean and nice and had very kind staff. There was a student union house next to the hotel and sometimes you could hear the music. The rooms were worn out and old...not really worth the money I payed unfortunately. There was no big warm breakfast buffet.
I stayed at your hotel at my own expense for the weekend before a conference based in another hotel elsewhere in Uppsala. The other hotel is rated as 4 star but your hotel was as comfortable, the rooms as large & the service at least as good
The friendliness of the people and the fact that it was in the area where there were interesting things to see.
Design of the room was good - very comfortable We expected to be able to get BBC World on TV - even SKY news but could only get CNN
Location...internet...wonderful shower...clean...attractive linens...
breakfest was very good the room was good not to smal there was first no extra bed and we were woken bij the service one morning the bar was not nice located.
This hotel was very easy to find. The service we got was excellent. Our room was very quiet and had everything we needed.Breakfast was very good. This hotel get 5 out of 5 from us.
Location. The lady in reception was left alone on what seemed like her first day on the job.
Ease of Check-in; Polite, Helpful Staff; Breakfast Buffet is VERY GOOD; Room is Clean and Comfortable...Excellent Value Located in City Center No Free Parking...Parking is Expensive
Good location, breakfast was OK, ironing facilities in the room the room was too small; the housekeeper lady didn't change my towels in one morning, just took them from the floor and hung them on the cabin of the shower to get dry and didn't put clean towels instead of them
Very kind, polite and friendly staff . Very convenient to railway/bus station.Free internet .Very close to the city center. Excellent buffet breakfast , evening light meal was included in the price. A little noise air conndition.
Excellent hotel and hotel staff, the location of the hotel is very attractive - near to the Central Train Station. There are many shops near to the hotel. Breackfast is included in room price. The food served at the hotel was very good. Internet was free of charge. No.
Free and private sauna! Good breakfast and ironing equipment in the room.
Nice personnel, food was OK The room was spartanic, no minibar, no smoking facilities except outisde, TV program selection was bit onesided
scandic standards great staff in need of some flooring repairs in public areas
Very suitable for a family with kids to stay. Good stuff and service.
Helpful staff, good breakfast, nice gym, excellent Internet connection, bikes to borrow for free as long as you need (provided others have not borrowed all 4 before you) Impractical soap containers (you need both hands to get the soap out), which they present as particularly "eco-friendly", a weird multi-segment trash bin for fanatic recyclers where nothing fits in, plus one seriously annoying thing: you cannot lock your window in a ventilation position but have to either have it all open or all shut. This is disturbing when you are accommodated in a single room on the bottom floor, even though Sweden has the reputation of a very safe country.
I liked the green aspect of the hotel Charge for tap water at bar that you can get free on second floor.
Actually, I liked everything at the hotel: the staff was hospitable and helpful, they helped a lot in my being at a new town and country (transport, traveling and entertainments).
Quietness of the room High price for old interior (compared to other Scandic)
The room with large sofa and table to work. The free and easy access to the Internet. Breakfast was good. The restaurant closed at 1:30 PM and the staff first wanted to prevent us to access even if it was not yet 1:30 although it was a self service and food was available there. We had to insist to be able to eat warm (note that this is outside the city, so no easy way to have lunch elswhere). For breakfast: no honney was available.
silence, clearness, dog friendliness and special service, good location, tasty breakfast
The room is super small, the bad is super super small. Couldnt get much sleep because of the noise, wifi was so poor.
I left the claim last time in this Hotel but so far nobody contacted me. Hotel management just doesnt care about the customers!
Convenient location near airport with good commute by hotel; hotel is in shopping center ; hotel room quiet and convenient
I liked that it was fairly close to the Arlanda Airport. They had breakfast starting at or before 4am, which was excellent for early flights -and the breakfast spread was pretty good. The shuttle almost didn't make it when the middle door wouldn't close, but the shuttle did show up to and was free - at 4:30am. This hotel is good for a quick overnight trip - and easy access to the Arlanda Airport - NOTHING else. There were two small towels in the bathroom, only hand soap in the bottle, and the internet -although free - was TERRIBLE. It barely connected, then didn't work again - and this was at midnight, so I doubt there was an overload of users. If I could afford to - I would stay somewhere else.
Great location and first class breakfast Slight delay checking in due to a queue but no real problem
Since there were three of us travelling together, we asked for a quadruple room. It was very small with a queen size bed and two fold out twin beds that folded out from the wall with very hard mattresses. However, the room was clean and quiet and the restaurant and gym were both large and excellent. Dinner was delicious. Also, breakfast was amazingly good with lots of options and is included with the price of the room. It is quite far from the airport though (about a 10-15 minute bus ride). The hotel itself is located within a shopping mall Distance from airport and small size of room
great breakfast buffet
During my stay there was awfull smell from bath-room (from ventilation system or water used system) - just not possible to stay in bath room. Another point is that lady in the restourant service the food like cutted tomates by hands(!). I keft the claim on the reception but have no feedback.
Close to airport and the free transport the hotel offers
The locality to the shopping centre. We were in the shopping centre! Was great! and the free shuttle bus too.
The electric socket on for the television started to smoke, I was given another rooom.
Super friendly staff and their food at the hotel restaurant was very good. The bathroom in the hotel room reeked of urine. There were two twin beds pushed together which was awkward and uncomfortable. Didn't understand why they couldn't just have a full size mattress instead. The "air conditioner" was a joke. We turned it on but didn't make an ounce of difference. We ended up opening a window.
Good transport to and from the airport No public transport to city
very interesting old house car must be parked in the street about 50 from the hotel, and parking is not free (8am - 6pm)
Very close from the city center. Quiet. no private bathroom. There was only one bathroom/Shower in a floor that had about 15 rooms. However, amazingly, we did not have to wait for it.
the hostel is quite good, clean and comfortable. but i do not like this city, it´s very dirty, I was shocked that a city in Sweden can be so full of dust, just like a poor chinese town... and few things to see. the price of renting sheets is so high! i was really shocked! almost half the price of one night in the hostel!
we booked dorm beds, but got a room of 3 beds all to ourselves. the room was spacious and comfortable. there is a common living room and kitchen, which was very well maintained. the shared bathroom was excellent, very clean and beyond expectations. hostel reception was very helpful the next morning when we checked out. highly reccommended! the reception was closed when we tried to check in in the evening. i was not informed beforehand that the reception was only open until specific times.
cosy room and tidy. Polite staff I have no complaints
fast and convenient WIFI
Bed room and bath room are very clean I had to pay for the sheets. Also the wall is very thin. If anyone snore in the next room, you can not sleep.
It was clean and cheap
I selected the hotel because of the location, price and complimentary shuttle service to/from the airport. Nice to have the breakfast set up early (4 AM) for those who had early morning flights. Staff was very helpful. I called the hotel the night before I arrived to confirm that there would be a shuttle from the airport to the hotel. I was told that the shuttle ran on the quarter past and quarter to the hour. When I arrived at the airport and went to bus stop #18, no van arrived. Upon calling the hotel, I was informed that the shuttle driver had left for the day and I would either have to pay to have someone pick us up or take a taxi. Long story short, after a second call to the hotel, the hotel used a substitute driver get me to the hotell at no cost to us. This caused unnecessary stress.
Hotel was clean and in a good location to access the Stockholm Arlanda airport. It did also heated towel racks going for it... Which is nice. The rooms were very small and did not have enough power outlets. No room to even open our suitcases without putting them on the bed.
The bed was really comfortable and the bathroom was really big. I also enjoyed the free continental breakfast which was very convenient right before catching the shuttle to the airport. The location near the airport is perfect. I couldn't figure out how to turn on the lights in my room. Either I'm stupid or they weren't working.
Free shuttle. Well designed reception/eating area - good light and space. Roomy bathroom. Clean rooms. Comfortable bed. Reasonable, wholesome dinner menue Room did not quite match expectation from internet promotion. Smallish. View limited. Breakfast could have been a bit more interesting. Better bread selection. Pretty ordinary house wine. Extra pillows could have been made available. No hooks / bench in bathroom for clothes etc
I liked how clean the building was. The rooms were clean and nice. The baby crib was free. I always had to ask for more towels. They only provide 2. We had my wife and I and baby.
Free Internet computer in the lobby. Bicycle rental available Need better signs at the airport indicating how to get to the hotel. Shower doors didn't keep water from wandering across the bathroom floor
All well No working checkout at 06 am
The service from the staff was excellent, very helpful and informative.
Though simple, the architectural design of the hotel made it surprisingly more than would be expected for a hotel focusing on accommodating overnight guests in airport transit. The beds could be better.
Was quite OK and very quiet \
Good thing is the location and free shuttle to and from the airport. To the city, taxis are operated only. To Bromma airport, the taxi fare is fiexd at 465 SEK. The hotel is very basic and I had a single room with very simple facilities. Breakfast was moderate, but okay. The reception also operates as a bar and there is limited availability of comfortable chairs in the lounge area.
Modern an well finished rooms. The room was on the small side but well designed so this was not an issue. The bathroom was great and a good size. We really liked the modern architecture and the open plan setup of the breakfast/bar areas. Would come back if in was in the area. The choice of breakfast was limited to various bread an yogurts, It would have been nice to also have had cereal as a choice.
Shuttle works very fine. All staff very nice. Breakast fine. Restaurant too. Checking in/out at many hours. Good option for make a night before or after a long flight. I dont like to pay for WIFI but better than no have WIFI.
Well placed at the airport for an onvernight stay.
Friendly staff Room was very hot so that we could not sleep very well. We could not open the windows in the night because there were too many mosquitos outside (sea near the hotel)
The hotel had a good location near the airport with a swift shuttle service. Meals were affordable and overall perceived value was good. Room smelled a bit enclosed when I arrived so I had to open the window to let a lot of fresh air in.
We stayed here for a night after missing our connection through stockholm to Spain. The staff was extremely hospitable, from the shuttle driver who took us back and forth to the airport and train, and also found us a charger converter, to the woman who arranged a family room for the standard room price. They gave us a nice crib and cot for no charge. The other guests were friendly and interesting, location perfect, and the breakfast buffet was unexpectedly incredible. Weird to say for an airport hotel, we did not want to leave! Nothing. Great service, clean room, nice bath, prompt wake up call. Can't complain!
Just being close to airport...
Clean, easy to get to. Good breakfast Small beds.
Excellent customer service, we left at 4am but there was already breakfast to go waiting for us. The staff were very intent on making our stay as convenient as possible. The free shuttle will take you to and from the airport quickly, at any time of day.
If you are looking for an airport close hotel, this is just fine for that purpose. I would not recommend this hotel for any other purpose than to be close to Arlanda for a flight the next day.
The free shuttle from the airport saved a $15 taxi ride (some cabbies will ask as much as $70 or 500 kroner). Sweden offers the worst value for the money of any country I've seen, so this hotel was not out of line that way. You would think that they would at least offer a free cup of coffee for all that money, but they charge for that too, even though it's self-service.
The hotel is located less than 5 minutes from Arlanda Airport. The hotel offers a FREE shuttle to & from the airport! They will pick you up FROM the airport 24 hours/day (just call them and they will pick you up) They will drive you TO the airport 24 hours a day, with trips available every 15 minutes (just let them know in advance, so they can add your name to their log-book). They will even take you to/from the airport if you are planning to spend the day in Stockholm (catch Express Train at airport, and/or take bus & train (slower, but cheaper) There is a VERY nice buffet breakfast included in the price (various breads, cheeses, cereals, fruit, eggs, juices, coffee, tea, etc) (also meats, but I'm vegetarian, so...) They also offer a fairly reasonably-priced (considering that Sweden is relatively expensive) dinner menu; just the salad bar option was very filling and tasty. The hotel itself is very "minimalist"...you get a bed, shower, toilet, sink, and place to put your bags, and that's about it! Rather expensive to get "to and from" Stockholm. I would recommend staying here if you get in on a late night flight and want to go right to sleep, OR if you have an outgoing flight and want to minimize stress by being close to the airport with a free shuttle available. If you just want to visit Stockholm, there are cheaper options available there, with no need to commute.
Value for location, comfort