Quality Inn Merchants Drive

Guests have highlighted the great breakfast, convenient location, and friendly staff as some of the best features of the hotel.

While some guests found the rooms clean and comfortable, others mentioned issues with cleanliness, such as dirty bathroom floors and musty smells. The hotel should focus on improving room cleanliness to ensure a pleasant stay for all guests.

The hotel offers complimentary breakfast and a pool, making it suitable for families with children. However, some guests mentioned concerns about the cleanliness of the rooms, which the hotel should address to provide a better experience for families.

Guests have mentioned that while the complimentary breakfast is available, it may not meet everyone's expectations in terms of variety and quality. However, some guests enjoyed the waffles and appreciated the convenience of having breakfast included.

The hotel's location is convenient for accessing nearby attractions, such as the Knoxville Opera and Market Square, making it a good choice for those looking to explore the area. However, some guests expressed concerns about the safety and cleanliness of the surrounding area, which the hotel should address to enhance the overall experience for guests.

Guests appreciated the full room service, including empty trash cans and fresh towels, making their stay more comfortable.

Some guests enjoyed the pool view from their rooms, enhancing their overall experience.

If you prefer a later breakfast, it's advisable to check the breakfast timings in advance to avoid missing it.

While the sound insulation between rooms was good, some guests found the sound insulation from the room to the street/outdoors to be poor, so it's worth considering when selecting a room.

Some guests were surprised by the high deposit of $150, so it's important to be informed about deposit policies before booking.

A few guests found the cleanliness of the rooms to be subpar, so it might be helpful to bring along some cleaning supplies for added comfort.

In rainy weather, guests experienced dampness in the rooms, leading to wet floors and potential safety hazards, so it's advisable to be cautious during such conditions.

Some guests found the complimentary free breakfast to be uninspired, so it's worth checking the variety of breakfast options available.

A few guests mentioned feeling unsafe due to the behavior of other guests, so it's important to keep doors locked and be cautious of surroundings.

Some guests encountered maintenance issues such as a hanging fire alarm and holes in the wall, so it's advisable to check the overall room condition upon arrival.