100 percent non-smoking hotel. Experience the ambience of the all suite luxurious hotel located near the University of Tennessee and downtown Knoxville. All spacious guest room features microwave, refrigerator, flat screen television and free high-speed internet. Deluxe suites offer 2 rooms with entrance thru French doors to private bedroom, seperate sitting area and 2 televisions. Property features include hot deluxe breakfast featuring make your own fresh waffles and a variety of other foods, in-door pool , whirlpool, courtesy guest office. Exercise room and conference room.
All around great stay...it was easy to locate, clean, friendly place to stay.
Nice selection of foods offered. Everything was fresh and delicious. The fresh fruits were nice.
The plastic cutlery is an absolute joke. It was so flimsy and awkward to hold. Almost impossible to cut a slice of bacon. Absolutely useless for trying to cut a waffle. I had two knives break cutting a waffle. Also, the foam plates are thin. I sliced right through the plate, leaking waffle syrup onto the table top. For a few dollars you could upgrade to a nice chinette style plate, and decent cutlery.
The location was nice and the lobby looks nice. The room size was nice and the bathroom was just fine.
Our room smelled funny. We had to spray perfume to help. The beds sunk in the middle and the furniture was in bad shape, stained and tore up.
Bed was comfortable
Carpets were very stained as was the couch and smal seat in the room.
Did not have coffee maker in room but had coffee. Treadmill in workout room did not work. Did not bottle water @ store at check in & when asked if vending machines on floor staff at desk could not tell me. When told staff at check out about coffe pot & treadmill (and these are important to me) did not even offer an apology.
I like the non-smoking environment all the building. And very clean room too.
The room is so small compare with what it displayed on website.