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The hotel had loads of character being a traditional hunting lodge, in a quite, peaceful location, where you can relax in style. The food in the resteraunt is very good.
It was snowing and the location in the woods with the lovely hotel building was enchanting and I would say, the best time to see it. The rooms were clean but basic. I understand that this is a form of listed building so there is only so much that can be done, however the bedrooms felt a little sad. The public rooms and restaurant on the other hand were great.
the kindness of the staff, the situation of the place and the pace itself
All staffs are very good and kind.
Better information that some activities is charge extra, like sauna.
The service received at check in by the receptionist, and then by Room Service. In the Hotel description is written that garage on site is free. I did pay for the overnight 30 Polish Zloty! The selection at Breakfast is very poor and of low quality.
Beautiful location by lake and park, good spa but not open weekends. Booked 2 double rooms but got 1 x twin & 1 double. Hotel did not specify bath or shower in rooms -got shower & prefer full bathroom. Would like your website to offer more detail of hotel to select options more accurately.
SPA / Wellness not holding its promise. Rooms need an overhaul. Generally speaking not meeting 5* requirements.
Staff is excellent, very helpful. Pool was ok. Very clean hotel. Food was great. Not too many options if you are vegetarian. Food looked organic, natural. Near a nice lake. I think this should be a 4-star hotel. No windows, no fresh air. There are small things, one small thin pillow, please more pillows. Old crt tv, not too many channels.
Reception staff Breakfast
It was a smart hotel, facilities were good It was a good hotel in an industrial town, very quiet and limited menu. It seemed that the staffing was linked to the
staff attitude, efficiency, food quality wedding party in the restaurant disturbs other customers
Nothing Poor facilities, poor food, no atmosphere, small bed and room
Very interesting, original style, good comfort. Tasty and sumptous breakfast. Responsive and friendly hotel staff. n/a
Very good breakfast compared to usual polish hotels
design, light colors, fresh hotel
facility, comfort, clear
Very good food!
Excellent, tidy hotel with friendly staff, good food in the restaurant and excellent breakfast. Also good location when visiting the Auschwitz museum. None.
A new hotel in a smaller Polish town 20 km west of Auschwitz. The rooms were very comfortable and clean. The breakfast was excellent. the staff were all attentive, and did speak english. No complaints, but one should be aware that this far outside the tourist areas you find few english speakers. The only drawback for us was when we got lost, getting directions we could understand was an adventure!
Perfect hotel staff, especially restaurant waiter.. very, very cool hotel, clean and very comfort.. 5 star!!!
Very comfortable stay in true 70's chic
New and good hotel for a short stay. Pleasant atmosphere and very helpful poeple.
The Hotel is well located in the 'new town' of Tychy. Staff are friendly and helpful. Rooms super clean. For business stay no problem - free fast wifi via ethernet cable. Tychy was built in the 1960's as a new town as is not pretty !! The people however are great.
Good location for wot I wanted to do I should of been told there was a wedding . Kept me up all night. Trying to relax.very unfair on people staying there
nice and clean hotel with more than the basics.
nice rooms, good breakfast, good internet connection, nice staff