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Rooms oK Yes At check-in the receptionaist behind desk indicated breakfast was included. I topld her I thought not. I asked her to double check and she confirmed yes. So when I check out I was charged 44Euro for breakfast. I was upset that I was misled after I que
Friendly and helpful at front desk and esp mr at restaurant inside hotel!!!
Super clean rooms that are well appointedParking includedexcellent restaurant Check in staff said breakfast was included and then it was an expensive $12 Euro extra per person at check out. Ouch.
Modern design and cleanliness. Easy to find close to train station Staff not overly helpful or knowledgable of tourists' needs. Seedy feel of train station opposite. Long walk to old town.
Very nice hotel, friendly staff, breakfast perfect. Hotel not easy to find just even with a gps, behind a huge bus station. I was just 20 m from the entrance and couldn't see it.
We enjoyed the old town, but were a bit disappointed that the castle was under repairs We had specificaly asked for a non-smoking room, but were taken to smoking rooms. In the end, we opted for a downgrade of rooms and the staff did manage to find a non-smoking room in this category
Very clean; nearby parking; just at the bus station
The hotel is new and right beside teh train and bus stations. Only a 20 minute walk to the merging of the Rhine and Mosel rivers.
Very comfortable room with a river view.Nice breakfast. A slight disappointment was that the breakfast buffet differed depending on how busy the hotel was. i.e. no scrambled eggs/bacon available on 'quiet' mornings.Given that there is a charge for the breakfast this was a bit of a letdown.Travellers should also be aware of the fact that the hotel is opposite Koblenz and unless you eat in the hotel in the evening you have to move across.That said, once you work out possibilities , not too bad.
Very big room and very nice (but little expensive) restaurant.
Very clean, comfortable room with a wonderful view. Lovely location. All staff excellent, friendly and helpful. Restaurant serves delicious meals. Good choice of breakfast, (although a little pricey)Changing facilities in the swimming pool. We would have liked a coffee maker in the room. Internet charges were a bit much and smoking permitted in the lobby.
the Diehl's hotel place near the river, it made me quite relzx no, air conditioner. its quite hot.
Super location. Excellent Room. Quality restaurant None
The restaurant offered excellent meals at very reasonable prices and provided a good buffet breakfast. Staff were very helpful and friendly.
This is a great hotel. The rooms are extremely nice. What a pleasant surprise! The smell of cigarette smoke in the lobby. I think their separate smoking area does not work. Should be strictly no smoking all over the hotel.
The lovely room, decorated nicely with a view of the Rhine River. The service at check in was extremely slow.
The outstanding view and the room itself See statement above
Good service and food. Value for money.
The water for tea, coffee from the burco was not hot enough - sometines only warm
Breakfast is ok, International hotel Creating a new building at the opposite
reception staff were helpful ran out of some breakfast items early; waitress at dinner hard to find when not attending to empty tables - only 3 people in restaurant; dirty glasses outside the door - no clean ones inside.
The location is closed to the pier and the Deutsche Eck.
central location extremley friendley & profesional efficient staff
This is an excellent hotel, with multilingual courteous desk staff and a recent refit. The breakfast is outstanding (especially on Sunday), and the hotel staff cannot be friendlier or more helpful. My travelling companion had to eat lunch in the restaurant, and the order was wrong, not great quality, and the service argumentative and surly. Best avoided for food during the day.
Good service when we needed to change room for a less noisy one We first got a room on 9th floor that had a high level humming noise, impossible to sleep in
the phone was not working in the room and the tech would only fix it in the next day
The staff and servers were very friendly and helpful. Our bathroom needed some work. The shower handle fell off every time you tried to turn the water on. There was mildew on the tile in the shower and the drain did not work very well and didn't look very clean.
Welcoming, helpful and accomodating staff. Construction of a new hotel was taking place right next door to our hotel which resulted in disturbance. The overall experience was affected would however recommend if there's no construction.
I really enjoyed my stay. When I got there, front staff welcomed me with smile and gave me a good scenery room where I could see river. And It was under construction out there, but I couldn't hear the noise in the room. Beautiful room, clean bathroom, convenient espresso machine and delicious breakfast. Everything was perfect. Like I said, Everything was perfect.
Very clean, nice hotel. The staff was friendly and helpful. Short walk (approximately 10 minutes) to shops, restaurants, and the train station.
It was very clean. Lots of parking available (free). The design was modern but cute. I liked the check-in machine, so we could check-in after hours. Instead of a key, the door used an electronic PIN code, so we didn't have to worry about losing a key. Internet was available. I also liked that they provided an extra blanket, so we didn't get cold.
Price and friendly staff
Comfortable, not too expensive, clean and ordered room/common areas, amiability of the staff, the breakfast buffet was diversified and consequent Location of the hotel: Its location makes it difficult to find, even with a map.
Brand new hotel. Everything works perfectly. Polite and efficient reception staff. Not so easy to find it, because of its location in a complicated roads junction. But once you get out of the traffic mess, it's at 15 minutes walk to city centre.
Convenience to the city centre.Staff were welcoming and efficient.The Hotel was bright and clean looking. More towels would have been appreciated.Pillows were insufficent,but were quickly added to on request.
Good clean hotel within easy access to local attractions Room too hot even on low temp setting. Staff not aware of local facilities such as restaurants and international money exchange.
Hotel was typical Germanic efficiency without the room being particularly remarkable. Receptionist was extremely helpful; car parking was convenient, and the distance to walk to the town centre took only 15 minutes. Whilst the hotel was more than adequate for an overnight stop, it would not appeal for a longer length of stay.
I am spoiled with nice hotels, and I was really impressed with B&B hotel - I did not expect that it is so nice, very clean, new furniture, new repair work. Staff is very friendly and helpful- I forgot a golden ring in the room after check out, few hours later they help me to find it! The hotel is not far from the center, around 10 min by walk, when you explore the city, it does not really matter. We did not hear any noise from the big road after the hotel. I would recommend the hotel as a good value for money, very clean and cosy hotel.
Excellent B&B. Good location at the city entrance, walking distance to the historical center. Good shower. Good price. Comfortable and clean room with TV, A/C, telephone, etc. Breakfast is expensive at 6,90. But there is a shopping center nearby, with a supermarket, it’s a good alternative to eat cheaper.
Friendly and accomodating staff, right next to the train station, adequate breakfast, and a good value if you're just looking for a cheap place to stay. I don't know what the complainers on this site were expecting for 40 Euro per night. Buckingham Palace? Hanging Gardens of Babylon? Quit your limey whining and buck up if you want a 4 star hotel. It's a little worn out, kind of like british dental work.
Everything was okay compared with the price. The hotel was good but seemed to be a little bit worn down.
Very central, but adequately sound-proofed. Walking distance to many sights. Friendly staff. Good restaurant/bar across the road. Furniture and fittings very run-down and/or in disrepair (though beds were comfortable enough), questionable cleanliness throughout the hotel.
It was direct near the main station, the room and the bathroom was enormous and relatively clean. The breakfast and the dinner were quite good.
The hotel is central & it is easy to reach the town centre & other points of interest. one of staff extremely rude & unhelpful
Very friendly and helpful staff who were happy to serve breakfast at 06.00 on our last day to enable us to catch a very early trainBreakfast was excellent and very filling. Stay was good value for money and enjoyable. Lack of shower curtain and shower head that could not be attatched to the wall.
The hotel is very well located for shopping, sight seeing, restaurants and the train station. I didn't like having no towels for two days and waiting over an hour for a member of staff to some up. I also don't like being sworn at when trying to pay a bill with a credit card.
The staff are friendly and very helpful. Clean but oudated in style. The price is reasonable and it is centralise. The hotel is very out of style, the carpet need changing, no toileteriies. No remote control for T.V and the heater was not working properly.
Location. It did not seem very clean. The sheets were dirty. The rooms need the renovations, specially the shower.
the staff were very friendly its quite old, needs updating.
great location good breakfast too early check out time staff does not speak english fluently
convenience to the old town and the Rhein Boats could do with a mini bar and /or tea's made/ coffee
Excellent location; fabulous breakfast
The staff was very friendly and helpful, and the room location was excellent. No air conditioning
The hotel is conveniently located near the shopping areas and Deutsches Eck, Since we were interested in visiting Koblenz' Christmas Market, it was an excellent choice.. Bathroom was very small.
The staff were very welcoming and friendly, greeting you as you came and went from your room. For the price we paid for the room I have no complaints.
Very convenient for old town. Lovely breakfast room, tastefully decorated in keeping with original style. Excellent breakfast.
The staff was extremely helpful in pointing out places to go and things to see. The rooms were very pleasant and comfortable.
Charming olde world style - staff very helpful and pleasant. Breakfast room charming and selection more than adequate. Use of Internet most helpful. Position in the city excellent for sight seeing, access to the Rhine Ferry and all points of interest.
Location to Rhine. Ideal for short stop over Severe step up to shower / toilet cubicle
Excellent location close to the old town. Superb breakfast from cafe Wermenn just five minutes walk away rather than hotel. Stayed one night only as part of a driving trip along Mosel. Good underground car park. Internet not included in price.
Close to city activities and river. Noisy.
Simple reservation via internet x
Staff very efficient, car parking/garage most useful, would stay there again
The hotel is in a good position with good facilities and an excellent buffet breakfast. We were surprised the hotel did not have a night porter.We had a problem the first night getting into the hotel.
The large bedroom The noise from the street below
The breakfast was excellent.
The hotel was very conveniently located, being a short walk from the historical district of Koblenz. The room was comfortable and I was able to catch up with the news in English on CNN on the TV in the room. I appreciated very much the fact that it was possible to use the Internet for free from a computer set up in the lobby. The bathroom looked a bit old, but was perfectly serviceable.
Lady at the reception was very kind, very helpful, very cheerful.
Good breakfast. We surprisingly had a nice apartment with a kitchenette. Not in the city, but you could easily reach Mainz by bus (although it's not so frequent).
Modern comfortable hotel in quiet location
We had a lovely large airy corner room. The staff were helpful and patient with our poor German. Dinner was very good and it was the best breakfast buffet on our trip. Free internet access on their computer.
All staff that we met could speak good English and gave very good service Only that we found it noisy because of several large group events happening in hotel over the week
We were just passing through the area, so just stayed the one night. Clean and tidy but beds uncomfortable. Picturesque location with vineyards all around and the River Mosel just at the bottom of the hill. Not much English spoken, if any. Only took breakfast at the hotel, had our evening meal down near the river for half the price!
Nice view from the room, very good restaurant quality and magnificent breakfast area. Long distance from the city center.
Pleasant, quiet location with an excellent on site restaurant. Friendly and helpful staff. Could be difficult to find without GPS
Upon arrival, well after the time rooms were meant to be ready, it wasn't, then there was a lack of communication between staff @ changeover which meant we sat waiting longer than necessary - this was the only negative!!
sorrounding the room size is far far too tight
Large, clean and quiet room No
Near railway station,very friendly,clean,good breakfast. Near main road so a little noisy.Shower gel empty on arrival, not filled up on request.Carpet on top floor stairs is past its best.
Cozy and friendly hotel with its own garage. Thus you don't have to cruise narrow streets looking for a parking. Cost you 6.50 per night. Room is clean and big enough (for the money), everything looks like new. Buffet breakfast has very good selection. We spent only 1 night there but we really enjoed it.
Courtesy of the staff,information in the room.
The staff and comfort of the room Nothing
The staff were friendly and helpful. The room was very well furnished; good ensuite shower. 23 channel TV included BBC Worldwide. Excellent hot & cold buffet breakfast nothing
The staff are very friendly and helpful. Rooms are comfortable, clean and spacious. The hotel is located very close to the train station, but is quite a walk (15-20 minutes) to old city.
really spacious rooms, fantastic breakfast!
comparing the price and the room, it is good. Breakfast is too simple, the elevator is too small.
Staff is kind and even i got arrived at night, he explained kindly what i asked. Also breakfast is really nice. its not very far from the train station and cruise station. expensive internet.
staff very competent and friendly. Felt very welcome, food excellent not applicable
Excellent breakfast and dining room No bar
We loved the hotel, the owners are very friendly and helpful. Very good breakfast in a wonderful setting.
Staff were very helpful and friendly.
Friendly staff, great location, internet connection
the staff, especiall at the front desk, was very friendly and helpful. The breakfast was very diverse as well. Great value overall nothing really
I like the view onto the garden at the back of the hotel. The breakfast was also very nice.
Very friendly and helpful staff. Large bedroom and nice decor. Excellent breakfast (although this was extra 10.50 euros but it was well worth it).
The room was big and clean The air was a bit stagnant, could use some fresh circulating air
Close to the city centre and railway & bus stations. Loved the design and comfort of hotel.
Hotel staff was really helpful and accomodative. Especially, the staff in the front office.
Small nice hotel, with excelent staff. Rooms were very clean, bathroom equiped on the level of 4 star hotels, such as Holiday Inn, Novotel etc. Shortly - recommended Considering value for money - nothing! This is not Intercontinental, of course, but you don't pay as for Inter, as well. So it was a good value for money (considering European prices and extremely expensive area of Europe - Western Germany)
Friendly personnel The heating was off and arriving there in a cold night, it was impossible to warm the room up till the morning. Luckily, the staff provided me with an extra blanket.
Hotel has been recently renovated and our room was like new. Location was close to railway station. Staff very helpful No individual bathroom products, no tea and coffee making facilities in room. Internet 3 Euro for 24 hrs
Central position There was no car park; parking was on local car parks which were some distance away and felt insecure
The hotel's location is very good, opposite to the train station but far enough not to hear the noise. The town center is a few minutes away. It's a nice starting place to visit Zeeland. The bed was very, very soft and had big lumps which made sleeping hard. The hotel is a bit old, in need of refurbishment.
comfort, facilities no
Closeness to train station. Friendly staff. Check out at 10:00 seems a little too early.
Very nice hotel, very comfortable and relatively quiet. Extremely friendly and helpful staff. Short walk to attractions. Internet access was not free, but a very reasonable 3 euro per 24 hours with a strong wireless signal. We loved it and would definitely stay again. Also, Koblenz is a very nice place to visit. We stayed over a weekend so parking at a self-park lot a half block away wasn't really an issue, but not sure how this would be during the week. No air conditioning so you have to depend on window ventilation for warm days.
The hotel staff
The breakfasts at the Sholtz were very nice. They offered scrambled eggs, ham, cheese and yogert, none of which were offered to us by our subsequent English hotel.
Very eclectic set up. Loved the receptionist. Great breakfast. Near grocery store. I didn't go to but saw that there was a pool hall under the hotel. Hmm... only thing I can think of is one think of furnature (a cabinet) didn't open up. Decoration piece?
easy access to town centre. parking for the car and bus service by the front door would have like to have coffee making facilties in the room
Warm welcome.Good size room for 3 people. Excellent breakfast. Room could do with modernising. Non smoking room but strong smell of cigarettes.
The front desk staff was very helpful and the breakfast was ok. There was a small pizza parlor 2 doors down and within a half block there was a nice grocery store. There was a bus stop right outside the hotel and the major shopping mall was a short 10 minute ride away. It was a long way from the old town and tourist areas. The elevator was tiny and the rooms needed renovation. It kind of had a run-down old hotel feel to it. There was no hairdryer in the room and was hot without air conditioning. Its' location next door to an old folks home and across the street from a convent was kind of depressing
Nice breakfast, knowledgable staff
very friendly and hospitable staff. Good and quite location,clean and tidy rooms none
The room was really an apartment and value for the money was awesome. Staff was very friendly. no complaints
The info center in Koblenz was the most helpful we encoutered. Our hotel was outstanding, the staff went out of their way to make us comfortable. Two large groups also there but our room was very quiet. Great breakfast. It was a bus/taxi ride from the train station but worth the extra effort.
Just blocks from the Deutsches Eck and the Rhine. Bells at the church in the Jesuitenplatz are charming at first but get annoying at 4 AM, so close the windows. Staff is friendly and the food in the cafe, though not included, is very good. Noise at night, bring earplugs.
good value for money
very quaint, nice hotel. large room, nice, plenty of windows no
The room was a corner room with a good view. It was spacious. Staff were friendly and helpful. Hotel location was not near the old town but very close to the main train station which we found really good. It was also near the bus to go back to the airport. I felt it was a bit of a misnomer to call this a hotel. it felt more like a superior guesthouse. there was no bar or place to get food. Breakfast only was served. Breakfast buffet was adequate but did change for the better after the weekend when more than tourists were staying. room was OK but a bit basic in terms of furniture. Overall, the hotel was OK for a short city break.
Within easy walking distance of the Main railway station. Large room with high ceilings. Corner room with windows on two sides. Lots of ventilation and light. Front dest staff were very helpful. We got a bathroom with a very large bathtub and flexible hose shower, but no shower curtain. Suggest adding a shower rod and curtain. I think that most travelers today prefer showers over a bath in a hotel. A shower is expected, a bathtub is not. Suggest doing some updates to the flooring and furnishings. It would upgrade the hotel at relatively low cost. Suggest banning smoking in the lobby.
the reception / lobby The room itself. It was really really different to the pictures.
Convenient for the station Smoking allowed in the entrance lobby so smell of tobacco smoke in corridors
Good location. Service in attached restaurant lackadaisical.
nearness to bahnhof and city centre no
Big room, heating system ok, great breakfast, location.
Comfort room. very nice staff The breakfast. There was only one type of cheese. Also vegetables should be included .
I liked the friendliness. Also a very good breakfast end a room as axpexted for this price. The restaurant was that oldfashioned that you weren't tempted.
Excellent location and very clean hotel. If you are planning on taking a boat trip on the Rhine the ship departure is right in front of the hotel. Also within walking distance from the 'German Eck'
Good view of the Rhine river and the comfort of the beds. Car parking area was to small
Conveniance to Rhine river and nearby city Internet service was poor - paid Euro8 for 24 hours got about one hour. PC could access network but network could not access internet? Always dropping out signal was weak although our room was close to router. If charges apply service should work properly. In Asia this service is free and works well.
River view No
Spacious room and great views from balcony. Excellent breakfast. First member of staff I spoke to not very welcoming or helpful on arrival.
We were very well looked after and nothing was too much trouble for the staff. Excellent. Nothing to complain about - all good.
Our room was very nice and spacious with two balconies overlooking the Rhine river. We were right above the promenade. Also, the beds are adjustable and very comfortable. The train noise from across the river was annoying and it runs until 11:30 pm and then starts back up at around 4 a.m. Also, there were a few late night folks on the promenade and they made a lot of noise when they returned to the hotel at around 3 a.m.
Their location and efficiency of the hotel operations
Very close to historical landmarks, along pedestrian mall along the Rhine River. An elegant but casual restaurant specializing in regional cuisine was only a few steps away, and a large "platz" (square) with boutique shops was in 5 min walking distance. The hotel parking, behind the building, was very difficult to find, as the hotel faces a pedestrian mall our in-car navigation was no help. We had to park in underground garage a few blocks away - and the lift was out-of-order! More details need to be provided as to exactly how to find Haus Morjan parking.
Fantastic view of Koblenz. Very comfortable beds. Simple but clean rooms. Good breakfast. Great location if you don't mind walking to/from city (30-40 mins). Bathroom worked ok but looked tired and could do with re-furb - clean but smelt musky. Staff were civil but could have sold themselves and the hotel better.
Hotel, staff and meals very good except there did not seem to be any Dessert menu except ice cream and then only if you ask. Whilst the hotel location gives a fantastic view over the city and is very visible when crossing the main bridge from Koblenz centre it can be difficult for first time visitors to find the correct bridge and road up the cliff.
Location was perfect. Great view overseeing the city. Service was great at the restaurant.
Wonderful view. Very friendly staff with great family atmosphere. Good breakfast and good german restaurant. This is a great traditional german hotel with very caring staff. I would definitely stay there again. Initially difficult to find as Koblenz has grown dramatically since my last visit in 1979.
Excellent value, wonderful location, great breakfast and dinner.
View of the town and rhein river; quiet surroundings; parking facilities
Quiet position with good view across the Rhine into Koblenz and the food was excellent, cooked by the owners. A little difficult to find, it is situated in a residential area.
nice quiet area, good view of koblenz staff seemed a bit mean
Warm reception and typical German feel; the place has character. Food was good and portions more than adequate. Free parking. Great view overlooking Koblenz. For some the hotel may be a little inaccessible being up above the town over the Rhine, although you can walk down into town; sat nav helps to find by road.
The informality of the hotel atmosphere and the wonderful position over Koblenz
The nice location next to the Mosel river, the fresh air, the intimacy of the place. The warm restaurant and the beer. Friendly staff.
This Hotel is run by professional people with complete customer care in mind,The food was fantastic,rooms were very good.Good place to stay. No complaints at all.
Staff was very friendly and extremely helpful. The Manager helped us find a medical facility in Koblenz that could address a painful toothache despite it being after hours on a Saturday. The terrace has a beautiful setting on the banks of the Mosel. The two rooms with River view have a lovely view. The area around the hotel has numerous nice restaurants, cafes, and shops. It is a short bus ride into Koblenz. Despite being warned by the management about the noise, we opted for the 1st floor River view room. We should have paid attention. Being a warm summer streak of days (requiring open windows for some air), we suffered though two nights of near-constant (until very late) road and rail noise (1 block from the rail bridge over the Mosel). This would not be as big a problem in cooler months.
The hotel is very handily placed for visiting both Koblenz and journeying along the Mosel. Our room was large with a good view across the river. Our room was virtually above the Bar, which meant we got a lot of smoky air rising.
Spacious and nice view from room #1 quite loud as railway bridge just a few hundred feet away