Days Inn By Wyndham Kodak/Sevierville Intrstate Smokeymntns

We had to check in early that day, so they put us in an available room that had not been used in 24 hours. Later when we told the management about our room problem (terrible odor) we were promptly put in another room.

We checked in early initially and noticed that everything seemed to be damp. We thought maybe the maid had just left and perhaps the rugs had been steam-cleaned. The a/c was off and the humidity high. Because we were on our way to a funeral we dropped off our luggage and left. When we got back to the room, the place was still damp and smelled of animal urine. It was too late for us to change rooms and we notified the desk the next morning. They changed our room, did not comp us and were put in a smoking room. They said that the first room was not a pet room and that shouldn't have happened. The staff needs to keep the a/c on or at least check rooms before putting people in them when they've been closed off for awhile w/o a/c.