Kodak Hotels

Very clean rooms

gave us a room with two queens and one cot at no extra charge

hotel pool was closed and hot tub was filled in

Convenient location, complimentary breakfast, both indoor and outdoor pools, friendly staff.

Not much at all. Location was probably the best about it.

First of all the man checking us in was less than personable. When we asked a quest, he just snapped back...we are full!! Poor customer serv. We had just stayed at a Baymont in Knoxville/Cedar Bluff. they were an absolutely amazing staff.

Attitude of staff

No

Great hotel, clean and easy access to high way.

The most impotant part for me on a one night stay is the rest, I lowered my rating because we had double beds and the bed that i slept the base or box spring was probably craked, one side was lower than the other half of the matress and I kept rolling into that side wich was not comfortable at all, It was room 407 I believe, the bed away from the window. Other than this, If i would not had this bed, I would have rated five stars.

The staff were exceptional and always greeted us as we entered and left the facility. The morning coffee was really good.

The beds were not that comfortable. I prefer a softer mattress and this one missed the mark. Would have liked healthier choices for breakfast, more fruit. The first day there were only 2 sad oranges and on the second day we were offered over-ripe bananas.

The location is good. Easy to get to off the interstate.

My husband and I felt like there were bugs crawling on us all night. We did check the bedbug website and it said that there were not any. My husband did however see a cockroach in the bathroom. The breakfast we did not want to touch after our friend we found in the bathroom. We will find somewhere else to stay next time.

On check in, the desk lady gave us a free upgrade to a queen room instead of double. She. Was very welcoming and friendly. The morning staff the next morning were cheerful and friendly. We stay here every time we pass by the area (at least 4 times a year.) rooms are clean and comfortable and you can't beat the price!

clean

pool out of order

The indoor pool was one of the best features along with the reason for choosing this hotel. Everyone was friendly and helpful. The breakfast was good also. I enjoyed the coffee, course then again, so did my son.

Trying to get in to the street that leads to the hotel was rather difficult at one point. It seemed that everyone wanted to be there or was coming from the other direction. There is no light and it is a right turn only onto the main street. For the most part we had no trouble.

Location near everything but far enough to relax

No

Location and room.

Loved it.

Staff was very friendly and accomodating

Didn't enjoy being placed in a room next to pets that decided to start barking at 6 am

Quiet, not directly on the Parkway. Clean and comfortable.

The staff was absolutely wonderful! Did all they could to accommodate us and make us comfortable.

The sofa bed was very uncomfortable. But they brought a much better roll away free of charge.

Room was a good size. Indoor pool and pretty good breakfast.

Nothing

Clean and modern. Close to shopping, restaurants and shows.

Very clean and quiet....The free breakfast was superb!!!!

The air took a while to cool the room and the halls were Hot.

Nice garden, nice bird cage outside the hotel. Decent breakfast, rooms are clean.

Nothing! Everything was perfect!!!

The continental breakfast was very good with a wide selection of eggs, toast, make your own waffles, hot & cold cereal, muffins, 3 types of juices, fruit, and more. The hotel was conveniently located to many attractions and restaurants.

We had trouble finding three working outlets to plug our phones and fit bits. The hotel had a small indoor pool but did not advertise it that way.

My husband and I stayed for 3 nights in the king suite with the whirlpool. It was a great value for the price and a great location (right in the middle of many Pigeon Forge attractions). There was plenty of parking and the front lobby receptionist was helpful and polite.

The walls did seem to be thin as you could always hear anytime people were talking in the hallway. Still would stay again though!

Affordable and convenient

Hallways smelled strongly like cigarette smoke. Bathtub was old, stained, crumbling and could be replaced. Carpet was dirty and stained my socks after walking around in the room.

Location

No

This location is perfect for outlet shopping and sightseeing. The cookies and hot cider are a nice touch. The housekeeping workers were friendly and helpful.

It took a long time for the hot water to start working.

Located across the street from the outlet mall and on the outskirts of the worst of the area's congestion, this hotel is very convenient.

Tiny lobby, congested breakfast area with too few chairs and tables, tiny bathroom vanity cluttered with coffee pot, ice bucket and toiletries made this hotel very uncomfortable.

The sound barrier was better then what I am use to.

The ac did work to well.

Location is second to none. Away from the busy road, but within five minutes of several attractions, eateries, and the interstate.

The facility itself is in need of updating. Carpets are stained, air conditioner is wall unit and older, bathrooms are very small and need remodeling.

The bed was comfortable

staff was rude room had a smell remote for tv didn't work.

Thie staff was very friendly and helpful. It was almost as though we were staying family and friends. The hotel was very clean and well maintained and the breakfast was amazing.

The check-in attendant was very nice and polite, and the room was pretty clean. The pool was open a little later, and my little boy loved that part. 24 hour is always a plus!

There was a slight smell in the room. I couldn't figure out what it was, and it wasn't completely unpleasant. It just wasn't great.

Everyone was friendly, room was clean, and convenient to everything.

Great location,Great staff,Great pools.

Beds were hard and stiff.

The staff was very nice and easy to work with.

The room was small, dingy, and always felt wet even with the ac on the whole time. Our feet would get dirty from just being barefoot on the carpet. I also had to duck down to get my head under the showerhead placed way too low for most adult men. Part of the carpet was even coming up in the corner by the door. The non-smoking room also smelled of cigarettes. Also slightly concerned for the staff since, Chris, the desk clerk was there for what seemed 24+ hours straight mostly by himself when cleaning staff were not there.

The staff was friendly and helpful.

It wasn't clean but it wasn't nasty either. The beds were hard and uncomfortable. It took several attempts to get the card reader on the door to work. The door didn't close and lock tight. There were holes in the bed spreads. We smelled alcohol in the hallway right off the elevator. It was very strong in that area. The ice maker didn't work. The toilet was extremely low to the floor. The halls were a bit noisy at night.

The location was great. Staff was very nice and helpful. Will stay again

Cost of the room was overpriced for the facility.

The location was the best! Comfy place to crush. Was there with my kids n husband, no noise, clean, great deal...extra parking

No complaints at all

Location is great. The rooms were clean and spacious

Wifi was totally a joke. So slow I had to use me cellular data. Carpets could use a cleaning but not bad

The room was decent and comfortable. The jacuzzi initially would not turn on and staff investigated the cause and had it working again within a few minutes of reporting a problem. Staff in the office and cleaning staff were all very friendly, nice and hospitable.

The kitchen worker was staring at my fiance and came over to try to make small talk with us at breakfast. The breakfast did not include any meat like bacon or sausage or ham at all. We stayed 3 nights/4 days. The rooms were not very clean and they only did minimal cleaning in the room while we were there. They did ask if we needed towels, but not toilet paper and only came in to vacuum because I asked them to due to a popcorn spill. The bedclothes were not changed at all while we were there and they only made the beds once on the second day we were there. There was trash behind the dresser from previous guests.

Loved the location. Nice room for the price

No indoor pool

Very clean affordable close to everything. Would definitely stay there again.

Friendly and helpful staff. Room was clean and comfortable.

Small bathroom.

pool. our 5 year old liked it

On first appearance the room looked really clean. However, the room had roaches in it. We killed 5 and called the front desk. We were moved, only after the desk clerk came to look at the bugs?? 2nd room was ok. It was a room with a fireplace. For some reason they still had the pilot light of the gas logs burning. It was summer and 90+ degrees. So, the room smelled of burnt gas fumes. It must have also created a problem with the fire alarm, as they had the fire alarm covered with a plastic bag so the fumes could not get to it??? I will bet that is not approved by the Fire Marshall. The vent in the bathroom ceiling had not been dusted since installation. The price was good and the rooms appeared clean. But it was difficult sleeping wondering when the bugs were going to come out. It didn't bother our 5 year old, but momma an daddy were not happy. Breakfast was just fair.