Great location, nice hotel but poor service
5 stars
Holiday Inn Krakow City Centre
Photos of Holiday Inn Krakow City Centre
Overview
Within a 20-minute stroll from The Krakow Central Station, Holiday Inn Krakow City Centre provides guests with a convenient base while visiting Krakow. It is situated a brief walk from Historical Museum of Krakow, Main Market Square and Academy of Music in Krakow.
A variety of premium services are available for guests of Holiday Inn Krakow City Centre, such as 24-hour room service, babysitting/child services and valet parking. Staff are available 24/7 and can help with booking tours and tickets. The hotel also features a well-equipped gym.
The rooms at the hotel were renovated in 2008 and include internet access, a mini bar and movies-on-demand. All offer a bathtub, a private bathroom and tea and coffee making facilities.
During their stay at Holiday Inn Krakow City Centre, guests can dine at Bom Fogo, which offers a menu including Mediterranean dishes. The in-house bar offers a relaxing setting for an evening drink. There are also many bars and cafés in the vicinity.
The hotel is located in the City's premier shopping area. Guests can also visit Wawel Cathedral, Jagiellonian University and Wawel Royal Castle.
Latest deals for Holiday Inn Krakow City Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Krakow City Centre
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- Blu-ray player
- CD player
- TV
- DVD player
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Board games/puzzles
- Cycling
- Hiking
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Spa
- Massage
Reviews of Holiday Inn Krakow City Centre
8.7
Very good
1984 verified ratings
Wonderful
1226
Very good
354
Good
219
Okay
73
Fair
52
Mediocre
21
Poor
39
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many praising the friendly and accommodating staff. However, some reviews mentioned issues with noise levels from the street and concerns about the value for the price, particularly regarding additional charges for breakfast and parking.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.7 out of 10
83 reviews
8.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
Guests can dine at Bom Fogo, which offers a menu including Mediterranean dishes. The in-house bar offers a relaxing setting for an evening drink. There are also many bars and cafés in the vicinity.
What are the hotel's unique amenities?
The hotel features a well-equipped gym and offers 24-hour room service, babysitting/child services, and valet parking. Staff are available 24/7 and can help with booking tours and tickets.
What are guests saying about the hotel's location?
Great location for visiting Krakow, just a 10-minute walk to the main square, and very convenient for sightseeing and visiting all the attractions.
How are the hotel's rooms described by guests?
Large comfortable rooms with excellent equipment, including internet access, a mini bar, and movies-on-demand. Some guests mentioned that the mattresses are a little hard.
What are guests saying about the hotel's cleanliness?
The hotel was very clean and the rooms were spotless, with excellent housekeeping and daily cleaning. Some guests mentioned minor issues with the carpets and the need for a refurbishment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Take Advantage of the Gym
The hotel features a well-equipped gym, which guests found to be convenient and well-maintained.
Explore Nearby Attractions
The hotel's location in the city's premier shopping area allows easy access to popular attractions such as Wawel Cathedral, Jagiellonian University, and Wawel Royal Castle, all within walking distance.
Consider Upgrading to a Premium Room
Guests appreciated the spacious and well-furnished Premier rooms, which offered ample space and thoughtful amenities.
Enjoy the Breakfast
Many guests praised the excellent breakfast spread, highlighting it as one of the best experiences at the hotel.
Check Out the On-Site Spa
Guests enjoyed the spa facilities, particularly the massage services, for a relaxing experience during their stay.
Take Advantage of the Concierge Service
The hotel offers a helpful concierge service, which guests found to be knowledgeable and accommodating for booking tours and providing local information.
Consider Room Location
Some guests recommended requesting specific room locations, such as A17, for a convenient and quiet stay near the lift.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, particularly from laundry activities during the day, so it may be beneficial to consider this when selecting a room.
Plan for Room Amenities
Some guests noted that certain room types, such as the Platinum room, had additional amenities like minibar items, so it may be worth inquiring about these options when booking.
Location
Ul Wielopole 4, 31-072 Krakow, Malopolskie
What's nearby
- Academy of Music in Krakow313 yd
- Kościół Mariacki0.3 mi
- Main Market Square0.3 mi
- Cloth Hall0.3 mi
- Krakow Old Town0.3 mi
- Krakow City Centre0.3 mi
- Muzeum Historyczne Miasta Krakowa0.4 mi
- Brama Floriańska0.4 mi
- Uniwersytet Jagielloński0.4 mi
- Barbakan0.5 mi
- Królewska Katedra na Wawelu0.5 mi
- Wawel Castle0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Krakow City Centre
Low season | October |
|---|---|
High season | September |
Average price (weeknight) | $160 |
Average price (weekend night) | $190 |
When to book a room at Holiday Inn Krakow City Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Krakow City Centre
FAQs when booking at Holiday Inn Krakow City Centre
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 6.8 mi |
Everything you need to know for your stay in Krakow
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