Ksar es Sghir Hotels

The room was nicer and more spacious than those you would find in the city proper, the location was clean and safe, and the pool was very nice. Terrible check in wait, staff was rude, shower curtain fell down on me, food/bar were massively overpriced for Morocco, and they charged my credit card twice for the same stay. Also a drive from city, and they call the gouging cab service unless asked.

The room was clean, provided enough space for me as a single traveler and the hotel had a nice breakfast bar. Credit card payment wasn't an option, resulting in an atm fiasco. And their cab driver demanded a 30% tip. Whatever.

It was extremely easy to hail a taxi from this location, and it was relatively close to the water. The room smelled of cigarette smoke even though the rooms are no smoking. The pool was closed because the staff said it was 'windy'.

Lovely old-world charm. Original fittings and decor. Good service and helpful staff.great location in the centre of the Medina overlooking the port Be careful you arrive at the corredt port as there are now two ports in Tangiers, Tanger Med Port is 50 km away from the town!

Cordialita' del personale la posizione ti permette di muoverti a piedi

The staff was quite friendly and helpful. Breakfast on the roof terrace was simply marvelous - good food, great view. The hotel lobby and hallways were great, lots of character. My room was small and not that attractive -- and was very musty-smelling. It wasn't a terrible room as these things go, a perfectly reasonable budget option, but I thought for the money it would have been a *little* nicer. I paid less and got a nicer room during the rest of my travels in Morocco (including in Fez & Marrakech.)

Comfortable room, and very convenient location Only one lift working during my stay.

In the city center, helpful staff, we could have had breakfast even when we arrived in the morning, nice view from the restaurant. It was possible to rent a car rental at the hotel (the hotel cooperates with near car rental)

The safety box did not work and the water supply shifted from cold to hot approximately every 30 seconds. I complained about this the first 2 days of my stay, but nothing was done. This is not a service i expect from a 5 star hotel. There was a poor service in the reception, when asking for the price of golfing (at hotel andalucia GOLF tangier) i was told to go find out myself. All in all the price is higher than the actual quality of the hotel. Last the room was full of ants, not a hotel i would recommend at all.

The bedrooms are clean and the staff in the restaurant are friendly and helpful, The staff in reception could not speak good English and were getting things mixed up all the time including room service. We were unable to use the Swimming pool as it was unclean. There were generators next to most of the bedrooms so was noisey. In our opinion the hotel is not a 5 star.

Nice rooms, very clean and comfortable. Attractive pool area. Classic but good buffet breakfast. Great grilled food by the pool. Some construction works were still going on. The staff is very friendly but does seem fresh out of hotel school and makes some beginner mistakes, nothing too serious, but sometimes not the service you would expect in a 5 star hotel. Even though the hotel was practically empty, we could not check out late (16:00 instead of 13:00).

Staff were incorrigibly self-promoting: I.E. referral to a rental car company with a new car which turned out to be a 2006 repainted sedan with seat covers and 85000km! Incompetence punctuated by outright lies would be a solid description of some staff.

it was a pleasant, well-located hotel with a special character.

The old world style and traditional Moroccan vibe it has, it has a style and timeless quality that has sadly disappeared from most hotels today. The girl in the spa reception was so rude when we enquired about prices. She turned her back on us and when I asked a question she shouted 'what' at us. Got the feeling we were really bothering her as she chatted to her friends.