Be at the heart of it all when you come and stay at Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur, Malaysia. It offers Deluxe Room, Club Room, Club Suite and State Room, all equipped with Wi-Fi Internet access (100 Mbps), Individually controlled air-conditioning, Executive writing table and chair etc. Some of its facilities and services are Business centre, Limousine services, Medical services (doctor-on-call) etc. Hotel Istana Kuala Lumpur City Centre enjoys a location at the very heart of KL’s Golden Triangle — the perfect vantage point to explore the city’s sights and sounds. Many places of interest and key establishments are within walking distance. These include: KL Convention Centre, Monorail Station, Shopping Area, Changkat Chulan Entertainment Hub and Aquaria KLCC.
Very polite staff who make you feel welcome. the Club floor room is very spaceious. Pool area look a tired and need some facelift.
none... it was perfect
In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.
Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.
The staff were extremely well polite & helpful. They couldnt do enough for you. We were given a fantastic clean room with views overlooking the Towers. All the facilites inside the hotel were excellent and the food was lovely! We will definately stay here again and recommend to friends.
Location near the shopping centers, songs at night in the loppy, the deluxe room was nice and clean.
the check in procedure, the room was not ready and they want us to bay the whole amount one time at check in, the swimming pool not good and the chairs around it is dirty and old, the loppy chairs also very old.
Location is amazing, just a few minute walk to everywhere you need to go. Staff are very well trained and kind.
There is no airport shuttle even it was shown on their page, swimming pool is very tiny and needs some renovations.
I loved the location of this hotel right in the ACTION zone. The staff were amazing and so helpful!! My room was lovely. I wish I got a chance to use the on site spa as the treatments there looked SO good. I highly reccommend this hotel for you next trip!
Nice pool, excellent exercise room. We were fortunate to be upgraded to a suite that was spacious. First class staff throughout.
Spacious rooms, great location, room furnishing
only the iron and its table,and its location and nothing elsa
everything they put me in a very bad view room and most of the electric cables wasnt working
the room is quiet, I dont hear noise from outside
I like all