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Waterfront veiw They gave my room to someone else, and didn't even tell me. Be up front and honest .
When you think of a motel, you normally assume a tired run down 2 star hole in the wall. The golden sands is hands down a 5 star kinda motel. More like HOTEL! the first thing I noticed when I finally checked in was how clean the building was! It even smelled clean! The room was perfect. The beds were so comfortable! the bathroom was really nice and modern looking, and the staff I encountered was nothing but nice. I'd highly recommend this to families, couples, groups of friends, or anybody looking for a great deal on a wonderful place. I enjoyed my stay very much and will be back hopefully sooner than later! The indoor pool deck was gross and there was trash and a used diaper sitting in one of the chairs. With it being such a family friendly area, i feel it should be kept up with a few times daily! But to be fair, I peeked inside, with no plans of ever using it in the first place. You're at a beachfront motel who needs an indoor pool!
i liked the location and the nice beach
Everything needed was accessible in close proximity by having a nice gift shop, convenience food, lunch food Tiki bar on bosrdwalk, indoor and outdoor pools, nice restaurant, good food for evening. Very clean and affordable. I would return and recommend to my friends. Easy access to a beautiful beach. Room colors were dark but that's about it.
Location. Right on the beach. Very clean. Staff was super friendly. Parking was difficult at times
Location and friendly staff
Parking No ice. Overpriced. Should have asked for my money back.
The room was clean and fresh. I appreciated the frig, microwave, and the coffee maker. The staff was cheerful and considerate.
the room replacement was ok. The manager was nice and put me in a new room that was better. They are undergoing renovations. The first room assigned was smelly, musty. the shower had cracks noted. I was not able to stay in room
Nice hot tub and indoor pool Beach right out the back door Food from their restaurant was overpriced, but tasty My wife liked the Starbucks in the hotel, I prefered the coffee shop across the street. The room smelled like stale cigarette smoke. The air conditioner didn't work half of the time The room door could not open all the way. Limited parking
We have stayed here before and enjoyed our stay. Nice ocean view and location is right in the heart of Carolina Beach uncomfortable bed and tub/shower valve dripped all night.
The location to the beach is great. The staff are wonderful. The noise was ridiculous. There was loud music going until 2am and then the neighboring rooms kept slamming their doors. We were so frustrated that we cut our 3 night stay short and found a different hotel. If you are looking to get away to relax, this is not the hotel for you.
the room was nice - the view was perfect. The staff was always very friendly. it was nice that I could walk down the hall and out on to the beach. the mattress on the bed really needs replacing. It was a little saggy.
Everything with the exception of the TV Programming. The TV programming was somewhat offensive . Some of the channels had disgusting content. Put more family friendly programming in the system.
The staff was very welcoming....super nice! The breakfast was surprisingly extensive and yummy. Pillows were great too:-) I have no complaints actually. Very pleasantly surprised by this hotel.
Pillows need to be upgraded
The staff was friendly and even took time to do the little things to help make the stay better.
Nice room, nice location Absolute worst hotel experience that I have ever had. The other person on my reservation tried to check in and was flat out refused, AT 1:30 AM bc their name did not match the name on the card used to book the room. WILL NEVER USE SITE OR HOTEL AGAIN!!!
I like the proximity and the kindness of the employees. I did not like the cleanliness of the hotel, hotel room, and hotel room bathroom. There was hair and a dead roach in our tub when we checked in.
Right in the middle of friends which made visiting easy. Could go into Southport and look around. Then get to Oak Island and BSL. Perfect place to stay. Breakfast was good. Staff was helpful and friendly. No!!
Great bed. Room was large. Nice roomy bathroom. Extra chairs (overstuffed with ottoman). Breakfast was good. Lots of parking. Good wi-fi. One smallish TV with few channels. Coffee at the breakfast was terrible. And not hot. Refrigerator had no freezer; staff refused to put two gel packs in their freezer citing health dept. No one else has ever refused. Bright spot light shining in window.
very good breakfast buffet and close to where we want to be only out door seating is at pool or walk across to small strip plaza
The hotel was located close to the attractions we were interested in seeing; it was convenient. My wife and I were awakened in the middle of the night by a roach that crawled over us in the bed. Upon check-out I notified the front desk of the issue with the roach and was advised that they would not reduce our charge; we will not stay there again.
The location was excellent in getting into and out of Southport during the Fourth of July Festival. It is located next to a local restaurant/bar and a Walgreens and Go-Gas. Most anything you need within walking distance.
Super clean. located near most items. not a big deal, but internet kept kicking us off. Also, bathrooms need facial tissues in there.
good location for where we ant to go. Great breakfast choices in AM. No place to sit out doors in front or back of hotel except by pool.
Location There was no refrigerator in the rooms no exhaust fans in bathroom and over priced bar
Cleanliness was phenomenal and the staff was very sociable but not too much, just right. The breakfast was exactly what we had hoped for too. We had such a hard trip there that we were hoping we could get in at little earlier than 3pm but we understood protocols and that's ok. so no, great job!
Close to ocean Had internet Very outdated room. There weren't any lamps, just a dim overhead light. There were no chairs in the room. No drapes, just louver blinds with panels missing. No towel racks, they were on the back of the toilet and no toilet lid. No sink stopper.
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I loved that it was on the beach and that everything was walking distance including this awesome bar right across the street! Loved that place soooooooooo much! Will definitely be returning to that place. My only issue was the bathroom was a little small. But honestly it was not that big of a deal.
Location was perfect. The staff was very friendly. It was what I expected of a two star motel. The room was clean and the beds were comfy. It was dated in regards to amenities but again what I would expect of a two star. I would book again. They need to update the locks on the doors.
This guest did not leave comments about this hotel.
Loved the location, the huge room (it was an end room - I think different rooms are different sizes), the full kitchen, the quiet beach, the comfy beds, and the friendly staff! Will definitely return! We couldn't have been happier! My only recommendations for the room would be to add a mirror in the room, more pillows on the beds, and a bedside lamp.
nice clean room with friendly staff. bed was very confortible
Location of the hotel was great! It was one block from the boat marina which I had to get on a 5:30 am fishing charter. Also, it was oceanfront which I enjoyed a nice walk down the beach. There was missing blinds in the sliding door which was not cool because of lack of privacy. Also, there was no lock on the sliding door. The hotel had only ONE KEY to the room! I guess you get what you pay for and I won't stay there again.
It was right on the beach The smell of the room
Location and parking Did not like the bare bones bathroom and room. The place was clean enough for a beach motel. The shower curtain smelled badly. There was no towel rack in the bathroom. The sliding glass door lock did not work, but was supplemented by a bar.
Good location - close to everywhere I needed to be. Staff was very friendly and there was plenty of parking. Room was clean, bed was very comfortable! Shower had no hot water. Elevator needs to be worked on, but it gets you where you want to go.
It was a convenient location. Room was dirty, sand in the tub. Sheets were very wrinkled, rust stains down the center of the room mirrors. There were two ratty looking chairs sitting beside the side entrance that our key did not work on!
I was very impressed! The customer service was impeccable with pleasant and courteous staff who went out of their way to make our stay perfect. The room was beautiful - we booked the king suite and it was even better than described!
Staff was very friendly and accommodating. Rooms were clean and comfortable. Breakfast was sparse close to 9 am. Pool was 'Closed for Maintenance' the entire visit, saw no active 'maintenance'. Son was a little bummed.
This was a motel 'in progress of inproving' and charged too high $$ for the room. I personally do not care for the trend of including a sheet inside the coverlet. You are either too cold or too warm. Breakfast varied and nice.
roomy, comfortable, nicely decorated That we could not be on the ground floor
The best experience was the staff. Very helpful, informative, and extremely friendly. Made us feel like family.
Staff was very friendly and helpful! very clean and nice decor.
Because Oak Island is primarily beach houses and rentals, this provides a reasonable way to stay near the beach. constant loud playing CNN news at breakfast
Large breakfast selection They need a different pancake machine or switch it for a waffle maker
Lovely place, near a great beach. Good breakfast, nice room, excellent staff. I would go back,
Room was large, clean and beds were comfortable. Breakfast had a good selection of foods. We were put in a handicapped room on the first floor close to the main road even though we'd asked for a quiet room. Bathroom only had a shower no tub. There was no address posted outside the hotel so we weren't sure we were at the right hotel.
Good location to St James, clean, new, good breakfast. Only one elevator. Had to wait
The room was very comfortable, and clean. The lobby, dining area, and pool were all very nice and clean. Staff was eager to be helpful, and quickly assisted us when needed. I booked 2 queen beds. However, upon arrival, we were given a room with a king and pullout. The hotel was full, so they were unable to switch rooms for us, which was very frustrating! The pullout + one child in the king = not the best night of sleep: (
I like the central location and the face that they have dog friendly rooms. Also it was nice to have a microwave and fridge in the room The ice machine was broken, the room smelled like mold, and the walls are thin, so we could hear the drunk couple above us laughing and arguing for several hours, so we didn't get much sleep