Would you like to save as your currency permanently or for this visit only?
Great staff with probably the best english skills in Kyoto. They provided great service throughout our stay. Free shuttlebus to Kyoto station. The hotel is a bit old and the interior looks old and worn wth stains, etc. The hotel is located a bit far from the main streets with shops and restaurants. You need a bike or the subway to get home from the central part of Kyoto.
The efficiency and kindness of the staff
The staff were very polite and eager to assist any way that they could The bed in my room - like the docor - dated to the 1970's. Ridiculous that you have to pay for use of the pool. The food is ridiculously expensive and sub standard. 600 yen for a cup of coffee and they poured less than half of a tea cup.
Big clean room at a very reasonable price. Friendly, helpful English speaking staff. Beautiful waterfall outside the bar area. Nothing.
Beautiful lobby, excellent location. good restaurant
The staff, cleanliness, location to the train station. Nothing noted
The first day, they give us a room in the 5 floor, wich is for smoking people. Wen we make a complain, were change for other room in the same floor. Fortuny the nex day we change to the 8 flor, no smoking and with a beautiful japan is stile
Good location near the central Kyoto St. The room was comfortable and clean. They asigned us in smoking floor, and the smoking smells was terrible. We asked for a change and they assigned a room two doors beside. Next day they changed yo a better room in other floor.
The fantastic architecture with its central atrium around the lobby made it such a tranquil place to return to every day. The gift shop was excellent too, with higher quality souvenirs than most other shops. The mattresses were a bit too firm for us, however this seems to be the case for all the hotels we stayed in. The location is not too bad, however there was nothing of interest close to the hotel, such as restaurants or shops to walk to. The hotel did offer a shuttle bus to the station where there are a few restaurants and shops though.
This hotel is located in the beautiful hills above Kyoto within walking distance of the train station. It is a lovely building, however the upkeep is showing strain. The hallway carpets were stained, the room was slightly worn looking, though clean. The staff were helpful but seemed somewhat over-worked. There was no shuttle service into town; things that I would have expected from a luxury hotel. Aside from this, the hotel stay was quite enjoyable as it is a beautiful hotel. It is just not being kept up to the standard one would expect.
The property is beautiful and well maintained. It's very convenient to the subway. The staff is super helpful. What's not to like? There are few businesses around the hotel (restaurants, bars, etc...). This means that going out for a bite to eat means eating at the hotel (expensive), taking a taxi, or taking the subway.
Room size No
The Grand Prince Hotel in Kyoto, Japan was one of the best experiences I have ever had in staying at a hotel. The room was spacious, and the bathroom was simply amazing. The staff promoted saving our environment with free breakfast if you reused your towels- what a concept! The gift store was better than many shops downtown, and the walking paths made exercising a joy. The subway was minutes away, and the staff made finding the sites easy. I have no complaints, which is rare.
Amazing staff, clean rooms. Japan-style room is great! Will definitely stay again.
I liked that it is close to Gion, but at the same time it was 5 minutes further away from Gion and the city, so it was in an area with less or almost no tourists. The walking tour to the hotel from Gion was special, since you pass through a shinto temple - even at night. Location also very close to park and other temples. We booked this to get a roykan experience and the rooms are furnished according to Japanese tradition - with futons at night and table at day time. For us, it was maybe a too safe roykan experience, because the only thing it gave us was that we slept on the floor and it cost more than a normal hotel. I guess my complaint also is grounded in the fact that the staff took the liberty to ask if it was OK to let our futons be out all day. With that question my illusion of having a roykan experience totally vanished.
The staff bent over backwards to do what you wanted or needed. English was top drawer. They made restaurant reservations and helped us locate a friend. Our room was clean, large and modern. We had a western room. It was quiet, and had small touches such as coffee and cold water. We would come back for its location, great staff and good price. Not much. It couldn't do laundry, but the staff tried to find a place that would. It turned out that there's a laundromat just down the way and for less than $5 I was able to do it myself. The restaurant is fine for breakfast but we ended up going to Starbucks a few blocks away.
The hotel is right across from the train station. The room provides all the basic necessities in a very tight space. The bed was comfortable and the hotel was quiet at night to provide a good night sleep. The room seemed overpriced and the seller required the room be paid in advanced with a poor cancellation policy. The next time I book a room in Kyoto I will look further in advance and check the fine print better.
Favorite hotel we stayed at in Japan. Staff was really nice and helpful. The japenese style room was great, set up so nicely. Did not feel like a hotel, very comfortable. Clean room, bathroom was nice, mini fridge in the room, vending machines and coin laundry in the hallway. Public baths were a fun experience. Location is good, lots of shopping near by. Finding the hotel entrance was a little tricky, you need to go down the alley.