Would you like to save as your currency permanently or for this visit only?
The location is perfect to walk to restaurants, shops, buses & subway trains. The staff and accommodations were outstanding. The price was very reasonable. They charged extra for two beds rather than a king.
Big surprise was that the water is from a spring under the hotel! Smaller room than expected but had all the expected amenities. Great location to downtown, Nishiki market, Gion, Arashiyama. Pictures made rooms look bigger. Staff weren't very knowledgable about traveling to Narita, but we got great info from the travel office next door and JTB in Nishiki market.
Location was excellent, close to making shopping area. Big room for Japanese standard. Staff not very friendly. Limited English with some staff. Concierge overwhelmed with people. Perhaps 2 at the desk would help. Very strict check out policy. Was not given a copy of my bill because I made the reservation over KAyak.
Very nice hotel. Highly recommended from a world traveler.
It's fine for a three star, but you are paying for five star which it doesn't live up to. It's tricky one hostess was very helpful and another one yelled at us for canceling a cab, it was very strange. The beds are so hard, it was terrible. Also they don't have a bag room so the lobby is absolutely filled with bags because of all the tour groups. Also bar extremely overpriced. Overall it is extremely overpriced for what you get. Use that same amount and go stay in one of the traditional hotels in the cute part of town.
Big clean room at a very reasonable price. Friendly, helpful English speaking staff. Beautiful waterfall outside the bar area. Nothing.
The staff were very polite and eager to assist any way that they could The bed in my room - like the docor - dated to the 1970's. Ridiculous that you have to pay for use of the pool. The food is ridiculously expensive and sub standard. 600 yen for a cup of coffee and they poured less than half of a tea cup.