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Very friendly staff on the front desk. We were upgraded to a superior room secure parking was directly behind the hotel and included in the room rate Breakfast was not included and cost 16 euros pp which I find expensive. I expect breakfast to be included as it was on our previous nights stay in an excellent Italian hotel. The restaurant was also expensive the menu overly fussy. We chose to eat out and found excellent restaurants very nearby. The hotel restaurant didn't appear to be well patronised
Helpful staff, excellent location. I enjoyed my stay
Excellent staff, service and facilities. The buffet breakfast was a real highlight of our stay! We would definately stay there again.
Very big and luxury rooms and very friendly staff.
Excellent stop over choice in the centre of town with secure parking. Warm welcome, comfortable and well equipped room. Outstanding meal in the one star restaurant ( the adjacent bistro also looked like a great choice)
Efficient, clean room, nice breakfast room, evcellent information about the city and its restaurants a bit difficult to find in the dark ...
Lovely welcome with lots of advice about where to eat and how to work the excellent shower! We could buy a bottle of wine... much appreciated. Excellent breakfast - huge variety of food including a brilliant egg boiling machine.
Friendly helpful staff who spoke good english nothing
The owners were very helpful and kind, and with a sense of humour. There was internet in the rooms. there was all the information needed to visit the area, so we did not need to go to a tourist office. It was a pity there was no bar, or at least a possibility to buy something to eat in the evening, even though it was just a snack. Nevertheless, they tried to remedy that by putting coffee and tea facilities in the rooms. So that was very nice.
The welcome was excellent. The Proprietor did everything she could to accommodate us and provide us with all the info and comfort we required. Rather a long way from the centre on first visit. Easy to find after that.
modern, spacious room
Friendly staff exc room/bathroom
The innkeepers were incredibily friendly, helpful and proffesional. Clean to the extreme. Like a Dominican nun. Breakfast was the best. They thought of every detail when preparing the menu and presentation. The inkeepers take pride in their property and take innkeeping to a higher level. I travel extensivley and take delight and admiration when I come upon proffesionals who embrase their trade.... could not find one because it does not exist
The service and staff attitude-the room and facilities A kettle would be good to make tea
Great value for money. We used it as an overnight stop travelling up from the south and it is fairly easy access from the motorway. The buffet breakfast is very good. The room was good especially the shower room and the kettle in the room was very welcome. It's a pity they don't have a restaurant as it was a very wet night and we had to drive into Chalon but we knew this, and did plan to walk, if it hadn't been for the weather.
Good location, easy to find. Dinner on terrace. Food excellent.Friendly staff
First class restaurant with a great wine list. Beautiful grounds and very friendly staff. Room was only adequate but our main sadness was that the hotel is so far away from Chalons which we hoped to visit. It was advertised as being there but is in fact about 15-20kms away.It is a lovely building but appeas to be a work in progress.
Food excellent but expensive. Staff pleasant and efficient. Location good. Room small dirty with old cheap furniture. Commom areas dirty. Have experienced far better value for money.
the great garden!
The gardens and grounds are very well kept and beautiful. The staff were very friendly and helpful. The food was wonderful although we only ate at evening as felt the breakfast was a little expensive, as only wanted a small breakfast. The room was tiny but lovely
Excellent food, served in pleasant dining room. Would have preferred to stay in hotel rather than annexe. Not able to get through security gate until 16.20. Annexe rooms smelled of new wall paint. Grouds very neglected. However atmosphere good.
The owners are delightful, welcoming and helpful. The rooms are comfortable and the food excellent. The grounds are perfect for a stroll after a long drive.
Ambience. Excellent evening meal, especially for the price
Good ambiance, excellent patronne, good value bottle of wine Room was very small, mostly taken up by bed. Food was mediocre.
Quiet, relaxed, nice gardens.
It was conveniently located for our needs Grey towels and thin sheets and dark grey face flannels
Comfortable room, ensuite a bit dated. Nice restaurant. directions to hotelwere not clear enough
The usual friendly and helpful staff, clean accommodation and free secure parking. Standard always good, but some of the bathrooms in the Campanile chain now need a rethink and refurb.
Excellent hotel, one of the best in the Campanile chain that I have stayed in. Evening dinner was good and the breakfast excellent.
The location was maybe not the best but the hotel was good value and clean. The hotel also a restuarant that was great, good value well cooked meal. There was also a supermarket next door to buy any supplies.
Directions to the Hotel were completely wrong.They ended up a mile from the hotel.
The hotel was in a good spot to get back on the autoroute. It was not difficult to locte the hotel. he staff were very pleasant and helpful. It was very complicated to unlock the door. There were no facilities provided for babies and they had said to bring our own cot. We did this but were put on the first floor which meant we had to carry everything up and down the stairs.
Practical easy acces from Motorway, clean practical room no
Excellent breakfast Room was booked for 3 adults. There was a pull-out mattress under one of the beds, but there was hardly any space to put it in. There were only 2 set of towels for 3 people.
Size and cleanliness of room and bathroom. Bed really comfortable.. Area of the location not that good, although quiet and very close to town center.
Central location - easy walking distance to shops. No tea/coffee making facilities. Vinyl floors were a little cold - and instructions for central heating were inadequate. We had to get concierge to turn it on. But for the price it was adequate.
The hotel was in the middle of a housing estate. We were watched entering our room by a group of teenagers who were very interested in our car. Secure parking not secure, no staff on site we seemed to be the only guests.
Ideally situated for a five minute walk into town.
The staff was extremely friendly and courteous. The room was very clean and comfortable. An excellent breakfast was served.
it was clean but a little hard to find
It was easy to locate and within easy reach of the town centre This hotel was incredibly noisy being near a fitness club and having no carpet or soundproofing at all. We were on the third floor with no lift even though we had a three month old baby with us. As parking was under the hotel we had to leave most of our luggage in the car because it was way too difficult to get it to the room.
The cleanliness and quality of the room and all facilities and the friendliness and help from the staff. No
The situation of the Hotel. The surrounding building work made it unattractive. External entrance to rooms.
The location Poor breakfast
It had a toilet and shower. Not having a family room for 4
The Manager Bridgette was friendly and very accomodating. She was a great hostess and so helpful. She made me feel comfortable in the hotel.
very good value for the money,reasonable breakfast very noisy because of the main road
The staff were friendly. Location was good, and the nearby Chinese restaurant was excellent. The rooms stink of smoke. Despite signs saying "non-smoking room", it is almost unbearable. This is a great shame.
In fact, nothing. When we were walking in the corridor of the hotel, there was an extremely nasty smell related to smoking. We booked a double room on line and we ended up being in a single room. The design of the bathroom is awful, leaving no space to use the toilet seat.
Very polite young man on service desk- english spoken despite my reasonable command of french Not easy to find- without sat nav we could have struggled. Evening meal facilities would have been useful
Chinesse Resturant next to Hotel The Beds & no early departure coffee or food Breakfast
Rooms are extemely small. Impossible to find using car navigation system
Value for money The breakfast not enough choice.
I'm sorry, them answer is nothing. Everything, instead of the 2 beddednroom booked, wen were shown to a tiny room with one single bed and a bunk hanging from ceiling. when we refused we were taken to a larger but hostal type room with a double & single bed. En suite was awful and minute.
Very charming bed and breakfast hotel - reminded us of the film Chocolat! Had a quad room for a couple and two young adult daughters which was spacious with opportunities for discretion; it was beautifully and imaginately decorated. Breakfast was also very nice and the hotelier charming.
The room and bathroom was decorated to a very good and pleasant standard. The welcome was pleasant and friendly (you ring the bell of the coffee shop to enter). Breakfast (included) was most pleasant, with cereal and delicious bread, cakes (baked by Caroline) and home-made jams. An unusual but very pleasant stay. Could only find on-street (payable) parking, but it was close.
Everything! Friendly welcome, nearby parking, beautifully decorated room, wi-fi, good breakfast... we used this as a stopover on our way to southern France and would recommend it to anyone!
Very welcoming owners and fascinating decor.Breakfast was well presented and varied with home made products. We stayed on a Saturday night, but proximity street parking might be a problem during the week.
very friendly owners
This hotel has had a wonderful restaurant for many years. The food was one of the best meals we had during our 10 day stay in France.
Very nice newly furbished shower room, however no hooks or hanging space of any kind, even for wet towels. Proximity to large church - Sunday mornings could be rather noisy!
The location was excellent, right in the centre of the town, close to several restaurants offering an alternative to that of the hotel. The room was quite small and the adjoining bathroom barely large enough to turn round in.
nothing much the restaurant was closed for 3 weeks. there was a key system to get in to the hotel which we did not know about so had to ewait for 2 hours to get in in the rain!
Stayed here one night, while traveling through the are. Basic hotel, nothing fancy. Worked well for us, since we were just looking for a bed for the night. Clean rooms and friendly staff.
Value for money. Good budget hotel for overnight stay Taxi required to town centre
friendliness and helpfulness of the staff
Comfortable bed and near Campanile Hotel restaurant which was open whereas the restaurant adjacent to the hotel was closed. No plug in washbasin. Room was small and had no hot drink making facilities. Insufficient breakfast choice towards end of allocated time.
Excellent reception, even changed rooms because my mother had limited movement, what more can one ask. The rooms were adequate for short stay, and we thoroughly enjoyed the excellent pettie dejournee.
Clean Parking good Too far from the town
I stayed again on my return journey, without booking, no problem finding a room. Whereas Booking.com would have you believe that there is a shortage of available rooms,
ir was quit and the room was very nice small but effecient enought because it had lots of space to store your luggage and the owner took pride in the decor of the place it was on when we arrived it was self serve we were lucky that someone was there to give us the code to get in because we didn't have a cell phone being international travellers however it worked out ok. in the end or give the code when you give the confirmation on line
Good service, friendly, very clean and tidy,warm atmosphere,excellent value for the money. We were only given 1 towel although we were 2 in the room . All the rest was fine
The staff were lovely, very friendly and sociable - delightful!
Well situated for journey from south to North. Within easy walking distance of Vitry town centre. Very good value for money.
comfortable rooms and good breakfast
The staff are charming and caring and although we do not usually eat in the hotel , we knew from the last time that the meal would be very good.We were not disappointed!
Very friendly helpful staff, pleasant accommodation seeking the French 'Green' certification. The hotel is well placed for the town centre with it's large square and church. An ideal stopover when touring that region of France. Very reasonably priced giving good value for money.
Clean and staff very helpful The restaurant food was not very good
Very friendly staff and excellent food in the restaurant. Also very quiet at night.
Very clean & friendly. Nicely kept with good decor, family feel about the place, not like the multiple hotels. Noisy first thing in the morning from 5.30 onwards. Luckily I had to get up early but if I had wanted to sleep in, it would have been difficult.
Near center and quietness
Central location, lovely swimming pool and friendly staff. Very clean (although small) rooms. Very small garage underneath hotel. We have a large family car so parking was very difficult.
Nothing in particular. It was a most uncomfortable experience but............I guess you get what you pay for Service, breakfast, sound proofing, shower facilities, size of bed, room lighting.
Efficient and easy to find and check-in. Good value Very small room.
no facility to make a cup of hot drink.room extreamly small and shower facility extreamly poor.we do not expect the toilet to be in a very bad excuse for a wet room.would never stay again.
The hotel is ok. Nothing bad, nothing special, perfect if you just want a place to sleep and that's all! It was my case and good for my purpose.
Ease of access and economy Wear and tear apparent
a secure car park would be reassuring.
for a simple overnight stay fine, clean youth hostel like rooms
Unfortunalty there is nothing good to say we were happy to leave The room quality was very poor and the noise levels high you can hear people in the rooms either side and above. The room was a none smoking room but the smell of smoke was almost over powering. The smell from the drains came up through the plug hole in the bathroom. the other couple with us also have a non-smoking room and had to ask to be moved, the 2nd room wasn't much better
Very convenient for the Champagne region. Supermarket and several restaurants within walking distance, and petrol station very near to the hotel. A bit noisy due to location near motorways.
Proximety to motorway. Speed of check in. Get up and go departure. Close to family restaurant Room smelt very badly of cigarette smoke