Basics
General
Accessibility and suitability
Services and conveniences
Bathroom
Dining
Parking and transportation
Pool and spa
Media and entertainment
Outdoor
Laundry
Bedroom
Workspace
Family friendly
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers daily housekeeping, contactless check-in/check-out, enhanced cleaning, and hand sanitizer in guest accommodation and key areas. Additionally, guests can enjoy a variety of services such as ticket service, car rental, and concierge service.
What can guests expect from the hotel's dining options?
The hotel provides a restaurant and bar/lounge, offering delicious breakfast and evening meals. Guests can also enjoy a variety of beverages and hot spring pool with a swim-up bar.
How is the cleanliness and maintenance of the hotel's facilities?
The hotel ensures daily housekeeping and enhanced cleaning, providing a clean and comfortable environment for guests. However, some guests have mentioned that the rooms could benefit from a refresh.
What are the best times to visit the hotel?
The high season is in February, offering an ideal time to enjoy the great views of the volcano and the natural hot spring. However, guests may want to consider the low season in June for a quieter experience.
What practical information should guests know about parking and transportation?
The hotel offers free parking and shuttle service for an additional charge, providing convenience for guests who choose to bring their own vehicles or rent a car. Additionally, airport shuttle service is available for those arriving by air.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the volcano comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in June, which is the low season. This could provide a more peaceful and relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Arenal Natura Ecological Park, Los Lagos Hot Springs, and Arenal Volcano National Park, offering plenty of opportunities for exploration and adventure.
Check Room Amenities
Some guests reported issues with the availability of hot water and the comfort of the beds. It may be beneficial to confirm these aspects before booking, especially if they are essential to your stay.
Enjoy the Hot Springs
Many guests enjoyed the natural hot springs with a swim-up bar. It's recommended to take advantage of this relaxing and unique feature during your stay.
Be Mindful of Dining Options
The hotel reportedly offers limited dining options, with specific seating times for breakfast. Consider exploring nearby dining alternatives for more flexibility.
Consider Deluxe Suite Renovations
Guests highlighted that the deluxe suites, particularly number 15, have been renovated and offer modern and clean amenities. If you prioritize updated accommodations, this could be a suitable choice.
Embrace Wildlife Viewing
The hotel's location provides opportunities for bird watching and wildlife sightings. Guests enjoyed observing the diverse wildlife from their balconies, adding a special touch to their experience.
Communicate Room Preferences
If you have specific preferences or requirements, such as a private standalone home, it's advisable to communicate this with the hotel to ensure your needs are met.
Address Housekeeping Concerns
Some guests mentioned issues with housekeeping, such as rooms not being cleaned during their stay. It may be helpful to communicate any housekeeping preferences or concerns with the hotel staff.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | March | $114 | $104 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 22% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 3.8 mi | La Fortuna | 8.1 mi |
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