Basics
Accessibility and suitability
Services and conveniences
Things to do
Pool and spa
Media and entertainment
Bathroom
General
Parking and transportation
Laundry
Dining
Family friendly
Outdoor
Bedroom
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a great dining experience with delicious food and helpful staff. However, some guests have experienced slow service in the restaurant.
How are the hotel's spa and wellness facilities?
The spa and wellness facilities are generally well-liked, but some guests have mentioned that during their stay, the sauna was under repair and the jacuzzi wasn't working.
Is the hotel suitable for ski enthusiasts?
Absolutely! The hotel is in a perfect location for skiing, with ski-in/ski-out access and a great position for ski enthusiasts.
What are the hotel's cleanliness standards like?
While the hotel generally maintains good cleanliness, some guests have reported issues with cleanliness, especially in the public spa area.
How is the hotel's customer service?
The hotel's staff are friendly and helpful, providing a positive experience for guests. However, some guests have mentioned that the staff may have been overwhelmed during peak times, leading to stretched restaurant service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Mountain View
Several guests praised the spectacular mountain views from their rooms, making it worth considering when booking.
Check Room Amenities
Some guests mentioned issues with room amenities such as limited sockets and malfunctioning radiators, so it's advisable to check these upon arrival and request any necessary fixes promptly.
Consider Low Season Visits
With March being the low season, guests may experience fewer crowds and potentially better service, making it a good time to visit.
Be Mindful of Spa Facilities
Several guests noted issues with the spa facilities, including a busy jacuzzi and out-of-order sauna and steam room, so it's worth checking the status of these amenities before booking for a spa-focused stay.
Verify Special Requests
Some guests experienced issues with special requests not being accommodated, such as vegan breakfast options and bed arrangements, so it's advisable to confirm these requests in advance.
Be Prepared for Restaurant Service
Some guests experienced slow and disorganized service in the restaurant, so it's worth being prepared for potential delays during dining times.
Check for Nearby Attractions
The hotel's proximity to Bellecote Glacier makes it a convenient choice for skiing enthusiasts, so it's worth exploring this nearby attraction during the stay.
Be Aware of Check-in Times
Guests encountered delays during check-in, so it's advisable to confirm the readiness of the room if arriving before the standard check-in time.
Consider Parking Convenience
The hotel offers private parking, which can be convenient for guests with vehicles, ensuring a secure and accessible parking option during the stay.
Be Mindful of Housekeeping
Some guests experienced issues with housekeeping, including unattended room amenities and inconsistent replenishment of essentials, so it's worth being mindful of this and promptly addressing any concerns with the staff.
Check-in/Check-out | Check in anytime after 5:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | December |
Average price (weeknight) | $297 |