La Plagne-Tarentaise Hotels

The location for a skiing holiday was perfect however not much else in the area. The reception area was very darkly decorated and not very welcoming as a first impression and restaurant staff were very straight faced and not very freindly, hard to approach and made a few mistakes with the billing overcharging by quite a significant ammount.

It was very well situated for access to the ski slopes. The room - a family room was lovely both in decor and size and both my girls actually got real beds - not sofa beds as is the norm! The food was very good but was detracted from by the poor quality of crockery - every meal we picked up something that hadn't been washed properly . It was advertised as a Spa hotel and this is the main reason we chose it. The spa bit was very small and we were asked to wear a bathing costume at all times even in the sauna!!Despite a long list of regulations, for use of the Sauna including no - one under 17 (I paid full price for my eldest daughter but she was not allowed to use these facilities - this was th first thing they told us on arrival but I do not think it is on their web) , they did not remind guests to take a towel into the Sauna which meant that people sat there sweating all over the wood. This is so yukky that neither my husband or I could face using the Sauna. Either the French have different standards of hygiene or the hotel are not 'au fait' with how to use a Sauna.

The room was very clean and well equipped, and good value for money. Although check in was 5pm, we arrived early (I had emailed the hotel ahead to inform them but did not receive a reply) and the hotel kindly sent me a text message when the room was ready which was 5 hours earlier which was much appreciated. The staff were polite and friendly but at first they could not find my booking although I had already given my email confirmation to another member of staff while I waited for the room to be prepared. The staff also did not give much information about the hotel, the games room, restaurant/bar etc.

The location near the ski lifts and the supermarket, the quiteness of the small village You have to prepare the beds yourself upon arrival, pay for the towels (8 euros/person) and pay for the cleaning at the end (35 euros)

appartment was well presented, tidy and batroom up to date having to pick up linen. Not aware that I needed to bring towels. Hire towels were expensive and paper thin.

close to ski funiculare include breakfast into the price

Staff friendly and helpful No linen, towels or toilet paper in rooms. Had to ask for all and was charged for towels. Room and all linen stank of cigarette smoke.