Good to know
|Distance to city center||3.2 mi|
|Distance to airport||45.7 mi|
|"Beautiful setting, great service."||(in 5 reviews)|
|"The restaurant is very good."||(in 5 reviews)|
|"Great spa and meals."||(in 19 reviews)|
Time of year
Show reviews that mention
|amazing staff||in 47 reviews|
|beautiful hotel||in 38 reviews|
|beautiful location||in 8 reviews|
|beautiful view||in 22 reviews|
|douro valley||in 3 reviews|
|early morning swim||in 2 reviews|
|great location||in 31 reviews|
|herb garden||in 2 reviews|
|indoor pool||in 36 reviews|
|restaurant was so good||in 6 reviews|
|surrounding landscape||in 2 reviews|
|wine tasting||in 3 reviews|
Staff do everything to make your stay pleasant and comfortable. The vegetarian restaurant. Excellent wines and the variety of activities.
Location with beautiful view over the river and vineyards around. Smiling, helpful staff.
Everything! I wish we could have stayed here forever.. staff amazing, views stunning & great food!
Staff, Ambience, Location, Spa and the many activities
The location is perfect and the hotel's infra is incredible. Everything you would expect on a Six Senses hotel in terms of environment and activities offered. The décor has more to an American luxury chain such as like Four Seasons rather than the local Quintas', but that is the price you pay for the comfort offered, after all, the place is huge! Concierge on arrival was very efficient and promptly arranged the specific visits to local wine producers we requested, as well as transportation. Another positive point was the private wine tasting and explanation provided by Mario from the wine cellar. He surely knows his bottles! The wine cellar's variety is excellent and allows you to access the best available in the the region, which sort of mitigates the considerable price mark-up. Food is just ok, not outstanding. Our overall experience was within our expectations.
Service. It isn't exactly bad, but tends to be slow and confusing. Unfortunately, this seems to be a major problem in Portugal when it comes to luxury services. Examples: breakfast "table arranging" system is confusing and you struggle to get your hot beverages without having to order 2-3 times. In addition, the guy entitled to operate the eggs (at an open bar in the middle of the main restaurant, which makes some heavy smoke and smell) is frenetically speaking to the staff, constantly clinking his tools and when I ordered egg white omelettes, not only he made that "turning eye emoji" face as slipped the interjection "misericórdia" (something like "for God's sake"). The sommelier at the main restaurant took so long to appear that we had already given up waiting for his advise when he came to take our order. I don't think the problem are one or two employees, let me be clear. Staff doesn't treat you bad, they just lack the training needed to service at a place like Six Senses. Gym should have more cardio machines, as only 2 treadmills seems little in peak times. I would highly recommend a stair simulator. The SPA massages are above average but really guys, "best in Europe" is a bit pushy. Definitely not comparable to the service offered by the Six Senses chain in Asia. Bonus: management team should really advise staff to be careful when addressing Brazilian clients (which are considerable in the hotel, for obvious reasons). I do understand there's a difference in the way Portuguese people are more "straight to the point" when communicating, but it is very easy to be misunderstood as rude. This is probably what happened when I called reception asking for an iron for my room and was told that there was none available. By the way, really? At a 800EUR/night 5* hotel?
Located in Lamego, Six Senses Douro Valley is on a river, within a 10-minute drive of Douro Museum and Museu do Douro. Featured amenities include a computer station, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 2,338 reviews
Things to Know
- Friendly atmosphere
- Nice building
- Professional service
- Good alcoholic drinks
Policies vary by room type and provider.
Reviews about Six Senses Douro Valley
Most Popular Landmarks
- Torre de Menagem 3.1 mi
- Lamego Cathedral 3.3 mi
- Quinta de Santa Eufemia 3.6 mi
- Nossa Senhora dos Remedios 3.6 mi
- Salzedas Monastery 7.7 mi
- Sao Joao de Tarouca Monastery 10.8 mi
|A Gudiña||72.3 mi|
|Tuy Guillarei||76.1 mi|