I liked everything to tell you the truth for me I was more then impressed
3 stars
Heritage Hotel Lancaster
Photos of Heritage Hotel Lancaster
Overview
Heritage Hotel Lancaster has 166 rooms and features an outdoor pool. This comfortable 3-star hotel is just a 10-minute drive from Lancaster.
Heritage Hotel Lancaster provides a 24/7 reception, plus a bowling alley and free Wi-Fi. For added convenience, it offers a kids pool, a BBQ/picnic area and an express check-in and check-out feature. The hotel also provides laundry facilities, luggage storage and a concierge.
Heritage Hotel Lancaster offers rooms equipped with a microwave, a hair dryer and a refrigerator.
The hotel's restaurant is available for breakfast, lunch and dinner, offering guests a pleasant dining experience not far from their room. Alternatively, there are a selection of other dining options nearby. Other dining options are also on-site.
Harrisburg International Airport is under a 35-minute drive from Heritage Hotel Lancaster. Central Hotel is easily reached by car.
Latest deals for Heritage Hotel Lancaster
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Heritage Hotel Lancaster
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Coffee shop
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Interconnected room(s) available
- Pool view
- Storage available
- Telephone
- Carpeted
- Tile/marble floor
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Golf
- Canoeing
- Evening entertainment
- Hiking
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Outdoor
- Garden
- Terrace/Patio
- Grill
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Outdoor pool
- Pool towels
Parking and transportation
- Free parking
Fitness
- Fitness center
Reviews of Heritage Hotel Lancaster
8.3
Very good
829 verified ratings
Wonderful
405
Very good
159
Good
123
Okay
39
Fair
42
Mediocre
19
Poor
42
Summary of reviews
Guests say
Guests appreciated the cleanliness and good location of the hotel, with many noting the convenience of nearby dining options. However, several reviews highlighted issues with service, including unfriendly staff and problems with amenities like elevators. Overall, while the hotel has its strengths, guests felt it was overpriced for the experience provided.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
6 reviews
8.2 out of 10
9 reviews
All reviews
Pros (+) Comfortable beds. Able to adjust the room temperature.
Pros (+) Uncomfortable bed
Cons (-) Place need an update
Pros (+) The location was close to where I wanted to be and there are plenty of places to eat and a grocery store near by.
Cons (-) The bed was absolutely horrible. No support. Very old mattress. It was very disappointing. I expected better for what I was paying for the room. Would not stay here again
Pros (+) Restaurant on scene Outside pool
Pros (+) Location was ok
Cons (-) Elevator out of order. ATM out of order. Soda machine out of order. Staff self absorbed. Very unfriendly and no help at all. Way over priced for this type of hotel. Will never stay there again.
Pros (+) excellent main restaurant
Cons (-) matresses need replacement
Cons (-) All staff we super friendly and accommodating. Spent 5 nights there. Great outdoor patio bar area- good food reasonable prices. Need new equipment in workout room either out dated or did not work- only negative - easy location to everything
Pros (+) Staff was very helpful; I changed from a 2-bed to a 1-bed king size room with no red tape about 4 days before our stay. Also the day before asked for an early check in with no issues; we then asked for a check-in even 2 hours earlier than originally planned with no issues....we had to do some ironing before a wedding. Great parking, lots of room, and there is a restaurant right there...not sure if...
Cons (-) The elevator is on the extreme end of building. Also there is a unique smell in the hallways. Be careful using the sink and especially showering because the water goes from warm to VERY HOT when turning the handle only minimally!!
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Heritage Hotel Lancaster?
Heritage Hotel Lancaster offers a restaurant on-site for breakfast, lunch, and dinner, providing guests with a pleasant dining experience. Additionally, there are other dining options nearby.
What can I expect from the cleanliness of the rooms at Heritage Hotel Lancaster?
Guests have consistently mentioned that the rooms at Heritage Hotel Lancaster are clean and spacious, providing a comfortable and quiet stay. However, some guests have noted that the hallway had a foul odor and that the furnishings are in need of an update.
Are there any concerns about the quality of the beds at Heritage Hotel Lancaster?
While some guests found the bed comfortable and the pillows great, others mentioned that the mattress was uncomfortable and in need of replacement. It's worth noting that some guests requested additional pillows to improve their sleeping experience.
What are the common concerns about the food quality at Heritage Hotel Lancaster?
Some guests have expressed concerns about the quality of the food served at the hotel's restaurant and mentioned that they were charged extra for using a credit card to pay for dinner. As a result, they opted to dine at other restaurants during their stay.
What are the highlights of the amenities at Heritage Hotel Lancaster?
Heritage Hotel Lancaster offers a range of amenities, including a clean outdoor pool, a fitness center, and a pet-friendly environment. However, some guests have noted that the hotel is undergoing updates and that the pool towels were barely big enough.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests noted that leaving pets unattended in the room led to noise complaints. If traveling with a pet, consider the hotel's pet policy and plan accordingly.
Explore Nearby Attractions
The hotel's location offers easy access to various attractions such as Longs Park, Abbeville, and President James Buchanan's Wheatland, providing opportunities for leisure and exploration.
Check for Room Updates
While some guests found the rooms clean and comfortable, others mentioned outdated decor and maintenance issues. It may be beneficial to inquire about the latest room updates when making a reservation.
Be Mindful of Noise Levels
A few guests experienced noise disturbances from neighboring rooms. Consider requesting a quiet room or bringing earplugs to ensure a peaceful stay.
Take Advantage of On-Site Dining
Guests appreciated the hotel's restaurant for breakfast, lunch, and dinner. Consider dining on-site for a convenient and pleasant experience.
Confirm Gym Equipment Availability
Some guests noted that certain gym equipment was out of order. If access to a fully functional gym is important, it may be helpful to confirm the status of the equipment before arrival.
Plan for Breakfast
Guests who mentioned the breakfast buffet received complimentary tickets when attending a local show. Inquire about breakfast options and potential offers when booking your stay.
Consider Transportation
While the hotel offers free parking, some guests found the location a bit dark and challenging to navigate at night. It may be helpful to plan arrival and departure times during daylight hours if possible.
Communicate Room Preferences
A few guests encountered issues with room assignments not meeting their pre-paid expectations. To avoid this, consider communicating specific room preferences directly with the hotel during the booking process.
Location
500 Centerville Road, Lancaster, PA 17601
What's nearby
- President James Buchanan's Wheatland3.6 mi
- Franklin and Marshall College3.9 mi
- R. K. Schnader and Sons Tobacco Warehouse4.5 mi
- Clipper Magazine Stadium4.6 mi
- Fulton Opera House4.8 mi
- B.F. Good and Company Leaf Tobacco Warehouse4.8 mi
- Central Market4.8 mi
- Steinman Hardware Store4.9 mi
- Reilly Brothers and Raub Building4.9 mi
- Charlie Wagner's Cafe4.9 mi
- New Era Building4.9 mi
- Soldiers and Sailors Monument4.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Heritage Hotel Lancaster
Low season | July |
|---|---|
High season | September |
Average price (weeknight) | $163 |
Average price (weekend night) | $175 |
When to book a room at Heritage Hotel Lancaster
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Heritage Hotel Lancaster
FAQs when booking at Heritage Hotel Lancaster
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LancasterMost recommended
See most recommended stays in LancasterGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 4.9 mi |
Nearest Airport | Lancaster |
Distance to airport | 7.1 mi |
Everything you need to know for your stay in Lancaster
Complete your trip
Popular destinations