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view the fact the i was unable to change my booking even though when i came into confirm it was two nights, no one corrected me and said it was only one. Then i got an email from the hilton saying it was only one night. and i was unable to get 2 nights, and couldnt afford to pay for another one so was stranded in adelaide with no where to stay
I loved the location, service & comfort of the hotel. I was a great experience.
Close to where we needed to be Skanky toenails on floor of our room, kettle didn't work 9had to hold button down for it to boil), elevators refused to go to floor level even using room card (at one stage we were stuck in there), wind howled through the window that we couldn't shut properly all night, & they bought us someone elses car when we went to leave! Oh and they "upgraded us" when we arrived. I'm sure this meant there was a double booking.
Excellent location and very convenient acess to numerous restaurants. Also easy access to business offices.
The room was comfortable, and had a good desk and work lamp, something I consider particularly important. All aspects of my stay were handled efficiently and without fuss. The conference facilities were good, if a little cramped.
The hotel was excellent value for what I paid. The rooms are large and clean. The breakfast is excellent, as is the service in the hotel. The location is also great.
particularly liked the buffet breakfast, which was one of the best we have had, and service was excellent
I like the hotels location, the service provided by the staff and the standard of the rooms. No
The staff were very helpful and friendly, also full buffet breakfast was supplied which was a lovely extra. There was an excellent selection of movies on the movie channel, though the price was a little bit steep. Overall, the stay was enjoyable and comfortable, we will definately stay again.
The room was a very reasonable size and very clean. It was central to all that we needed. Public transport, shopping, eateries.
We were upgraded to a loft suite which was spacious and excellent location on top floor with good views towards the Grange coastline. Hotel was very good quality throughout. Bar snacks very good. Excellent location, friendly and very helpful staff. Valet car parking was very efficient and reasonable price. Highly recommend this hotel. Could not find a fault.
It is convenient to move around, the tram is just cross the road, within walking distances in town, it is quiet.
We were upgraded, the comfort of the room and the location Though we were upgraded the outlook of the room was terrible, i.e. a carpark and another building very close.
Excellent service from duty managers and concierge, cleanliness of rooms, excelelnt breakfast. Mattress on the bed was not too firm.
Front Desk customer service was excellent as was the Bar & Restaurant service
Swift check in, pleasant staff and the room was very comfortable. The hotel is central to shopping and we enjoyed our stay. I think parking for hotel guests should be included in the price of the room,
The room was bigger than expected, the whole hotel was extremely well maintained than other hotels I have stayed at. All the staff were polite and welcoming. The parking was right across the road from the hotel and the room service food was delicious :) The only bad point was when we tried to purchase a movie on the tv and all we got was a black fuzzy screen. We reported it but the problem was unable to be fixed. Obviously a technical problem and can't be helped.
Ornate details, great service Only one chair in room
Once I found the place, my wife & I were overwhelmed by hospitality & product on offer everything was exceptional - only hard to find place
Excellent service. The staff were nice, friendly and helpful. Excellent location, so close to all amenities. Nice and spacious room. Relaxing lounge and bar. The quality of bathroom stuff such as shampoo, conditioner and soap (gel) and the spa not cleaned after use.
The pillows were very comfortable and the lighting was relaxing My booking on booking.com could not be found and I was tired and hungry and had to wait for 1/2hr to get into my room
the facilities were easy to access and had a reception for cars. the room was certainly clean. The room had very poor mini bar for late night check in. the basin taps were broken, the shower flexy hose was split, the spa was too small, the spa taps were broken.
The bar layout and arrangement and the news papers and business news in the morning. being able to have that early morning coffee without having to have breakfast.
I stayed in one of the suites which was fantastic. The staff were really helpful and it was a pleasure to stay at the Rendezvous.
The comfortable bed. I didnt make use of the facilities the Hotel had as I was busy with business and shopping. Just used the room to sleep in. I have stayed there on previous visits and had the breakfast and utilised the gym and downstairs dining. Very good.
The quality of hotel itself was great - rooms large - bathroom large and very tastefully appointed. Good bed - well chosen fittings and fixtures. Staff extremely helpful and friendly. My main concern was with housekeeping which was inconstistent.
room service was great, a little overpriced as anyone would expect, the room itself was fantastic, didnt really leave the room for anything there were no bathrobes in the room when we checked in, but were brought up quickly when called, the bed was a bit uncomfortable, the springs stuck into my back,
The view from the 17th floor was excellent. Worthwhile upgrading to the higher floors for this reason.
Excellent service. The staff at the hotel were the best I have come across in comparison to most hotels. They were extremely helpful, courteous and polite, especially Amir the front office executive (forgot his designation). Our room had a broken faucet, which seemed to have escaped everyones' attention. Whilst clean, the room, rather the bathroom, still had a old, musty unpleasant odour to it.
Its facilities and location. The wait to get my car from carpark, but no big deal.
The food was not nice at all - both dinne and the buffet breakfast. The carparking on the internet was specified as $12 per day yet we were charged $18 but there was no advice on the internet of the difference in charging for valet parking. No attempt was made by the staff to rectif that situation so for the difference of $6 and the non-help in this situation we will not consider staying here again nor recommend this to friends and work colleagues.
Very nice staff. Friendly and accommodating. Nice clean rooms. Conveniently located.
All Staff were friendly and helpfull Thought night dining was a bit restricted in choises of food
I found the waiting staff very friendly - (not impersonal and trying to be the person in the background, if you know what I mean. some waiting people deliberatly don't interact with the customers, which is sometimes very off putting) No, we stay here often, We always get good service.
we could book a twin bed room (rather than double/king) and this was great as two friends sharing, staff were very friendly, rooms were ok bed extremely soft, hindley street has a lot of strip clubs very close to the hotel
great being in the heart of the city close to the function I was attending. Very comfortable bed. Not a particularly good view from our window.
Quiet,clean,large room, central, good hot water/shower Bathroom getting tired. Mattress too soft.
The staff were cheerful. The health gym was decent and had a nice view overlooking the water. Facilities and rooms look aged. Buffet breakfast was below average. I'm not sure the scrambled eggs are real eggs--seems from a mix...taste like the mush I imagine being served onboard the ship in the Matrix when Neo leaves the augmented reality.
Have stayed here for 12 odd years through different ownerships....clean, excellent location, feel at home and friendly staff although a lot of the long term employees have moved on. Charge for self parking
staff very friendly. room is exactly the same as it was on the picture. value for money. ice cubes not refilled. service for check out called on our door to check minibar and bathroom at 8am when were not due to leave untill 11am.
very friendly service
I was very impressed with the friendliness and helpfulness of the staff. I go overseas a lot and your staff have to be one of the best I have stayed with.....thankyou. The King size bed was not comfortable at all. It was too soft and had NO support.
I quite injoyed my stay at the grand, service was prompt and very well mannered.
There was not too much to like about the hotel as there was an excessive number of security staff which made us feel quite uncomfortable who needed an excercise in politeness and less officiousnees. The cost of full breakfast was too expensive and staff needed to smile
the location is great and the quality of the room was excelent and at cometetive price
A very relaxing time with wonderful views of the sea.A proposal from my partner made it a very special stay. Having to go home.
This Hotel was in a great location, the staff were attentive and efficient, the facilities were excellent and we will stay again, recommend to others Shower rose in the bathroom; view over the carpark
Good service and nice location, clean and comfortable
Good facilities, walking distance to shops,food. Book in and out time was too long
Good Position They charge 1.5% on credit cards. At their prices show m one business person that carries that sort of cash
the staff were great and very helpful. Food was excellent. Location was great. the crockery (cups) in the resturant was not as clean as should be.We were on a non smoking floor but there was constant ciggarette smoke smell wafting near the door.
Location was excellent, but the hotel is in desparate need of refurbishment and updating Could not open the windows for fresh air and had no balconies
The staff were really friendly and patient.
Proximity to City Centre but far enough away from it not to feel claustrophobic. Room with a view. Rather cool Reception which dragged "Hotel staff" above down from "Excellent" to "Good".
Conveniently located, great staff,good food,great concierge. booked a room for city views,did not get it,as we stared at cement walls outside.
Central to the city,did not have to travel out of our way to other destinations. Staff were very friendly and warm will definantly think of staying there again some items were not in the mini bar but were listed as being in fridge
Excellent location. The workers at the concierge desk were wonderful -helpful and friendly Room full of cigarette/cigar smoke the second night. Coming through the vent in the bathroom.
the Thai concierge was great he deserves a pat on the back
the ease to get around town location
the reception staff were very accomaditing but couldnt fix the hot water in my room .very disappointing..there was no hot water for the duration of my stay...
The location and amenities were great - always love this hotel It was all very good
View and proximity to city shops. expensive
It was a very convenient location as we went to the Cabaret Festival. very helpful staff, the room was very comfortable and clean,the foyer gave a sense of luxury and cleanliness on first entrance and excellent restaurants and piano bar.
ease of arrival and valet parking at a reasonable price. Proximity to transport, taxis etc. helpful staff. Only one thing annoyed me and this was the bed covers were too thick so I was either too hot or no covers too cold.
Door Man & receiption are very helpful. No smoking area in the hotel.
all in point 1 that i ticked
Impressed with the size and comfort of the room and the view. Meals very expensive
Professionalism of the staff and the presentation of the hotel and our room
The staff were generous enough to upgrade our room to a suite when they heard that it was our 20th wedding anniversary and we were returning to our honeymoon hotel. The kids also enjoyed our stay - and the kids menu at the restaurant was great. It's definitely a "Special Occasion" hotel as the prices would prevent most people from staying every day. It was the perfect luxury weekend to celebrate our 20th anniversary.
We enjoyed our stay although we would have preferred a room on a lower floor. We used the excellent pool facilities and we ate in the various resaurants almost each day as they were good value and excellent food.
close to the beach and public transport. indoor pool.
Convenient to Glenelg and airport, clean with good facilities. Additional payment of $15.00 for parking under hotel. Not enough staff (1) on check in desk. Had to wait 15 minutes before additional staff arrived to assist. By this time there were about 6 people waiting
The location was excellent with the amenities in the room and in the hotel very good. The windows were so dirty we couldn't see out of them.
The access to the beach, shops & restaurants They did not have our booking
It's a great location close to beach, shopping and transport. It was a little noisy early in the morning but I accept that this is difficult for hotel staff to control.
the view sliding door to the balcony locked and we couldnt get back in
The stunning view across the water, the ability to open a window/door to get fresh air, the selection of 'stuff' in the room (including cutlery, crockery, dishwasher, microwave), the stunning pool, restaurants, super friendly organised staff and the location close to shops, food, transport etc. Only a very minor point, but the drinking glasses were visibly soiled... lipstick and wash residue, so we had to wash them before we used them. Also the windows had some dirty streak marks. This did not however effect our impression/enjoyment of the venue.
The view was nice, out onto the ocean. The customer service was not very good, not very friendly or willing to go out of their way to make your stay more comfortable.
The location and view of the water from our room. Having to pay an extra $16 to park overnight in a shared public car park; having to pay an extra $37 for a fold up bed for our 5 year old daughter; finding rubbish (cigarette butts and empty alcohol cans) from the previous customer on our private balcony; No breakfast included in the price (for around $300 dollars for the night, breakfast should have been included) ;(
The hotel was very convenient,clean and comfortable. The reception staff who worked very long hours was very pleasant but not as up to date with tourist information as I would have expected but tried to help us. The car parking was a bit tedious getting in and out of on the weekend.
The location was very convenient. The decor was a bit shabby. There was a dirty mark on the blanket which made my skin crawl, there was one, hard pillow each with no extras. The furniture was dirty. I would probably not go there again.
Food was excellent. room service was excellent. Pool and spa were very clean and well maintained Electric kettle unable to be filled under the sink tap. this seems to be usual for most hotels. Not an insurmountable problem.
The location and room size. Seems a bit tired and run down compared to previous stays here.
My husband has a mobility scooter and the reception staff were marvellous, making sure he got in and out of the quite narrow mobility door in the hotel. Some of the furniture in the hotel could do with a refurbishment.
We had a lovely weekend getaway in Adelaide at a very reasonable price. We found the counter staff very helpful and friendly and will certainly be back again.
The king size bed was good, very comfortable and good sheeting made it also nice. I found the directions for after-hours entry did not work. We tried the side door but our key didn't open the door. Had to use the front door buzzer.
central location noisy water pipes, staff unhelpful in solving problem of sleepless nights as a result of these waterpipes
Big and comfortable rooms. Central location
It was convenient for a one night stay in Adelaide city Centre it was souless and begining to be tired from a decorative perspective. Bathroom old-fashioned in today's terms.
No access to a printer
The central location to the city and the comfortable amenities of the 2 bedroom apartment including spacious living area, separate bedrooms and very good equipped kitchen The apartment was not serviced on the Saturday including replacement of the tea and coffee supplies and making of the beds
This hotel, like a couple of others I have stayed in recently, did not have any drawers or shelves in the hotel room. I find this very irritating.
The room facilities were great, and it was nice to have the breakfast buffet included in the meal price There was no pool or spa
the room was quiet and it was central to where we wanted to go. We could also park right out the front. the rooms were a little dark with no enough natural light - but what can you do about that? question 4 in this review - young or mature (i dont think we fit either category.... e.g. fourties (that's not what you mean by mature is it? More the 'bit of spare cash and desperate to get away from children' age group.
Layout and design of suite. colour scheme
I liked the prompt service from the friendly staff and the fact the room was very quiet. The pillows were uncomfortable ....too hard
Location this was my second visit
i liked the facilities eg toilet and bath,bedroom well furnished and the sitting area is good especially with the views of the park and the city.the carpets were neat and clean and the room service was just good and did not take time.keep it up. i only feel that the reception of some of the tv stations need to be improved,eg foxsports 2.
Quality of building throughout was very good. Excellent value for money during peak period in Adelaide.
The location and the rate. The staff also were very friendly. The fact that there wqere no bar facilities on the rooftop terrace.
the customer service was great. as the hotel name is majestic roof garden we expected more fashion on the roof garden...
good clean rooms, new, very comfortable. I would say this indeed the best hotel in Adelaide. i like it better than staying at the Hyatt...which is the only other hotel i would stay at.
Improvement in staff attitude's compared to previous stay at this hotel in 2006. Most staff were pleasant and helpful. Receptionist Isabella extremely courteous and professional. TV set not working in original allocated room. Room safe not working in new room and was only repaired on the Monday.
Extra friendly staff
I loved the bathroom and luxuriated in a long hot bath. Blissful after a long day. Nothing not liked although I believe the uniforms of staff could do with a style update.
the staff that clean the room are great. the rooms are quiet and the location is perfect. the tv's are so last century, please update them, and the pillows don't come up to the standard of the rest of the room
The hotel all together was pleasant stay.
Theatre-shopping -restauranting All was excellent except FOOD.breakfast very poor ,too expensive,menu in room service very basic and expensive.other food in hotel too expensive for what it was.maybe a lobby drink dispenser would be helpful.otherwise hotel was so enjoyable.
The hotel was perfectly situated for my situation as I had an appointment at the RAH at 8.30 a.m. therefore convenience was the ordfer of the day.
This is an ideal place for a visit to Adelaide, being within walking distance from the city and river, zoo and shopping, I would return there definitely when visiting Adelaide again.
The room and facilities were fantastic! will come again!
Convenience to the city, Great eating nearby, Nice shopping, North Adelaide has a nice atmosphere
Close to city and restaurants, free parking and nice courtyard. Rooms too small for four people and fridge door opens the wrong way making it hard to use.
I liked its situation in North Adelaide near the parks, the British around the corner and the shopping near by.Also not too far to pick up car from interstate train. No lift , had to carry heavy cases up stairs
I liked its position in Nth. Adelaide, proximity to the city, closeness to restaurants and cafes, botanical gardens sports venues etc. The apartments are spacious, and comfortable, and relatively quiet. The kitchen and bathroom need to be upgraded. The kitchen floor was dirty.
Access to city, ambience and courtyard plus the room comfort and services. The staff were also very friendly and heipful. Thanks.
Space in the rooms and position to shops resturants The kitchen floor was dirty
Very nice hotel.