Park MGM Las Vegas

Reviews

Pros

"The hotel has great service." (in 83 reviews)

"Staff has great customer service." (in 158 reviews)

"Staff friendly, pool nice, clean rooms." (in 14 reviews)

Cons

"Too bad Monte Carlo is gone" (in 8 reviews)

"filthy room, ignorant staff." (in 84 reviews)

"The Hotel is under construction." (in 49 reviews)

Show reviews that mention

+

monte carlo

resort fee

food court

location on the strip

pool was closed

lazy river

great location

construction noise

hotel and casino

las vegas strip

casino floor

new york

friendly staff

hotel room

long line

great room

room was clean

great hotel

Excellent

Nov 2018

8.2

Room service did not clean our room twice
Okay

Nov 2018

5.1

The hotel was very shabby, and the room service was not prompt
Okay

Oct 2018

4.2

Location

The Large open shower in the description turned out to be a standard bathtub combo. Ceiling height was very low. Memory foam mattress was extremely hard. Sink did not drain. Cleaning crew had their 2-way radio volume really high and walked the halls at 8am.
Excellent

May 2018

10.0

The room was great love it
Excellent

Apr 2018

10.0

Beds were very comfortable!
Good

Apr 2018

6.2

Could have been better

The view from our room was okay, it was nice to see the strip, but the view of the roof of the building before the strip was kind of an eye sore. The room was clean, as it was overall the whole hotel. Staff were friendly.

We were unaware of construction upon arrival. It was a big disappointment that we had to wear earplugs to help prevent hearing the noise in the mornings, which sometimes did not work. For the amount of money we paid, it was discomforting getting woken up at 7am to extremely loud drills and banging, while on vacation. Would have been nice to at least not have to pay the daily resort fees. Lack of restaurants, ammenities and small casino - probably due to ongoing construction and renovations.
Okay

Feb 2018

4.8

Love the $100 resort fee yet no ammenities

location is convenient.

Way over priced to be staying in a construction zone. No pool and few ammenities to justify the high resort fees. Hard to believe! Could have chosen many other properties had I known they were charging so many additional fees. All the construction made it that much worse!
Good

Jan 2018

8.0

the room was nice and clean, friendly staff

walls too thin - could hear my neighbors having sex..
Poor

Nov 2017

2.0

Absolutely atrocious

There is one black gentlemen that works as security that is multi-lingual and is the most friendly, courteous and helpful person i have ever met. He should be commended. The rest of the stay was pathetic and disappointing. Will never stay here again.

No pool. No spa. Just one restaurant and one fancy restaurant overpriced. Phones did not work could not connect me to Aria spa or to front desk. 40 resort fee but no "resort" because no spa, no pool. Insane. Sunday morning left room at 9 am for breakfast told housekeeper right next to room we were leaving for 4 hours. Return at 2 pm, no service. Left again at 4 pm to run half marathon, return at 8 pm...still no service. Pathetic. Air conditioning did not work well. entire stay was terrible.
Excellent

Nov 2017

10.0

Great Staff abd location

All of the staff we encountered were wonderful and accommodating. The hotel was right next to T-MOBILE arena and close to other activities. Everything was clean. Overall a great stay
Good

Nov 2017

7.1

Great location, friendly staff

My wife and I usually stay at the Aria hotel when visiting Vegas. Because this was our first trip with the kids we thought we could save some money as they wouldn't appreciate the upscale amenities. We didn't find out about the renovations until a few weeks after we booked this hotel. Only two sit down dinner options and both were a little pricey. NO pool although we were told we had free access to sister properties (not exactly convenient) And the noise with construction was not great at 6 am but being from the east cost we were up early before it started anyway. With no shops or buffet or median priced dining options and limited gambling tables this isn't exactly a destination hotel right now and i would have stayed somewhere else on the strip. Im confident this will be an amazing hotel once the renovation is complete but i would skip this one right now.
Mediocre

Oct 2017

3.7

Terrible time at the Monte Carlo!

It was close to all the central vegas locations

I didn’t like being woken up at 6 am everyday of my stay with loud construction noises after staying out late every night. I did not like having to pay an Uber everyday to shuttle to the mgm pool when the only reason I booked this hotel is to have a pool onsite. The room was the bare minimum to be acceptable and service was ok. I understand the need to remodel your Hotel and do updates but please add a more VISIBLE note before booking letting your guests know they will not have a pool. Start working on your construction after at least 9 am! I did not get a wink of sleep on my last night there and was so exhausted on the drive home and all the hotel could offer me was not to pay resort fees....when we shouldn’t have been paying that anyway since there were no ‘resort’ amenities since the pool was closed. Please do not stay here unless you plan to stay up all night and not visit the pool.

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