Recent Reviews
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- Negative
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4.0
Pros: The store, and slots
Cons: All the furniture and carpeting is the same as it was when it used to be called the river palms. The mattresses were crooked and sunken and the rug smelled and had burnt stains still. I got an allergic reaction from the old rug. Then after my hotels.com review my access to internet was cut off. Weird.
review from
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6.0
Pros: Nice river view & close to good restaurants, SaltGrass & Bubba Gump.
Cons: *additional $50 room charges *TV had only 12 channels & no PPV. *No coffee in room *No iron & ironing board
review from
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2.0
Pros: Nothing, cold rooms the heater did not work no extra blankets and no electric scooters available for handicap. Never will stay again, Very outdated and for non smoking rooms burn holes all over the rugs.
Cons: Same as the like
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6.0
Pros: The staff was very nice and everything was very clean.th
Cons: The buffet was terrible. Especially for the price. I got better food at Denny's. Also think about upgrading the TV's in the room, but first please start on the buffet.
review from
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9.7
Clean Room/Great Price
Pros: Clean comfortable room with great price and good parking.
review from
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6.0
Pros: the price
Cons: the wait on the elevators, and the pool you only have one. when you have a child it kinda ennoying having only one pool with all the guest together.
review from
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4.2
Horrible
Pros: The beds were extremely comfortable. That was about it.
Cons: The staff is rude and very unprofessional from the front desk all the way to the valet parking horrible service. Not to mention all the restaurants associated wth this casino poor service extremely unprofessional I had to go eat at the golden nugget for some good service.
review from
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6.8
Pros: The hotel is in a great location with good parking for boats and seadoo's. The view of the river is fantastic.
Cons: I understand that the Hotel is under new management and it’s going through renovation but having to go through the second level that is going through construction to get to the pool was not enticing. The pool area was a mess with towels everywhere no one from the hotel staff came to clean up. Not many choices to eat. It’s disappointing that the only rooms that have been upgraded are the river view rooms.
review from
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7.7
Pros: The rooms were clean. No foul smells. The registration clerk was friendly and helpful after my reservations were canceled she was able to provide me with a better price. I would stay here again.
Cons: I enjoyed the pool, but a lifeguard or a pool coordinator should be available at all times. People were jumping in the pool with their regular cloth on. No bathing suits. Men were also not removing their shirts, and you can see them coming in all sweaty into the pool. Very disgusting. As resort, that they are they didn't have a bar in the pool area or any drinks whatsoever except a vending machine.
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8.2
Pros: Nice rooms and great staff
review from
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8.0
Great
Pros: This is a clean location
Cons: We never received any room clean up
review from
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8.8
Pros: Excellent value.
review from
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6.8
Pros: The hotel is in a great location with good parking for boats and seadoo's. The view of the river is fantastic.
Cons: I understand that the Hotel is under new management and it’s going through renovation but having to go through the second level that is going through construction to get to the pool was not enticing. The pool area was a mess with towels everywhere no one from the hotel staff came to clean up. Not many choices to eat. It’s disappointing that the only rooms that have been upgraded are the river view rooms.
review from
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7.7
Pros: The rooms were clean. No foul smells. The registration clerk was friendly and helpful after my reservations were canceled she was able to provide me with a better price. I would stay here again.
Cons: I enjoyed the pool, but a lifeguard or a pool coordinator should be available at all times. People were jumping in the pool with their regular cloth on. No bathing suits. Men were also not removing their shirts, and you can see them coming in all sweaty into the pool. Very disgusting. As resort, that they are they didn't have a bar in the pool area or any drinks whatsoever except a vending machine.
review from
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8.2
Pros: Nice rooms and great staff
review from
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8.0
Great
Pros: This is a clean location
Cons: We never received any room clean up
review from
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4.0
Pros: The store, and slots
Cons: All the furniture and carpeting is the same as it was when it used to be called the river palms. The mattresses were crooked and sunken and the rug smelled and had burnt stains still. I got an allergic reaction from the old rug. Then after my hotels.com review my access to internet was cut off. Weird.
review from
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6.0
Pros: Nice river view & close to good restaurants, SaltGrass & Bubba Gump.
Cons: *additional $50 room charges *TV had only 12 channels & no PPV. *No coffee in room *No iron & ironing board
review from
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2.0
Pros: Nothing, cold rooms the heater did not work no extra blankets and no electric scooters available for handicap. Never will stay again, Very outdated and for non smoking rooms burn holes all over the rugs.
Cons: Same as the like
review from
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6.0
Pros: The staff was very nice and everything was very clean.th
Cons: The buffet was terrible. Especially for the price. I got better food at Denny's. Also think about upgrading the TV's in the room, but first please start on the buffet.
review from
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6.0
Pros: the price
Cons: the wait on the elevators, and the pool you only have one. when you have a child it kinda ennoying having only one pool with all the guest together.
review from
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4.2
Horrible
Pros: The beds were extremely comfortable. That was about it.
Cons: The staff is rude and very unprofessional from the front desk all the way to the valet parking horrible service. Not to mention all the restaurants associated wth this casino poor service extremely unprofessional I had to go eat at the golden nugget for some good service.
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