A stay at Riverside Resort Hotel & Casino places you in the heart of Laughlin, steps from Don Laughlin's Classic Car Collection and close to Laughlin Outlet Centre. This casino resort is within close proximity of Regency Casino and E Center.
Make yourself at home in one of the 1400 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features include wireless Internet access (surcharge), an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at one of the resort's many dining establishments, which include 6 restaurants and 2 coffee shops/cafés. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
variety of things to do when not gambling. Good price
showing its age. Could be more modern
Took forever to check in!!!!!!!!
People were very rude
Staff were very rude
I originally went for the Mountain view room, since it was a lot cheaper. The hotel employee were really nice and courteous, they gave us a river view for no charge in the North tower. The hotel room was very nice, better than I expected. I had an awesome trip, even rented a couple of jet skis.
The staff were good very helpful and nice.
I didn't like that there was nothing good to eat late at night at least a Mcdonald or Jack in the box. Didn't like that you had to leave the card in and charging 2 dollars for room key not good.
The rooms seemed a bit bigger and the bathroom was nice and clean We loved the non smoking tower and section in the casino!!!
-The elevators was a BIG issue. -Long line -Elevator stopping at each floor -Elevator malfunctioning FIX IT
One maintenance man was the only staff that actually cared about customer service.
disgusting rooms, Dirty towels left on the floor no sheets on the bed! our reservations were not as requested then we had to move rooms three times with small children, our stuff seemed out of place in the room and when we looked a credit card gold ring and cash had been stolen! We had the only keys to our rooms! No refrigerator unless you request early and it s $10 per day fee. After calling security to report the theft we called the management they Said they could not help in any way! Because we called security they say the now they have no control! Even though this was a manager I was speakingThe were not willing to comp anthying not food, boat tickets, arcade tickets, movie passes, bowling or even any one of our four night stay!
The casino is great! Gives you many options to choose from. The indoor and outdoor activities are plentiful and the customer service was beyond perfect. My family whom stayed in harrahs were amazed at the great customer service offered here.
I had my wedding on the Riverfront boat and it was amazing. The staff was excellent and so was the office staff. That was about the only thing my husband and I liked. We also went through Riverside for group rooms for our wedding party and I was very disappointed. The rooms were not even together on the same floor or even in the same tower as which that was not explained to us. Had we known we were going to be all separated from one another we would have booked elsewhere. As we had family and friends traveling from out of town to be with us this made it a huge inconvenience. The rooms were filthy and the smell was horrible. Such an embarrassment. We will not be staying here again and I'm sure neither will our guests.I will definitely not be recommending this hotel especially for a wedding.
We liked the casino, the easy access into hotel and room, it was quiet in the hotel area, and the parking was great with our trailer.
The energy efficient room was a pain in the butt considering we like our room to be freezing after a day out on the river and the a/c unit kept shutting off. The bed was also not the most comfy.
Rooms not clean cigarrette butts and ashes behind dresser.
The non smoking bar had a bad oder.
Cleanliness was horrible, dead bugs, hair and dust lined the walls of the room, toilet paper holder in room had splatters of something on it from a previous tenant, the crib we rented was disgusting, the sheet they wrapped around the pad they called a mattress was not snug fitting = not safe for baby, paint chipping of the edges of crib.
Great location Check in was good Fat Burger was great movie house good
Bellman was horrible Buffet was little to be desired
A bit confusing once you get in the place. But it does force you to wander which helped me find the movie theater and car collection which I thought was fun.
The little choices to obtain food
Location and Prime Rib Room great food.
Had to ask for additional pillows and towels.