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Friendly and helpful staff. Nice room design. Good location. Quite noisy air conditioning in the room. Hotel obviously more suited to guests wishing to visit the Casino.
Good quality and service Refused entry into casino unless passport provided - this was then scanned and no reason offered!
food and staff
The front desk staff was superior-taking us to our room and showing us the ins and outs of our lovely room and en-suite facilities. They spoke English and were kind enough to find a repair shop for us when we had a minor problem with our auto. We did find the room a tiny bit pricey-but in the end were very pleased with not only the quality of the facilities but the impeccable staff as well. Not a fan of the little half shower door-water got all over the floor.
A real Gem in Le Havre, hidden on the third floor of the old stock exchange building. The rooms were fantastic, the spa was excellent and the staff were exceptionally friendly and helpful. Do not be put off by the casino on the ground floor or the very tacky Pasino signage on the outside of the building, there is a graphic designer somewhere who has a lot of questions to answer!!!
We enjoyed this hotel even though we hadn't realised it was a Casino (the name should have given it away!). The Hotel part was up on the third part anyway, so nice and quiet. The room decor was lovely in a style similar to Klimt. The hotel restaurant was fantastic with attentive staff and a gourmet menu. The spa was tranquil and quiet. There was no problem taking our baby (the hotel staff were very helpful with him and they had facilities such as cots and highchairs) however next time I would go to this hotel as a romantic couples break. The Discover Pass, including breakfast, a 3 course evening meal and use of the Spa was definitely worth getting.
Nicely decorated bedroom with comfortable beds. Good value for money overall with Discovery package; only charged 8euros for 7 year old which was for dinner. Dinner a reasonable standard and good value; likewise breakfast within the package. Spa accessible with comfortable sun beds and small pool. All staff helpful and some English spoken. Casino has slot machines visible from reception which diminishes the overall effect. No entertainment on Friday night. No storage for bags once booked out.
Super hotel, everything we expected, and more. Friendly staff, good food, and nothing was too much trouble. Loverly room, clean and well furnished, with the most comfortable beds and pillows to be found anywhere during our 7 week tour through France, Spain and Portugal. We will certainly return here when we re-visit this area. Parking was difficult to find, however we were imediatly informed when a space outside the hotel became available, so realy this was a very minor problem.
wolkig, stay in the spa i prefer other hotel Best Western
Helpful staff and very good facilities. Of the most recent hotel stays in France it was a delight to register an attempt to price at somewhere sensible levels (nearly!). Very good brasserie.
reasonably priced and close to the ferry port
It's a nice hotel to stay for one night. I did not like the reception staff.
Nice and comfortable room, underground parking available, restaurant at the hotel and a 24h bar No hairdryer in the room. One of the elevators was closing doors way too fast and was always hitting someone.
Breakfast the location
Bar and resturant comfort
The receptionist was very efficient and had already our 7 keys ready as soon as we stepped in. Breakfast was good, lots of varieties and good service. Clean halls and rooms. Very pleased.
A perfectly adequate room with all the necessary facilities for a comfortable stay. Nothing, it was fine.
Very good staff.Friendly,with a smile.Reasonably comfortable bed. Hard. Very clean.Good position , close to port. Found very easily. No tea making facility in room.
clean and efficient
Friendly staff. Clean everywhere. Good choice of food. Room slightly on the small side, but great value for money.
The hotel is old and not keept with proper maintenance.
The hotel is fairly basic but clean and very well situated.It could do with a bit oof paint in the public areas.
The boats the entourage the beds
Sea-view room attractive; position next to the Casino excellent . Helpful staff. Superb location for soaking up the atmosphere of the great painters who came to Trouville - Monet, Dufy etc. Indoor pool was good but needs covered access from hotel.
Location and heated pool Strange odor in room
the location it was hard to find because the signage was poor in Trouville. We had not stayed at a "Latitudes" hotel before and didn't know it was marked as "Beach Hotel"
Great location, 50 meters from the beach, a lot of cafes around. Very helpfull and friendly staff.
Had a nice view of the water There was no m ention onthe booking that we needed to pre book a car park space
View from the room. Interior colour scheme.
Room lay out and view Poor breakfast arrangement. A meet and greet would be better.
The confort the parking
The location, the friendliness of staff and the excellent breakfast Thought room decor a bit sparse
Friendliness of restaurant staff.
Open until midnight. Place to park tandem inside hotel. Good buffet breakfast. Close to Le Havre town centre & the ferry.
The receptionist was very helpful. The children could have breakfast free. I was not keen on the sofa bed in the family room. The parking was expensive if you used the hotel car park.
Excellent quiet comfortable and clean rooms/linen.Staff very polite and helpful breakfast well organised and very good value for money. Would definitely stay again and recommend it to others no
The staff were frendly and helpful
Almost imposible to get to because of city campaign to reduce traffic! Pity because it is in an enviable location. I would recommend to someone who is going to be driven there, but not to someone like me who had a rented car.
it was near the central of city it was very old.
The ease of checking in after arriving at 8.00 A.m and the closeness to the ferry and town
the cleanliness of the room, the welcome of the owner, the nearness to the town and motorway network.
Le professionalisme du proprio. L'acceuil. La grandeur de la chambre. La propreté. Le petit déjeuner. De loin le meilleur qualité-rapport prix. Le fait de pouvoir garer la voiture directement à la porte de la chambre. Les vélos de haute qualité. Most professional owner. - The atmosphere. Space of room. Cleanness. Best deal for our money. Park the car right at the door of the room. Bicycles.
the welcome and friendliness of the manager and staff
Comfortable night's sleep
Excellent breakfast, with lots of variety and choice
The hotel owners were exceptionally helpful and welcoming. Generously offered to drive me to and from town (unsolicited). Very comfortable speaking English. Rooms are good-sized, well-lit, and tile floors throughout give room clean, fresh feel. Special touches like towel warming rack, WiFi internet access, and a small table and chairs outside each room so guests can enjoy the beautiful gardens.
Very nice Motel good decoration inside and out, good parking helpful and friendly staff, excellent value made us very welcome, we will certainly return.
Spotlessly clean, with new furniture, comfortable bed and a good-sized bathroom. It's a 3 minute drive away from the charming Honfleur touristic centre (where parking costs just €3 per day). I'd also very much recommend the generous breakfast. Staff was very welcoming and bicycles are provided for free. All in all, this hotel is extremely good value for money and we definitely would go again.
Very friendly welcome, English spoken well.
very helpful manager-clean modern room
I booked a Superior room with a double bed and 2 singles. There was nothing superior about the room and the 2 singles I specifically asked for was a sofa bed????
Good, big and comfortable room with a nice LCD TV set and nice staff. They probably should have a free internet connection to guests in the public area.
Very nice and modern hotel. The rooms are really nice with a balcony. It is clean. The rooms are modern and looked very designfull. The personal is very nice. The breakfast is good.
Balcony with glass around, so no wind Friendly staff en most of all very quiet
I enjoyed the room very much. The executive room offered nice views through a large balcony of windows and the amenities within the room were of a great standard.
Friendly staff, new hotel, decent restaurant, good price Traffic noise (hotel is on a busy junction).
Modern, spacious and stylish room with balcony.
We booked this hotel as our starting point to discover Normandy. The hotel is great value for money. The rooms, although not very big (we booked a room for 4) were very comfortable - the bathroom was excellent. The hotel staff is very helpfull. We liked the free coffee/tee that you could make yourself in the room (the coffee/tea were left each day of our stay one for each person). Although there's a private parking garage it's not below hotel but 100 meters outside which is not very good if it rains. There is a very limited unload parking in front of the hotel. Other than that I can recommend this hotel to everyone.
hotel was clean and practical hotel was very noisy at night beds were very uncomfortable breakfast was very poor all hot food was cold
The hotel staff were very helpful and super friendly. The location was very nice. The parking was too far from the hotel.
Have stayed here before, and will do so again. Small, select, charming staff, sadly very limited as to dinner but otherwise excellent. Recommended. See above, but they recommended various local restaurants, one of which we enjoyed.
breakfast was excellent, reocmmendation of restaurants for dinner also, the towels smelled strongly of detergent
everything!the best weekend in my life :) no
The hotel staff was very helpful and friendly. Near the beach and some good restaurants.
I had read good reviews, and the hotel more than exceeded my expectations. We had a wonderful room, with a huge bathroom and a wonderfully comfy bed! The breakfasts were worth the extra charge - I particularly liked the freshly squeezed orange juice machine! The staff were welcoming and friendly.
Nice decor and ambiance (incl attention to detail like soaps, towels etc). Good location (close to the center, restaurants and seaside). We were kindly offered tea and croissants after the breakfast time. It's not the hotel's fault but we were actually looking for accommodation close to Deauville and Le Havre is in fact not as close as 15 km (claimed on booking.com) but more than 40 km by car (whereby you need to get over the mouth of Seine and pay a lot of tolls).
Excellent boutique type hotel in Le Havre city centre. Handy for restaurants and I was able to get a parking meter outside the front door.
Good hotel with nicely decorated rooms and handy for both the beach (for my small child) and for the shops and restaurants of Le Havre. The breakfast was really expensive at 12 euros but that seems to be the case generally with hotels in France. Luckily my child's breakfast was free so that made it more reasonable.
The spacious accomodation, especially the well apppinted bathroom Menu choice for evening meal was limited if not dining in the Etrier
Very good staff with a friendly and not at all stuffy approach. Excellent concierge staff (large gentleman with moustache been with the hotel for 16 years) who parked my Bristol with the care it deserves and aranged for a valet! Good location within easy walking distance of the beach and the many restaurants in the town. Nice lounge area for a drink before dinner. Good spa which gave a nice facial for my lady friend on one of the mornings. Overall a really great hotel for a short break. Nothing at all. Some might say it is not cheap, but then you are staying in the nicest hotel in the town.
An all-around great place to stay when in Deauville!
The atmosphere of the bigginings of the 20th century Everything was perfect
Had a sea view which was nice. Very friendly and polite staff. Spacious room. Outdoor swimming pool. Fitness room way too small. No kettle in the rooms so no possibility to make a cup of coffee/tea. Rooms need some fixing, a few scratches on the wall, at the bottom of the doors, etc...This is disapointing for a luxury hotel. Breakfast far too expensive (30 euros!!).
The view, and the excellent meal we had at you top micelin resturant. No
very nice beautiful hotel
nothing as the price of drinks totally spolied my stay The price of 4 drinks at the pool gin & tonic, vodka & coke, martini & lemonade 26 euro each and a cognac & coke 27 euro total cost of 4 drink 105 euro. This is robbery. We also stayed this week at the Victoria Jugfrau 5 * 7 similar drinks came to 62 euros(85 CHF) & The Hilton Evian les Bain 4*, the same 4 drinks 42 euros.
everything was perfect, service, restaurants nothing found
Good hotel, very helpful staff. Good location in city centre. Clean comfortable room and bed.
The very friendly and helpful staff Could have had more services in the room ie tea/coffee making facilities and a fridge
Staff and cleanliness
Nice welcome Very small bedroom. I would prefer to be close the beach
The hotel is very clean
Our stay in Hotel Carmin was great: The staff was very, very friendly and helpful, the room was small but clean, and the bathroom in the rooms was new and very clean. Nothing to complain about!
Good director of the hotel. Breakfast too modest. Pillows are indeed too large and too pumped up. Other people liked them though.
Very friendly, helpful & courteous staff. Also the bed coverlets were very cheerful & of a good quality which always makes the room a bit more pleasant to return to!
Rare example of a family enterprise, the French are fond of their hotel and proud of running it. Easy access from the railway station, not far from the beach, very friendly and helpful staff, elevator, free wi-fi. Although we did not take their continental breakfast, but we could attest that it was not that modest.
The location The bathroom door being in glass, the very limited breakfast
I love the ambience of the place and the garden and bar were such relaxing places to have a drink. The little plates of canapes were delicious and the miniature cakes served with a cup of tea, to die for! It is a beautiful hotel in a fantastic location. The price of breakfast is a little high considering it is the same for continental or cooked. I think there could and should be a price differential. I couldn't book room with breakfast, it was room only on offer (not just your site). Swimming pool could do with a refurbishment.
Casino Drink/Wine is extremely expensive
Old school luxuryvibe on Saterday evening. Bathroom was not in line with the rest.
Service and the food!
relaxing fact that the reception did not tell us about two nights of filming and that we should have been told when booking not on arrival bit underhanded. by the hotel if we had known probably would have gone a week later.
perfect location, friendly staff
Great location and reception upon arrival, nice and spacious room & bathroom, good food A bit pricey
relaxing in room price of food.drink
The location is amazing! The hotel is beautiful. The staff is too slow to respond.
The room was of a nice size, the facilities very good, and the hotel location is excellent. We intend to return there later in the year, but spend more time. When we booked we wanted half board, but we could not book this on line. they should offer it for weekend breaks or make it inclusive for a given period.
Friendly atmosphere with smiling staff Nothing to dislike
Near to city centre, free parking, close to Docks Shopping Centre, free croissants and newspapers
Good value simple Hotel
Staff were very helpful as we only understand a little French Cost for parking bicycles overnight/ pricey.
Friendly helpful staff
clean rooms and good value for money. parking space is too small
Within walking distance of the centre, very close to ferry port
The design of the hotel room, the bathroom (even if small), was clean and it is an amazing value for the price.
The hotel is nearby the station, so it's a little bit noisy.
Free car park facility,Free internet access, very close to Dock where many shops including good restaurants. Variable price policy according to the custumers. Somebody has paid only 50 euros just enar to me on same day!!
The hotel was delightful - the reception staff were exceptional. The fact that parking was available was also helpful. We enjoyed our time there. We thought the prices in the restaurant steep.
The room and location There was a family next door to us with 5 kids running around all night. Odd for this type of establishment.
Location and beauty of the hotel Breakfast expensive
This hotel is outstanding. It is expensive, but you get personalised service and attention in return. The restaurant is outstanding. This is a place you should go to if you can forget the price of things. Old fashioned quality, style and personal attention. No spcific comments
perfect location, friendly staff
Nothing. It gave a very bad impression as the entrance lobby was very dirty and the door to the toilet was open facing the entrance door. The restaurant floor was dirty also. The room seemed reasonably clean. It was not comfortable and had an ugly view of backs of buildings from our window. The Hotel was right on the road so was noisy as well as noise up to midnight above our room. Moving heavy furniture perhaps.
easy to find / parking (albeit on main road) seemed easy and free until the morning / easy access (on foot) to variety of restaurants / able to sleep 2 adults and 2 young children in 1 room
Good central location bars and restaurants nearby and local market next door. Proprietor very helpfull and staff friendly.
The hotel is in good position, near the city centre. personnel is very kind, ready to support with suggestion and advice. Room were small but comfortable. Bathroom too small. No lift to reach the third floor with baggage
i didnt like the small dirty room we were given awful experience for our first time in france
The hotel is right in the centre of the town and convenient to where I needed to be each day. There was a good selection of restaurants nearby and a Market hall with a supermarket and range of produce. Takeaway food is not allowed to be consumed in the rooms so on nights we did not want to eat out we took advantage of having our evening meal at the hotel. 14 euros was very reasonable priced and there was a nice choice of main meal. The free WiFi was a great boon and the family who run the business are very welcoming and helpful. We were pleased that we had chosen the option of the family room due to the length of our stay ( we had no child) as it gave us more room an extra bed (double)and a desk as well as a bath in the bathrooom A chest of drawers would have been welcome- the wardrobe was adequate.
according to booking.com this hotel was supposed to be in deauville. instead is a 1 hour drive from there!! don't stay here if you want to go to deauville
Friendly staff and pleasant place to stay in a nice central position for restuurants and sight seeing our triple room was a small for three people. The one way system makes it difficult to find.
The staff were friendly, room was clean, breakfast wasa good, it had all the basics needed for a restful night.I would reccomend the hotel to anyone needing a place to stay overnight in Le Havre, it was very central and easy to find from the ferry port.
Excellent service, good room and central location I fail to see why I was charge full price for four breakfasts when my youngest child is a mere two years old!
very friendly and helpful staff, when i wanted to extend my stay and the hotel was fully booked they found me another room at another hotel at 100 mtrs away.Breakfast buffet is good, enough choice. Room is light, modern and clean with nice view. Good parking facilities around the hotel (on the street or the opposite garage), perfect location in the centre of Le Havre.
comfort bed, spacious room nothing
Freindly simple no frills hotel, clean and comfortable bed for the night with adequate breakfast Car parking a nightmare! You use the public car park accross the street which is shut on Sundays - so plan your visit assuming no access to your car on a Sunday!
visit a Boulanger/Patisserie down the street. They were not willing to Retrieving my parked car was not good. The hotel staff knows of my distress.
Good rooms and quirky great decor, staff very good No
I didn't get the room with balcony as stated in my confirmation. While checking-out, the hotel staff first gave me the wrong invoice with the wrong room rates, and after entering the wright room rates they charged me two extra breakfast I didn't take. Meanwhile the taxi driver was waiting. After these issued ware kind of solved they were not able to charge my credit card because the credit card mashine run out of paper. Therefore I suggested them to send me the invoice and my companie will settle that upon receiveing the invoice.
amusing lift No parking, small room
location is really good, calm place, park. Good swimming pool
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!