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The location was great, just in town, but not too noisy. Great parking right out the front too. This is no longer a 4 Star hotel. It's decor, service, standard of fittings and facilities was not of 4 star quality. The restaurant and bar were both closed and we couldn't even get coffee in the morning. The room was tatty and outdated and fixtures and fittings were old and some broken. Poor directions and no hotel website meant it took us ages to find it.
staff were helpful, and the food was excellent
Good location near restraunts
Evening meal good value and excellant service.Super location for city. parking is not very good on site
friendly staff N/A
Everyone very friendly and hospitable, would like room 115 again next year for time of 24 hr moto, at a discount rate for constant use Lack of a full time Chef, be nice to have more bar snacks on hand, english breakfast, sandwiches
Only stayed 1 night, had a nice drink in the bar and a great meal in the Hotel restaurant. All staff encountered where very helpful and freindly.
Brilliant location in centre of town. Not so much shabby chic as plain shabby. Hotel in terminal decline since turn of the last century. A makeover long overdue. Not very good value for money.
Central location No complaints
Good parking. not noisy. Not english speaking in the reseption, no free wifi, could not come in on the hotel at nigth by the code given.
have been given the key for the room and when i opned the door the room was very dity and the bed undone and the key didn't work in three occation until when the chamber mad opened the the door for me iam not happy at all more training for the staff and how to put the customers first if you what the business to do well in the future
Very cheap, paid 29 Euros. Hotel has just been renovated. Clean and fresh rooms. Hotel was quiet. Shared toilets and showers. I don't mind sharing at this price but it;s still a nuisance to have to leave the room in the middle of the night.
Convenient for onward journey
Staff is helpless when it comes to problem solution. We have tried to use cola machine that was broken and had to spend another money to show it is not working. Result was fantastic - no returns of 4EUR late night, wait until 7AM to meet manager :)
Charming and helpful receptionist/manager. Small smelly room with a tiny bathroom and filthy shower. €140 a night for 2 of the nights because of a Le Mans event instead of €40, which is what it's worth.
Fairly disappointed, bed was poor and uncomfortable, would not recommend this hotel to anyone.
The room was comfortable The breakfast was not very good, the bacon and sausage were so hard it was impossible to eat them.
Easy access from the station; centrally located; ideal stop over if travelling on to other destinations Having to order in meals;
lovely hotel. I had booked a room with 2 single beds as I was travelling with my brother. The room allocated was a double room. After much insistence the lady on duty in reception sorted out the problem for which I was grateful but this mistake should not have been made
very central, although on a one way street so getting to the car park was tricky no tea & coffee facilities in the room
Very friendly staff, has obviously been upgraded, good modern feel. Right in the heart of city easy to get around. Excellent parking facilities.
excellent hotel, previously an insurance companies headquarters, with many splendid features.
Proximity to the center. Size of the room. Possibility to use a garage place. Pitty you cannot open the windows in the room
location and parking were excellent no pool of leisure facilties.
The staff were very helpful and friendly. They advised us of a couple of very good restaurants inside the medieval walled city.
The hotel is within walking distance of every thing and has good parking.We loved the interior of the hotel and the local people are great fun,this is a great Town to walk around. No
Clean room Everything closed on Sunday, including room service!
good location,near old town and restaurants sometimes difficult to park as we have high vehicle
Actually nothing, I liked that the elevator rises immediately to the floor. It was very cold, since cold air is turned on until 22:00 and on the street winter. But when it shut down at 22:00 a smell of cigarettes and can not sleep. This hotel is more a 2 star pulls, but not by 3.
At my arrival it turned out there was a mistake in my booking: the hotel got the wrong date: I was booked one day earlier!!! So the charge for the room was already withdrawn from my credit card as a no-show...But the receptionist was very understanding and ended up not to charge the day of my no-show but to change the date of arrival!!! I was pleasantly surprised: not only about the euro's I saved (this hotel is not very expensive) but much more about the positive attitude of the receptionist! Chapeau!!! (Later it turned out that the mistake in my booking was with Booking.com: it is possible that a different date is booked than the one on your confirmation-email!!!)
Helpfulness of the receptionist, wireless internet, breakfast facilities small beds, small bathroom
Clean & Tidy None
Location was good. Secure parking excellent though limited spaces so check in advance if important. Very basic hotel reminiscent of student hall of residence. Washroom was tiny and was in need of maintenance. Room was dim. No English tv channels. Sound insulation poor; also Staff could care more.
The shower worked well with good pressure and plenty of hot water. The room was small and very plain. Lots of hard surfaces for noise to bounce off and the door closers need to be adjusted to prevent slamming.
Excellent location and unbeatable value for your money. Such a good price.
Nice hotel, warm staff, clean and free internet in the rooms.
Nice clean room, good value breakfast
Good welcome, nice room, comfortable beds, easy to find and depart.
The hotel owner was very enthusiastic and helpful re Le Mans. The location is great with a tram stop nearby. I would stay again.
The location of the hotel was great, and the general cleanliness and presentation of the hotel was good. Lack of chioce on TV channels
Positive sides: excellent location - walking distance from the train station and centre, as well as from my friends. In less than 2 minutes there is a post office, a pharmacy, a retail shop and the tram's station. Located on a quiet street in a quiet neighbourhood. There was a free cable internet, the room was clean. For 2 euros per day you can have illimited calls to French landlines. You can breakfast from 7 to 11:30am and if you get up earlier, breakfast can be served even before 7am. Very flexible check in and out. Hotel parking. Lift. More people during the weekend, than the weekdays. Nice hotel staff. I was occupying chamber 10, the main room is very nice, big, bright, with big windows and nice bed, I like it. When getting up in the mornings it was a little colder than what I would prefer. The 2nd negative side is since room 10 is for up to 4 people and we where 3, in order to get to the bathroom the people from one of the rooms needed to enter into the another to get access to the toilet, and this is something I didn't like especially at night. The 3rd negative side is that there was more water on the floor in the bathroom after taking a shower than expected. The 4th negative side is the location of the lan in the room (which gives you access to the internet). It should be close to the bureau, and there should be one in each room. I like cabled internet, but when I can't use it on a desk - not good. 5Th - 2nd room with sofa-bed.
The hotel and room was clean tidy and well heated. The Staff at Breakfast were courteous and quick to serve.
Really helpful lady on the desk, made our trip with info on trams & medieval city.
good price with good location. breakfast start too late
Quite centrally located, quiet hotel, good family accommodation with 2 separate rooms in the family room. All in all a very pleasant stay. Breakfast a little pricey
We stayed in a spacious family room which was comfortable and quiet. The owner was very friendly and helfpul. The hotel is being renovated and is becoming very attractive and modern. We would definately stay here again. It is a little way out of the main centre and old quarter, but a regular tram runs from the end of the road.
Very friendly & helpful staff. Room very clean & practical.
This was a lovely little hotel. Staff were friendly and helpful and breakfast was brilliant!
This was a good hotel for a short stay. Spacious family room that was very clean and modern. Central location with friendly staff. Good value for money.
Clean hotel. Arrived after 10pm so had to contact owner to let us in.
Great hotel, comfy bed, lovely morrocan style courtyard, good breccy, helpfull staff, what more could you want, perfect , and great value too
It was good value for money and they had family rooms for 4 people. The staff were very friendly. A good breakfast. The area - this was not the best side of town! - there was someone playing loud music from their car at 3am, and there was a fight between 2 girls outside the restaurant we were eating in.
Nice informal atmosphere, breakfast laid out at a communal table which was good. Staff were friendly. Good shower in room. A bit awkward to get to & parking was a little difficult.
Fantastic breakfast, lovelly staff who were happy to bumble through awkward bi-lingual conversations. 5 mins from town (medieval 1/4). Breakfast room lovely. No fuss or charge do a travel cot for the baby. It feels like it's a work in progress. All new showers and toilets but room decor and hallways etc all tired. As we left we noticed a big pile of new stuff to go in the rooms ( wall brackets for the LCD teles and other stuff). Might be lovely one day.
comfortable bed; the breakfast alot of work done but the rooms needed finishing off decor wise
Very helpful and friendly staff
The staff were so friendly - it really makes for an enjoyable stay. Some did not have very strong english - but they made such an effort to converse as much as they could in english - it was extremely admirable. Please note that they do now have a lift in the hotel and that the car park is locked and secure at all times. Will definitely be returning to the hotel - it's location could not be more central to the town of Le Mans - and once the road works and Tram works are complete in a years time - it will be a joy to stay there. Personally, the only complaints I would have in relation to the room we were in is that there was not enough day light and no tea/coffee making facilities. The room, as described by a previous guest, was a little dated - but to be fair - for the price we were paying - you couldn't really complain. The room was clean and tidy, the bed was comfortable and the bathroom was clean and tidy - I would always go for that before decor. Overall, value for money.
Central location with parking. Friendly staff. the bar and the restaurant were closed
I Was impressed with the helpfulness of the staff
very central if you need be there. popular restaurant, not cheap but good food. difficult to find because of pedestrian roads - sat nav struggled. very basic bedroom, bathroom needs a good update, passable if on your own but it won't impress the wife. spend a bit more elsewhere.
Large comfortable, clean room. Quiet night even with window open. Polite and helpful staff. Breakfast.
Centrally located It was a nightmare to find by car and satellite navigation systems do not recognise the pedestrian areas and tram tracks
Very helpful staff - car park on site- quite -location Room was small and a bit of a musty smell in bath room
Pleasant staff, good value for money, comfortable and clean. Very nice to English speakers.
Excellent location for central Le Mans, literally just off the main square. All staff I enountered were extrmely friendly and went out of their way to be helpful, spoke good English. Room clean and tidy, freshly decorated (bit of tiling in the bathroom still to be done). Nice (quirky) little restaurant in the hotel. As mentioned on other posts, v. difficult to find by car, my Sat Nav is only 2009 and didn't pick up the v. recent tramways running through the square and the new one way. Approach from river side and give the hotel a call, they were helpful in talking me in. This is not a 4 star hotel so don't expect decor and features as such, not really a moan as I felt excellent value for money in a great location with very nice staff, will be staying again.