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Helpfulness of the receptionist, wireless internet, breakfast facilities small beds, small bathroom
Excellent location and unbeatable value for your money. Such a good price.
Location was good. Secure parking excellent though limited spaces so check in advance if important. Very basic hotel reminiscent of student hall of residence. Washroom was tiny and was in need of maintenance. Room was dim. No English tv channels. Sound insulation poor; also Staff could care more.
The shower worked well with good pressure and plenty of hot water. The room was small and very plain. Lots of hard surfaces for noise to bounce off and the door closers need to be adjusted to prevent slamming.
good location,near old town and restaurants sometimes difficult to park as we have high vehicle
At my arrival it turned out there was a mistake in my booking: the hotel got the wrong date: I was booked one day earlier!!! So the charge for the room was already withdrawn from my credit card as a no-show...But the receptionist was very understanding and ended up not to charge the day of my no-show but to change the date of arrival!!! I was pleasantly surprised: not only about the euro's I saved (this hotel is not very expensive) but much more about the positive attitude of the receptionist! Chapeau!!! (Later it turned out that the mistake in my booking was with Booking.com: it is possible that a different date is booked than the one on your confirmation-email!!!)
Actually nothing, I liked that the elevator rises immediately to the floor. It was very cold, since cold air is turned on until 22:00 and on the street winter. But when it shut down at 22:00 a smell of cigarettes and can not sleep. This hotel is more a 2 star pulls, but not by 3.
Clean & Tidy None
Centrally located It was a nightmare to find by car and satellite navigation systems do not recognise the pedestrian areas and tram tracks
Excellent location for central Le Mans, literally just off the main square. All staff I enountered were extrmely friendly and went out of their way to be helpful, spoke good English. Room clean and tidy, freshly decorated (bit of tiling in the bathroom still to be done). Nice (quirky) little restaurant in the hotel. As mentioned on other posts, v. difficult to find by car, my Sat Nav is only 2009 and didn't pick up the v. recent tramways running through the square and the new one way. Approach from river side and give the hotel a call, they were helpful in talking me in. This is not a 4 star hotel so don't expect decor and features as such, not really a moan as I felt excellent value for money in a great location with very nice staff, will be staying again.
Pleasant staff, good value for money, comfortable and clean. Very nice to English speakers.
Very helpful and friendly staff
Very helpful staff - car park on site- quite -location Room was small and a bit of a musty smell in bath room
The staff were so friendly - it really makes for an enjoyable stay. Some did not have very strong english - but they made such an effort to converse as much as they could in english - it was extremely admirable. Please note that they do now have a lift in the hotel and that the car park is locked and secure at all times. Will definitely be returning to the hotel - it's location could not be more central to the town of Le Mans - and once the road works and Tram works are complete in a years time - it will be a joy to stay there. Personally, the only complaints I would have in relation to the room we were in is that there was not enough day light and no tea/coffee making facilities. The room, as described by a previous guest, was a little dated - but to be fair - for the price we were paying - you couldn't really complain. The room was clean and tidy, the bed was comfortable and the bathroom was clean and tidy - I would always go for that before decor. Overall, value for money.
very central if you need be there. popular restaurant, not cheap but good food. difficult to find because of pedestrian roads - sat nav struggled. very basic bedroom, bathroom needs a good update, passable if on your own but it won't impress the wife. spend a bit more elsewhere.
Central location with parking. Friendly staff. the bar and the restaurant were closed
I Was impressed with the helpfulness of the staff
Large comfortable, clean room. Quiet night even with window open. Polite and helpful staff. Breakfast.