Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.6 "96%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
8.8 "Great service."9.9 "99% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 7.7 "Lovely bar service , according to 77%." -
8.2 "Bar is amazing."9.0 "
Delicious alcoholic drinks , according to 90%." 7.7 "Lovely bar service , according to 77%." -
6.9 "Average comfort."
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6.4 "Breakfast is mediocre."
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6.4 "Rooms are ok."5.5 "Only 55% thought the
shower was ok ." 6.4 "64% said theview was so-so ." -
6.0 "Average amenities."6.1 "61% thought the
building was acceptable ." 5.6 "56% said thearchitecture was not spectacular ." 5.4 "For only 54%, thefacilities were new enough ." -
5.0 "Average cleanliness."
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4.6 "Value below average."1.8 "82% said the
breakfast was too expensive ." 1.3 "Theprice was too high for 87%." -
1.8 "Disappointing internet connection."1.8 "82% said the
wifi quality was bad ."
Overall Rating
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9.1 "World class service."10.0 "100% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
9.0 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.7 "97%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
6.6 "Average comfort."
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6.5 "Rooms are ok."5.3 "Only 53% thought the
shower was ok ." -
6.4 "Breakfast is mediocre."
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6.1 "Average amenities."6.2 "62% thought the
building was acceptable ." 6.0 "60% said thearchitecture was not spectacular ." -
5.0 "Average cleanliness."
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5.0 "Average value."1.8 "82% said the
breakfast was too expensive ." -
1.5 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Overall Rating
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8.9 "Location is great."
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8.6 "Great service."9.8 "98% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." -
6.9 "Breakfast is mediocre."
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6.5 "Rooms are ok."5.2 "Only 52% said
rooms were clean enough ." -
6.3 "Average comfort."
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5.7 "Average amenities."5.7 "57% thought the
building was acceptable ." -
5.5 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
4.4 "Value below average."
Overall Rating
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8.9 "Location is great."
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8.6 "Great service."
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7.7 "Good vibe."
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7.2 "High comfort."
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6.6 "Rooms are ok."
Overall Rating
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8.9 "Location is great."10.0 "100% thought it was
easy to get to the train station ." -
8.7 "Great service."9.8 "98% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
6.3 "Breakfast is mediocre."
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6.1 "Rooms are ok."5.6 "Only 56% thought the
shower was ok ." -
5.9 "Average amenities."6.1 "61% thought the
building was acceptable ." 5.7 "57% said thearchitecture was not spectacular ." -
5.0 "Average cleanliness."
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4.8 "Value below average."
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2.1 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
we enjoyed our stay with the front desk staff really good.siobahn was excellent and we are looking forward to our next staff
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8.0review from
Room was excellent & ideally located for city shopping & bars Mini Bar needs choice expanding
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7.3review from
the quick, friendly and helpful staff that checked us in. also the state of the room was prefect for are arrival.
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5.3review from
comfort and cleanliness of facilities breakfast noy included in room price
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6.0review from
Relaxed atmosphere, helpful staff, beautiful linen. The linen and bedding was gorgeus but the bed a bit hard and lumpy. I found the black corridors rather depressing. Water not as hot as I would have like for morning shower.
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5.7review from
The quality and decor of our room was fantastic (206). Poor customer service, made to feel uncomforatable and unwelcome on arrival. Also were told by resteraunt staff we had to pay for 'hot breakfast' and were only entitled to continental, which we were later informed was incorrect as we had already paid for breakfast with our room.
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4.0review from
Good cleanliness, comfortable room. Very poor meal. Room not ready at check-in, Replacement room - heating not working, third room smaller with poor view of fire escape - cot never transfered to third room! Food very mediocre for the the price, waiter with terrible English - I had to revert to French to make ourselves understood!
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5.6review from
Extremely difficult to find when driving - no signs to the hotel nor adequate signposting of the hotel itself
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4.8review from
Good Room and central to Leeds Bed very hard and lumpy. Perhaps the manager should spend a night in it
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6.4review from
The room and the look overall of the hotel. The staff was good and friendly but not too fast/would not listen much. Or maybe they were not used to accents.
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7.6review from
Modern decor
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5.3review from
comfort and cleanliness of facilities breakfast noy included in room price
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6.0review from
Relaxed atmosphere, helpful staff, beautiful linen. The linen and bedding was gorgeus but the bed a bit hard and lumpy. I found the black corridors rather depressing. Water not as hot as I would have like for morning shower.
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5.7review from
The quality and decor of our room was fantastic (206). Poor customer service, made to feel uncomforatable and unwelcome on arrival. Also were told by resteraunt staff we had to pay for 'hot breakfast' and were only entitled to continental, which we were later informed was incorrect as we had already paid for breakfast with our room.
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4.0review from
Good cleanliness, comfortable room. Very poor meal. Room not ready at check-in, Replacement room - heating not working, third room smaller with poor view of fire escape - cot never transfered to third room! Food very mediocre for the the price, waiter with terrible English - I had to revert to French to make ourselves understood!
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5.6review from
Extremely difficult to find when driving - no signs to the hotel nor adequate signposting of the hotel itself
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4.8review from
Good Room and central to Leeds Bed very hard and lumpy. Perhaps the manager should spend a night in it
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6.4review from
The room and the look overall of the hotel. The staff was good and friendly but not too fast/would not listen much. Or maybe they were not used to accents.
