Leicester Hotels

The room was wide and the bathroom as well. Excelent location in the city centre. The room was quite dusty and the carbet looked old.

excellent central location

Good location

Location in city centre - lots of interesting places to eat within the vicinity Size of the room - small

The staff were very pleasant and tried to help The room had no view -frosted windows- the lights were not working and faulty. It was basic.

The staff were pleasant and the public rooms were very impressive. The noise from the function rooms disturbed us until 1am the first night, so we asked to be moved, which they did, for the second night.

Good location for business meetings attended and was the purpose of the visit It would have been useful to have instructions on how to use the heating appliance in the room. The room was quite cool even though the heater was set at warmest setting, it still was not very warm

Extremely noisy, woken at 4.00 a.m. by other guests. Hotel staff did not seem to do anything for at least an hour.

i was given a room with a one double bed whwn i asked for a twin room which was clearly stated on my booking form, when i queried this i was spoken to in a very rude way and had to show the receptionist the booking form which stated clearly what i had booked, she didnt apologise

would prefer facilities for a 'cooked breakfast' although the continental was very nice would feel car was more secure if there was a separate car park for days inn hotel

The bed was comfortable. Window did not lock or close properly, The noise from the motorway was excessive.

it was small pokey smelly boring and cold!

Location and staff. Lack of towels and pillows

Staff were helpful and generally friendly. Good facilities & safe parking I don't think the breakfast is worth the seperate price - we stayed in the Express Holiday Inn last year and although there was no cooked breakfast it was at least included with the room price which counts for a lot when you are already spending a lot of money on flights, rooms and other holiday expenses (eg eating out).

Secure parking, price and location.

The room was clean enough, the television worked. It was as I would have expected based on previous experience of Campanile. Noisy, not enough milk for hot drinks. Staff did not seem to speak very good English.

Comfortable and clean room. Apparently chaotic control of staff, the restaurant was supposed to be open until 2145, although my order was taken at 2135 I was subsequently advised that the chef was going home ! The bar was supposed to close at 0100, it closed at 2300 and as the night porter had not arrived there could be no service due to 'health and safety' reasons ? Not what I call an acceptable level of service !

Expensive

Very helpful/cheerful staff. Location. Very expensive on all points I.e rooms rate, drinks & food. No free Wi Fi and tired room standards. Bathrooms have not been updated since the early 90's? At check out was charged the wrong rate twice?

Good pool/sauna bathroom a bit tired

Hotel was clean and well taken care of. Staff was friendly and helpful. Only problem I had was the coffee counter in the lobby. Tried to pay tab but the person manning the counter looked a little overwhelmed at the time due to what looked like being unfamiliar with equipment. Not even sure she paid the amount on the right tab because she was so stressed. But, that can happen in any job.

Hotel was easy to find, had a beautiful courtyard view and on site dining. No lift. Staff in the restaurant did a poor job of explaining meal options and tending to our table. Parking fee.

good facilities and value

No to my taste at all. Thought it was going to be a traditional style, but had been bistro-ised!

Excellent setting, edge of town and surrounded by countryside I requested a quiet room but was given one next to a very loud AC fan. I was moved reluctantly. No breakfast included. It felt they resented giving the cheap rate. Service attitude was poor.

Good choice of menu and comfortable room. Good value but, it was term holiday with room price discounted. Creeking floorboards. Unable to use leisure facilities - review opening times for business users

The bar at the hotel restaurant was open late and pleasant We were not informed that a newspaper would cost £1 when it was offered as we checked in

Good value for money. Basic but clean and conveniently located.

Convenient for Railway station and City centre Well maintained modern hotel As a 'football hotel' a little too far from the ground 15/20min walk Very disappointed by the buffet breakfast which did not offer value for money or adequate choice compared with say a Premium Inn

Train station anouncer

clean, free secured parking, good buffet breakfast

Clean and modern hotel good surroundings Heatig within room was only available when actually in the room in person due to the inserting of the door opening card to get electricity lights etc. This made the room very cold.

Clean, comfortable. Staff were efficient and helpful. The much-publicised restaurant had been booked for a private party, so there was no dinner available on-site. This meant phoning for a pizza and eating in the lobby or my room - not quite what I'd hoped for.