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The Village Inn

16 Church Street, Lenox, MA 01240, United States
+1 413 637 0020

$150+

Overall guest ratings

7.0/10 Good
Based on 186 reviews

Review highlights

  • 9.5
  • 9.0
  • 4.2
  • 4.1

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Air-conditioned
    • Night club
    • Free parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 186 reviews
    • 9.5 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 8.3 "Great service."
    • 4.2 "Not very clean."
    • 4.1 "Value below average."
    • 3.7 "Rooms are not good."
    • 3.5 "Not very comfortable."
    • 2.4 "Horrible vibe."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 186 reviews
    • 9.4 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 4.0 "Not very clean."
      0.0 "100% thought it was rather dirty."
    • 3.9 "Value below average."
    • 3.5 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      2.9 "71% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      0.0 "100% found problems with the furniture."
    • 3.3 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.3 "For 87%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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