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The location of the hotel in the edge of the old city giving access to the very centre of the life of the city
Location - location - location. The hotel is right in the center of the old town, everything is within walking distance. Looking through the window, one feels like stepping back in time, to 16th or 17th century. Yet, inside the hotel is clearly the 21st century. Really nice.
Excellent location near to main area of city. Hotel clean, comfortable, and staff friendly. Not a criticism, but a suggestion. The car park is directly under the hotel, but accessed from a small street at the rear and very tricky to find. A better explanation and directions would have been helpful.
Location, room furniture and staff.
Good location on Plaza Mayor, just a couple of minutes' walk from the cathedral and loads of restaurants and bars More of a business style hotel. Breakfast chocie limited and the worst coffee I had in Spain! Could be noisy if you like to sleep with the window open, and since the air con is of limited use the room can get hot at night.
Excellent location. Comfortable. Silent. Great breakfast. The access is complicated and not sufficiently explaines.
Very good location, quiet Bit disappointed with not having a view
non-availability of parking place
Very comfortable and spacious, great location, looking over Plaza Mayor itself. Nice design and decor. Staff were helpful. Good restaurant, if a little pricey for simple meals. Free internet use (for 15 minutes). The air conditioning in our room when running on max was only just comfortable, and it wasnt very hot outside. Hopefully that is not a common problem and could have been corrected. The business centre is just one internet terminal and couldnt print, although the staff were happy to print at reception if you emailed them the relevant document or page from the internet.
Location Bit impersonal
Everything. It is large and spacious. Rooms comfortable and well furnished. Restaurant and breakfast was excellent. No.
Room was acceptable, breakfast acceptable once I decided I wasn't going to get an English style breakfast. Staff went out of their way to find me a power board.
Confortable and clean room. Excellent location, walking distance to everywhere. The parking facilities were expensive and the parking slots were small. I could hear the phone conversation held by the next door guest.
The location was excellent and our room was very spacious - perfect for the 4 of us. The staff at the front desk weren't particularly friendly.
The hotel was central and convenient for seeing the major attractions. The bar/cafeteria was very useful. The street and traffic noise was intrusive and made it difficult to sleep.
Very comfortable, helpful staff
Rooms were very good size and clean. Good views and handy to visit the city centre attractions
Helpfulness of porter Lack of sirections to restaurant
Good staff, very good room, no problems.
Location, view, price and breakfast included. Terrible bed, internet by wire without a table.
It was a very classy hotel on the outside but very modern in the inside. Beautiful hotel!
The room was lovely, location was great, staff good
The hotel is excellently located just across the street from the old town of Leon. The breakfast buffet is very expensive. For half the price of one you may have a continental breakfast for two in a cafeteria in the same square of the hotel. The hotel is also very noisy. All the rooms, the restaurant and the bar give to balconies placed above the reception hall. All the noise from the reception, restaurant, bar and rooms is easily propagated to the the whole hotel. Due to this architectural feature room doors should be soundproofing, which is not the case.
its closeness to the old city found the hotel by accident, but signs on the outside are unclear
The decoration and furnishings are 'minimalist Rennie Macintosh (if that is not a contradiction in terms). The staff were polite and helpful. The hotel is located in the centre of Leon (and yet we were able to park outside). In the evening I asked for a local liqueur, and when they could not offer one, I made the mistake of ordering Macallan. Coffe on the other hand is reasonable.
Nothing, it was a terrible place to stay. The noise was awful - rooms opened onto a central atrium and staff seemed to be cleaning after dinner and preparing breakfast all night with only an hour or two of peace. Staff were not especially helpful, the air conditioning did not work and breakfast was a ridiculous price. Photos of the hotel are deceptive - the furnishings are quite basic, it does not deserve 4 stars.
The staff were very friendly and its nice to be welcomed with a smile as they did. if going to Leon again i would stay at this hotel no
Stuff is not very friendly. The garage is for very small cars.
Friendly staff; close to city centre Somewhat noisy construction; does not fully live up to the quality one would expect
Good location within easy walking distance of Cathedral and city centre. Very clean and tidy hotel with good facilities for the price.
Bright and new with good underground parking. Couldn't connect to the internet - this was important to us.
Staff was accomodating. Clean and comfortable but nothing special. Cafeteria and restaurant were mediocre at best.
Location, price, parking, breakfast = excellent No complaints whatsoever.
location was ideal . The lobby cafe' has good quality coffee and pastries. Very accomodating with baby's cot . Very nice clean smell everywhere around the Hotel . Charge for parking inclosed garage 6.45 euro little steep , free parking on street .Breakfast not included .
Comfortable rooms and friendly efficient staff
Everything of good quality, professional and friendly and good value for money
location, free parking, free minibar no satelite tv
The staff were very helpful. Our room was extremely clean and very comfortable.
Very comfortable, located near the centre of Leon. Everything was fine.
English speaking receptionist; close to the city center Room needs updating
Excellent location. Reception was multilingual which helped. Free internet. Smoking permitted in all areas.
Central location, very helpful staff - sorted a problem for us on the telephone. Unique art work. No evening meal avaialble because of a bank holiday.
I liked most things. I particularly liked the restaurant. The situation is very good, city centre quite close.
Very central. Very comfortable.
Good walking distance to the center, easy to find parking lots (free until 10am), free internet. Through the thin room door there is a lot of noise from the corridor.
Everything was very adequate
The spacious room and bathroom. The location. Breakfast a bit poor for a 3 star.
Menos,para playa.VAlle para todo. Pero su situación y precio.
The room was ok although it was warm (no air conditioning yet) and a little noisy when the windows were open to the street. The artwork at the hotel is really interesting although a bit macabre at times... It was nice that there was internet. the room was too warm and it was a goodly walk to the historic district
location, restaurant noise in hall ways is very loud.
The garage is a challenge and arriving for the first time you need information on bringing a car into the vicinity of the hotel which I did not have.
The spa was fabulous, a great way to relax after a long journey and fun for older children. The spa was included in the price of the room. Spa staff and receptionist were helpful. Our room was at the front of the hotel so if noise disturbs you ask for a room at the back. We booked a triple room and were given a room with three beds but it was a tight squeeze.
Location Closed distance to places of grait food. Extremely noisy at night at the end of the week
We arrived for fiestas our lovely room overlooking all the action. Food at the hotel serves many local dishes and is excellent. We would stay here again. Hotel is situated on a walking street but access can be gained to the hotel garage which is chargeable.
Staff were pleasant and hotel spa is great. There was alot of street noise in my room and found it difficult to sleep.
helpfull reception staff noisy air conditioning unit
Staff was helpfull
It's central and comfortable Room was a bit small and the corridors are noisy
Highly comfortable, pleasing to the eye, and extremely well located by the Cathedral. One aspect we enjoyed was to hear the Cathedral bells on a regular basis. Staff was courteous. Very noisy at night as our window was located on the street. Nevertheless, we are really pleased with our choice to stay in this hotel.
We were warmly welcomed by the Reception Manager Mr German and nothing was too much for him. He changed the room to one on a higher floor immediately and was most helpful in giving us information on the local sights and amenities. The hotel is situated most conveniently for Public transport and major bus stations and all the important sights and tourist offices. It is actually on the St Jacques Compostela route and we have already recommended the hotel to a few we met on the way. The Bar attached to the hotel, I am not sure if it belongs to the hotel did a poor job of the breakfast. The girl at the bar was unfriendly the the toast was an over roasted eighth of a fench bread.