Basics
Services and conveniences
Accessibility and suitability
Bathroom
General
Pool and spa
Media and entertainment
Dining
Parking and transportation
Laundry
Things to do
Bedroom
Workspace
Health and safety
Outdoor
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel provides a free transfer to the Encamp ski area, private pool access, and an excellent breakfast buffet with a mix of warm and cold breakfast foods.
Is parking available at the hotel?
Yes, the hotel offers parking, but some guests found it expensive at 26€ per night.
How is the hotel's cleanliness and customer service?
The hotel is very clean and comfortable, and the staff are described as friendly, knowledgeable, and helpful, providing a warm and happy greeting.
What can guests expect during their stay?
Guests can expect a spacious, well-appointed, and attractive room, a large comfortable bed, and an exceptional breakfast. However, some guests found the room decor and bathroom slightly outdated.
When is the best time to visit the hotel?
The hotel is recommended for a visit during the high season in December, offering a great location, warm receptionist, and an indulgent breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Mountain Views
Several guests appreciated the mountain views from their rooms, so consider requesting a room with a view for a more scenic experience.
Take Advantage of the Free Shuttle Service
The hotel provides a free shuttle service to the Encamp ski area, making it convenient for skiing enthusiasts.
Consider Room Selection Carefully
Some guests mentioned that certain rooms may be outdated, so it's advisable to inquire about the room's modernity and view options before booking.
Enjoy the Lobby Seating Area
Guests loved the cozy seating area with a fireplace in the lobby, making it a great spot to relax and unwind.
Check Spa Access in Advance
Access to the spa requires booking a time slot before the stay, and it's charged in the price of superior rooms, so it's recommended to plan spa visits in advance.
Explore Nearby Attractions
The hotel is close to the Caldea Thermal Center and a few minutes from the Grandvalira and Vallnord ski resorts, offering convenient access to popular attractions.
Consider Parking Alternatives
Some guests found the hotel parking expensive, so it's worth exploring nearby parking options to find the best value.
Take Note of Breakfast Quality
While some guests praised the breakfast, others found it to be average, so it's advisable to manage expectations regarding the breakfast offerings.
Inquire About Room Amenities
Some guests mentioned that the rooms lacked certain amenities like a kettle, so it's recommended to inquire about specific room amenities before arrival.
Plan for Room Noise
A few guests noted that rooms facing the street could be noisy at night, so consider requesting a quieter room location.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | December |
Average price (weeknight) | $164 |
Average price (weekend night) | $262 |