AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the breakfast options like at the hotel?
The hotel offers a wonderful selection of breakfast options, including all-time favorites and surprisingly good gravy. However, some guests have mentioned that the coffee needs to be replenished more promptly.
Are there any concerns about the cleanliness of the hotel?
While many guests have praised the hotel for being very clean, a few have mentioned issues with dirty floors in the rooms and a strong odor from cleaning agents.
How is the quality of the beds at the hotel?
Some guests have found the beds uncomfortable, while others have appreciated the choice of both firm and soft pillows.
What can guests expect from the hotel's customer service?
The hotel staff is described as very pleasant, helpful, and friendly, with some guests specifically praising the front desk staff for their professionalism and friendliness.
Is the parking availability at the hotel sufficient?
While the hotel has limited front parking, the property itself is well-lit, and guests have mentioned that the parking can be at capacity during busy times.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Many guests praised the breakfast options, highlighting the variety and quality of the food. Make sure to enjoy the complimentary breakfast during your stay.
Consider Nearby Attractions
The hotel's proximity to various attractions, such as The Red Mile, University of Kentucky, and Rupp Arena, makes it a convenient choice for visitors. Plan to explore these nearby places during your stay.
Check Room Size and Amenities
Guests appreciated the size and cleanliness of the rooms, as well as the modern amenities provided. Consider checking the room size and amenities offered to ensure a comfortable stay.
Be Mindful of Noise Levels
Some guests mentioned noise as an issue, particularly in the hallways. If you are sensitive to noise, consider requesting a room in a quieter area of the hotel.
Verify Pool and Hot Tub Availability
While some guests were disappointed by the absence of a hot tub despite its mention on the website, others enjoyed the pool facilities. It's advisable to verify the availability of specific amenities like a hot tub before booking if it's a priority for your stay.
Parking Considerations
Several guests found the parking lot small and challenging to maneuver, especially with larger vehicles. If you're traveling by car, consider the parking situation and potential limitations.
Note Staff Friendliness
Many guests praised the friendly and helpful staff, while a few mentioned encounters that were less welcoming. Keep in mind the positive comments about the staff's attitude and service.
Check for Room Curtains
Some guests noted issues with room curtains, which affected the room's lighting and privacy. It may be helpful to inquire about the curtain setup in the room you book.
Consider Breakfast Variety
While many guests enjoyed the breakfast, a few suggested improvements in terms of variety and replenishment of items. Keep this in mind when setting expectations for the morning meal.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | October | $155 | $258 |
Cheapest month to stay with an average 33% drop in price. | Most expensive month to stay with an average 219% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Holiday Inn Express & Suites Lexington-Downtown/University By IHG is December, with an average nightly rate of $122. The most expensive month is June at $440 per night.
The cheapest day to book Holiday Inn Express & Suites Lexington-Downtown/University By IHG is Monday, with an average nightly rate of $132. The most expensive day is Saturday at $331 per night.
To get the best price at Holiday Inn Express & Suites Lexington-Downtown/University By IHG, book around 7 weeks in advance. This could save you approximately 33% compared to booking last minute.
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.7 mi | Lexington Blue Grass | 5.0 mi |
