Guest reviews
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All Reviews
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Solo
Overall Rating
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9.5 "Excellent value."
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8.8 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.0 "Easily accessible by car , said 80%." 7.5 "75%liked the proximity to sightseeing ." -
8.7 "Great service."9.8 "98% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 7.5 "75% thought theservice was very professional ." -
8.3 "Food is delicious."
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5.0 "Breakfast is mediocre."
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4.2 "Rooms are not good."3.7 "63% said
rooms were dirty ." 4.8 "52% didn't like theuncomfortable beds ." 1.3 "87%complained about the bathroom ." 1.8 "82% thought they werepoorly maintained ." 1.1 "89% said thebathroom was dirty ." 3.6 "64% saidrooms were small ." 2.3 "Air conditioning was criticized by 77%." 0.6 "94% hadproblems with the shower ." 4.7 "53% weredisappointed with the minibar ." 4.4 "56% foundproblems with the furniture ." 0.0 "100%criticized the small bathroom ." -
4.0 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ." 3.6 "64% saidrooms were small ." 2.7 "73% thought it wastoo noisy ." 2.3 "Air conditioning was criticized by 77%." 0.0 "100%criticized the small bathroom ." -
3.8 "Not very clean."3.7 "63% said
rooms were dirty ." 1.1 "89% said thebathroom was dirty ." 4.9 "51% thoughtit was rather dirty ." -
3.1 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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9.6 "Excellent value."
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8.9 "Great service."9.8 "98% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
8.6 "Location is great."
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4.2 "Not very comfortable."4.9 "51% didn't like the
uncomfortable beds ." -
3.7 "Rooms are not good."3.5 "65% said
rooms were dirty ." 1.1 "89%complained about the bathroom ." 4.9 "51% didn't like theuncomfortable beds ." 1.8 "82% thought they werepoorly maintained ." 0.9 "91% said thebathroom was dirty ." 0.5 "95% hadproblems with the shower ." -
3.7 "Not very clean."3.5 "65% said
rooms were dirty ." 0.9 "91% said thebathroom was dirty ."
Overall Rating
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9.5 "Excellent value."
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8.9 "Location is great."
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8.5 "Great service."9.6 "96% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
4.3 "Rooms are not good."4.0 "60% said
rooms were dirty ." 1.8 "82%complained about the bathroom ." 4.9 "51% didn't like theuncomfortable beds ." 1.9 "81% thought they werepoorly maintained ." 3.9 "61% saidrooms were small ." 1.5 "85% said thebathroom was dirty ." 2.0 "Air conditioning was criticized by 80%." -
4.1 "Not very clean."4.0 "60% said
rooms were dirty ." 1.5 "85% said thebathroom was dirty ." -
3.9 "Not very comfortable."4.9 "51% didn't like the
uncomfortable beds ." 3.9 "61% saidrooms were small ." 2.0 "Air conditioning was criticized by 80%."
Overall Rating
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8.9 "Great service."8.6 "86% said the
reception staff was great ." -
8.9 "Location is great."
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5.0 "Rooms are ok."
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4.4 "Not very comfortable."5.0 "
Beds were acceptable for 50%." -
4.3 "Not very clean."4.1 "59% said
rooms were dirty ."
Overall Rating
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9.3 "Excellent value."
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8.9 "Great service."
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8.9 "Location is great."8.3 "
Easily accessible by car , said 83%." -
4.3 "Rooms are not good."4.0 "60% said
rooms were dirty ." 4.7 "53% didn't like theuncomfortable beds ." 1.4 "86%complained about the bathroom ." -
4.1 "Not very clean."4.0 "60% said
rooms were dirty ." -
3.9 "Not very comfortable."4.7 "53% didn't like the
uncomfortable beds ." 2.6 "74% thought it wastoo noisy ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Double rooms were clean. Staff was very accommodating when I was unsatisfied with smaller, unclean room. Reasonable price for the rooms and provide discount for Costco members. The King room was small and blankets were stained. No breakfast.
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6.0review from
The people surrounding us, the lock on the door was broken.
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10.0review from
My daughter and I stayed at the Red Roof while in KY for the Rolex at the Kentucky Rolex at the Horse Park. The room was very pleasant and clean. The beds were comfortable. The staff were very pleasant and helpful. Would recommend this Red Roof.
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3.4review from
Hairs on pillow, sink wouldnt drain, tub rusry and chipped, towels washcloths so tjin i wouldnt even use on my car. People noise tight outside my room tll 3AM. Matress subpar. Sorry to say i will never stay at Red Roof again!
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8.0review from
It was convenient and clean. The fan in our bathroom was broken and the prices were higher for a nightly stay than usual, because of The Breeders Cup. Overall it was a great stay!
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6.0review from
No hair dryer in the room
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5.1review from
The customer service at the front desk was excellent. The maid service was awful: showers were dirty upon arrival; our door room was left open by the maid service more than once; and we didn't receive a replenishing of towels twice out of four nights.
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10.0review from
Very friendly staff!
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9.1review from
Clerk was kind and helpful.
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8.0review from
Double rooms were clean. Staff was very accommodating when I was unsatisfied with smaller, unclean room. Reasonable price for the rooms and provide discount for Costco members. The King room was small and blankets were stained. No breakfast.
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10.0review from
My daughter and I stayed at the Red Roof while in KY for the Rolex at the Kentucky Rolex at the Horse Park. The room was very pleasant and clean. The beds were comfortable. The staff were very pleasant and helpful. Would recommend this Red Roof.
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8.0review from
It was convenient and clean. The fan in our bathroom was broken and the prices were higher for a nightly stay than usual, because of The Breeders Cup. Overall it was a great stay!
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10.0review from
Very friendly staff!
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9.1review from
Clerk was kind and helpful.
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6.0review from
The people surrounding us, the lock on the door was broken.
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3.4review from
Hairs on pillow, sink wouldnt drain, tub rusry and chipped, towels washcloths so tjin i wouldnt even use on my car. People noise tight outside my room tll 3AM. Matress subpar. Sorry to say i will never stay at Red Roof again!
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6.0review from
No hair dryer in the room
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5.1review from
The customer service at the front desk was excellent. The maid service was awful: showers were dirty upon arrival; our door room was left open by the maid service more than once; and we didn't receive a replenishing of towels twice out of four nights.
