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Staff were very polite, helpful, friendly and spoke very good english for me. The lobby and rooms are of a standard equal to any international hotels I have stayed in. A neat, clean, efficiently run, internet accessible hotel that I will recommend to all.
The hotel is fairly new and very clean. Staff was friendly and spoke to us in English as necessary. We arrived by car; parking was convenient and at no charge. Free internet access was a big plus for us. It was a bit too modern and lacking in character for our tastes, but would be perfect for someone seeking something akin to an upscale American chain hotel.
room is great - breakfast is OK - friendly staff wheen are these hotels going to 8understand that fittness facilities of first importance. Personaly i select hotesl on availbility of fittness and healthy food (otherwise you don't survive intensive busnesstravelling) - the fittness here was a huge disappointment - i will not go in this hotel again
The hotel is right in the centre of this delightful little town so is very convenient as well as being relaxing and welcoming. The staff are very pleasant and helpful.
This is the second time I've stayed at the hotel - which says a lot about the first time. This time was equally impressive: friendly, thoughtful and well informed staff in a well run, very clean and well appointed hotel. The Reception staff could not have been more helpful when sorting out several complicated requests.
Tv didnt work, they came fix it the day of our check out, but gave us discount, which was very nice of them.
Off road free parking. Convenience of a good restaurant. Comfortable rooms with good bathroom facilities. The convenience of both rooms booked being next door to each other. Early breakfast arrangements for MotoGP enthusiasts.
large and clean room, free water in room receptionist very unexperienced and sauna only working on demand
They say in the description:elegant accomodation, it was not. generously equipped rooms, the room was very sparsely equipped,not even a minibar. Internet in all rooms, where?
the hotel staff were friendly and very helpful.
1. Clear rooms and bathrooms. 2. German order almost everywhere 3. Tasty breakfast 4.Great place for 1 day rest in a long trip because of smalll distance from highways 1. Staff had problems with communication in english
Good hotel for staying one night on your way to Praque
The staff were superb, made us feel like we were valued ( not always the case when you arrive on motorcycles) . Ideal base for the Moto GP races at the Sachsenring
It was comfortable, quiet and efficiently run. There was too little choice at breakfast
Easy to come and go at your own time. Friendly staff.
The hotel is reasonably priced, clean, secure, with friendly staff; the breakfast was also acceptable.
Quiet. Welcoming manager. Helpful manager No tea making facility!!! But these facilities are not usual except in the UK!
Meals, service & bed No
Family run, very friendly staff. Charming hotel set in quiet countryside area. Could be easier to find, recommend that when setting up gps use destination Steinpleis not Werdau. The correct postcode is 08432, not 08412 as shown on the website.
Clean, good standard of comfort for this category of hotel
Speaking only german
Quiet, well-appointed room. Very good food.
friendly staff dispite language diff I dont speak german
2nd visit, even better than before. English translation of menu extremely helpful. Room well appointed, clean & comfortable. Good choice at breakfast. Excellant food in evening very reasonably priced. A real jewel in the Sachsen crown. The only minor gripe would be only stairs up to the rooms, some people may find awkward.
Excellent hospitality and fantastic value for money. Very close to Sachsenring circuit We could not get a table in the hotel restaurant. But excellent restaurants available 15 min walk away.
The staff were great - they were very helpful. The restaurant had great food.
Friendly staff, comfy beds, excellant food!!!
We found the hotel to be ideal for a base for our trip to the Sachsenring circuit, friendly staff, and good reasonably priced evening meals.
There was a friendly welcoming atmosphere although our German is very very poor, and staff had little English. The room was clean and thoughtfully arranged. The breakfast was generous and enjoyable. The building was old fashioned but furnished with some imagination and sense of elegance. No
Large single rooms;Great breakfast;Friendly staff; Close to train station..Walking distance to city centre.
Very friendly and helpful staff.
Friendly Staff. Hotel very much has the impression of East Germany.