The stAff lacked professionalism. The hotel was mediocre at best. We never ate there. The shuttle service was good. They did not resupply the room each day. The amenities were barely acceptable. The overall experience was barely acceptable. There is a musty smell in the hallways. there was a big blob of hair in a towel when I finally got a fresh one
It was a quick place to come to from the airport the free shuttle was a plus and I took advantage of it the 2 nights I was there! The hotel was super clean except I found a condom on the ground what the bed moved a little! Also I didn't like the single beds wish they had one big bed instead
the shuttle to the airport was nice My refrigerator in the room did not work and they did not have an ice machine. The airport hotel really wasn't close to the airport. The airport shuttle did not run passed 11:30 pm.
beeakfast was excellent. room was spotless. walls are paper thin. rude people woke me knockking on their friends door 3 doors down at 2:30 am. it sounded like they might be knocking on my door. their noise continued for over an hour and destroyed my nights sleep.
It stayed there just for the night as I had an early flight from the airport the next morning. For that purpose the hotel is fine. The shower was not usable as the pipe was completely broken down so I could not fresh up in the morning. I complained at the reception, but they didn't seem to take me serious at all. This seems to happen more often in this hotel. I'll use another hotel at the airport not next occasions.
close ot the airport very basic
Close to airport and free shuttle to airport. Clean room and friendly staff. Not close to walk to anything.
Nice room for a good price. Free shuttle to Schiphol made it easy to get to the airport. It's location made it a bit of a process to get to downtown Amsterdam, but it wasn't too bad.
Noise from aircraft
Clean Uncomfortable bed and the wifi only had a good signal in the lobby. I had a room on the 3rd floor and could not get any reception in my room which was very frustrating
Close to airport The air conditioning would not turn on unless it was warmer than 18 C outside. This is some weird Dutch cheap money saving tactic that keeps guests warm or outright hot, and at the mercy of what it's doing outside. I paid for the room. Let me control the thermostat.
Easy access to airport Arrived after a very long travel day. Staff was unfriendly, room was fine but sterile.
Easy check in and easy to use shuttle to and from the airport. Nice lobby and restaurant. Room was nice, standard. Good value, I would stay here again. McDonald's restaurant a block away, but nothing else. Bathroom not 100% clean, but good enough.
The bathrom was dirty with hair on the floor. Used soap in shower. Advertized free local calls and free wifi but was charged for both, for $200!
The staff were quite curtious and pleasant. No delays accessing the room nor upon departure.
Great Price, modern, free airport shuttle, friendly staff. A bit far away from downtown, but that is not why one would stay at an airport hotel.
I like the big size of everything Distance from airport and distance from city center
Proximity to Airport Staff forgetting to give voucher for shuttlebus resulting in pushy bus driver and wasted time..and €19 for breakfast when I just wanted small fruit? Far too expensive so no breakfast
staff, food and room was very good
location Could not open a window to get fresh air and air conditioning was not really adequate.
friendly helpful stuff , nice clean room everything very much ok ----
Information about material facilities(for example -sport centre etc.)
It was close to airport and the staff was helpful. It was clean. Loved the tea service. The lobby was pretty. Main thing for me was it was clean. I will pay more next time. The room didn't look like the pictures. I think you can upgrade to the newer rooms. Our room had stains on carpet and chairs and walls were scuffed up. I would say it was a 3 star hotel.
Hotel is very clean and close to airport. Hotel staff very, very friendly .
staff service food
Friendly staff, early check in possibility
There are many choice of breakfast. We were very comfortable to sleep.
Twin beds pushed together for a double, but were comfortable. Room was clean, staff helpful. We stay here once a year as we attend a fuction in the area. Each time we leave after work and arrive just about 10:00 pm. The restaurant next door to the hotel closes at 10:00. There is no restaurant in the hotel for dinner. There is no restaurant anywhere else near the hotel either. We drove around for 45 minutes and finally found a small kabob place and a pub. With all the businesses and backing up to a large residential area, we were surprised that there was absolutely nothing in the area in the way of restaurant, market or even a McDonalds. The bar in the hotel is open until 1:00 am. If you intend to arrive after 9:00 pm, make sure you have stopped to eat before you arrive.
pleasant staff very comfortable room it was nice and warm excellent breakfast, no
Room was in need of renovation. Wallpaper peeling, stained carpet, door between rooms did not close and no control over heating.
The rooms are spacious and the bathrooms are clean. far from city centre
While it's a half hour ride into Amsterdam, the hotel provides a bucolic respite from the hustle of the city and offers significant value.
Close to the airport
The room is clean and wanderful. nothing.
good position,bath and shower and separate toilet good no mini bar or air conditioning.Breakfast not always organised well.
The free and frequent airport bus shuttle was great.
Very easy check in and wonderful staff. Good shuttle service.. Poor service in restaurant. Young and not well trained staff. Good food though and reasonable prices
Omg they were doing a contruction at the front so much noises
I like simple modern decor, however this was a bit to basic, Th staff was courteous and check-in was fast. The hotel was only 10 minutes away by free shuttle bus from the airport, and we did not need to wait longer then 5-10 minutes each way for the shuttle. We paid over $200 for a triple room, however, what we received was a "converted" double room. They removed the narrow desk at the window and the bedside table, and instead squeezed in an extra bed. The double room was already very small and basic, but with this change it was really uncomfortable. The two single beds that were pushed together to make a "double" (with an uncomfortable crack in between) was only separated by about a 15 cm gap from the single bed, not allowing to fit two legs side by side, therefore you had to shuffle in sideways to get to the bed. The only electric outlets were above this third bed, so since there were no desks or tables, the overnight charging of the ipads and phones could only happen on the bed, making it very uncomfortable to sleep next to it. In addition, the bathroom light could only be turned on with the entrance light, therefore if someone wants to go out to the bathroom, has to disturb everyone in the room with the light. A dim nightlight in the bathroom would be a welcome change. In addition, the restaurant at the 4th floor had a poor decor and mediocre food, and at 60 Euros for two main courses and a desert and water I think it is really overpriced. My lamb was likely over its teenage years, and my boys did not care for the hamburger meat either, although they usually love it.
Lots of restaurants with fast food- quick and easy when you are on the move. The noise levels in the hotel are not good as the cleaners are working 24/7 and this is not good!!
shuttle service to airport
Good location & shuttle convenience. Good food in the restaurants in hotel premises. Housekeeping staff waked us in the morning for the cleaning the room which was highly unexpected. Over all it's ok.
Nice clean reasonable hotel. Recommended it.
The airport is very close to this hotel which is part of the reason we selected it; it has a shuttle bus which is convenient as we had only 13 hours between flights home to the states. No complaints
Clean comfortable rooms; adequate facilities in the rooms; great for a quick stop-over; convenient airport transfer nothing
Location is ok. About 10 min from airport, and short walk to bus station to go into town. Thin walls and very noisy all night. No air conditioning, was sweating all night. No mini fridge.
I had allergy problems in this hotel and I could hardly breathe. There was also a mouldy mell in the air, I assume that was my problem.
Nice staff, talking french... Breakfast is not enough furnished : you should arrive eraly to get enough orange juice for example !
the closeness to the city night life! there was no coffee/tea making stuff in the room, and their coffee and breakfast were expensive, for the price I would have expected the breakfast to be included
Friendly staff. Ninco at the reception was great!
It was very quiet Very confinient too have a little bus for transportation to the airport and access to the train . The busdriver very helpful and very courteous. No washcloths! The shower drape was too small.
The beds were comfortable. We really appreciated the shuttle. Wireless free internet was very much appreciated. Staff was very helpful. We found it challenging to take our luggage through so many doors. Could some of the exit doors be used for this?
The help I got from the staf when arriving to the hotel. There was this guy who just did everything so my problem would be resolvrd.
The serviice was excellent. Close to the airport and the shuttle service was very good. The door did not have an extra lock and no peeping hole in the door. That made me feel somewhat unsafe.
Good location near motorway. Good food in restaurant. Cleanness of the room was only reasonable. Restaurant staff pretty slow.
nice room, clean, wifi internet free staff not so kind
Airport shuttle service was at its worst. On the day we reached, I had to wait for about 1 hour to get the shuttle ( it was told in the site that they have shuttle service every 30 mins). Then again another day, in a morning, when I wanted to go to airport, I couldn't go on time since the shuttle was full. ( they were operating just a 8 seater van, where as other hotels were having exclusive buses and big vans ) - Shuttle service was bad. - Receptionists were not very helpful and caring - Extra price charged while checkout
Price, location, staff was friendly and engaging.
Room was clean Service was poor. They would not take a new guest in until exactly 2 pm when they had limited rooms clean even then due likely to slow or poor cleaning service staff. When checking out, the front desk assigned one person to all check outs (who was a good employee) though others on the front desk appeared to be doing nothing or certainly nothing as important than serving guests.
Room was good, staff and facilies were fine for short stay requirements of an airpor hotel.
Neat Room, Toiletteries, Comfortable, Airport shuttle facility Staff could be more polite and helpful, Basic amenities like TV and internet should be part of the room rent and not charged extra.
I booked 7 rooms this week and from all persons I learned that this hotel is very noisy, two guests did change rooms, one of them was on top floor and he wrote me that this was a good room. Most of the guests will not return to this hotel.
Clean, new and good value its not close to the airport, 10 - 15 minutes by shuttle bus
There is nothing special about this hotel, it´s one of those faceless places to stay. Stuff! At the front dest, 3 out of 4 receptionist seemed my arrival bothered them, because they had to stand up and do their job. They didnt have my reservation in their system, luckily free room was available. Without a word one made reservation and asked for my card. I didnt get usual: checkout time, parking fee, room service, breakfast served from till,...etc. Lack of communication skills described it pretty enought. Shortly after check in, I found out, I was charged extra 70 euros on top of what I was supposed to pay for no reason, at least I was not explained till this day.
Location to airport Limited menu, Breakfast food not very good
Spacious rooms, good breakfast, good location, free parking The hotel has newly opened. They were finishing decoration all those days I stayed there.
quick and good 24h check-in service
I liked how clean and new it was. Could not get it warm enough in the room. It seems that the temperature gage only goes to a certain point. Being a new facility you probably still have some bugs to work out. I was called by misstake at 10PM and it woke me up. I had ordered a wake up call at 6:30AM but newer got a call.
Efficient check-in, free shuttle bus and peaceful location not far from Amsterdam center. We can't think of anything not to like.
It was quiet and convenient.
convenient to airport - lovely dining room and delicious food. it was a little further from the airport than we thought and we were very isolated.
The food in the restaurant, the wonderful and welcoming open fire and the very high standard of interior design which was very stylish. We have stayed at this hotel over 20 times both on business and pleasure and love it. Despite this however the Manager was unable to offer any form of refund when we explained our Son and his friends would not be joining us for his 18th Birthday weekend as Birmingham Airport had been closed and all flights cancelled. a little understanding would have softened the blow as we were all devastated, especially as his Grandmother, to whom he was very close had died 4 weeks earlier and we were all really looking forward to a wonderful break.This lack of flexibility is my only critisism of what is otherwise an excellent hotel.
Free shuttle to the airport. The rug was stained and one of the upholstered chair was soiled. Also, no coffee pot or supplies in the room.
The Quad rooms are really huge and very comfortable. More than sufficient for our family of 2A and 3 C. The free bus shuttle between the hotel and airport is very convenient and runs on time. Reception staff were very helpful. They let me use their PC and allowed me to take a few pages printout. Rooms had no kettle. The walk from reception to the rooms using two separate lifts was a bit tiresome. No help from the hotel for this.
I was impressed by the level of service from the personnel. I had forgotten my BB in the hotel , so I called in five minutes they called me back to say that they had found it.
Late dinner, early breakfast, airport shuttel Airplane nois in the morning
Due to shuttle from Airport the queue for check in was bad - 10 mins
quality of your dining facilities and quality iof the food
Comfort and value
the receptionist greeted us as if she had been a friend waiting for us to arrive. that was nice. the resturant was right there. the shuttle dropped us off a block from the hotel and we had to ask how to get there.
Very close to Shiphol, yet quiet. Promised internet connection was not available. Major problem, given need to check in and print boarding passes for next day's flight.
Great free shuttle bus service to and from the nearby Novotel (to the airport/train station). Clean and comfortable. The steep stair case. Old, small TV, no wireless as promised.
no lift, no selection of eating places nearby
design, comfort, friendly staff, nice restaurant, price, close vicinity to airport the breakfast buffet. I like a cup of coffee and a slice of whole grain bread early in the morning. The buffet is a bit pricey for what it offers besides.
Friendly and helpful recption staff. Prompt checking in time. There were no coffee or tea making facilities in the room. I requested for a quiet room but the room was near the road and noise from passing traffic disturbed my rest. The room was quite warm and opening a window meant more noise from outside, and no fan or air conditioning.
The Hotel is pretty and clean. The staff was kind with us; they even talk italian. Far from the center. Anyway there is a free shuttle to airport every 20 min and the airport is well connected with the center of Amsterdam.
Close to airport. Restaurant had very limited menu. Service was not memorable.
This small friendly, clean hotel with a nice restaurant in a typical Dutch village close to airport serves me well every time I have a layover in Amsterdam. Shuttle goes to Dorint Hotel, a five minute walk from De Herbergh Bread selection for breakfast is poor - none of the hearty Dutch Roggebrot on the buffet. Stairs are steep but usually staff helps carrying up my bags. A bit pricey.
Cleanliness and gfood hospitality of staff Lack of internet access
Easy location and very friendly staff Walking to the bus and the bus being very late Hotel room very noisy early in the evening due to kitchen staff in the back
staff very good all was good
Location, comfortable bed, excellent value for money Room door not sound proof -> could hear noise in the hallway at times
The front desk staff was exceptionally helpful in making suggestions for activities and dining as well as in assisting with the arrangements. The hotel was also immaculate, and housekeeping was well-supervised in ensuring that the rooms were properly serviced and stocked. Complementary fruit and free wireless access and printing were much appreciated amenities. The breakfast was not included and was excessively priced.
Comfort and quietness in the centre of Haarlem.
right downtown close to all shopping and restaurants quite noisy at night, and no parking nearby
right downtown haarlem no resturant. no way to unload your car. very difficult to find
comfort of the beds, but besides the good beds, it was a very regular hotel room (the term deluxe twin room gives you another idea) smoking hotel staff outside the hotel (for the entrance)
Great location. Friendly, helpful staff Very warm on top floor due to stained glass dome. Room was difficult to completely cool off. Pillows somewhat too thick.
Quiet room at the back, comfortable beds. Slight, somewhat musty smell in the room and corridor during our stay.
Spacious room; helpful staff who would go out of their way to do things; central position A glass door to the bathroom was weird; room a bit chilly at night
excellent location - on edge of groat market. quality of rooms excellent difficulty in finding without a map and no private parking - although there is a public car park next door.
Was able to check in at 11.00 am, asked for an extension cord which was in my room on my return from shopping. Beautifull stained glass ceiling on the top floor. Umbrella's at the exit in case of rain. Loved it!
Shuttle service was well organized and worked well Dining here is very expensive and service for dinner was 'if you must I will'
Buffet breakfast included. Evening dinner selection is limited but still ok. Rooms very comfortable and clean. Shuttle bus to airport is quick, approx 10 mins to airport Limited dinner menu. Shower water pressure not good. Shuttle bus runs every 30 minutes so check timing to make sure you make it to the airport on time. Shuttle bus pick up is separate from other hotels. Pick up at STA office near Starbucks arrival 4 section. Not a criticism but not obvious location.
My room was cleaned at 5pm instead of in the morning
Beds we SO comfortable! Hotel food and drinks were quite expensive.
room size too long to get to central amsterdam. always shuttle and then train from airport to central. need train near hotel. also shuttle shuts off after 12 so I had to pay cab fare twice. also breakfast is super expensive.
Wonderful facility. Expensive food.
Clean and spacious Things felt a little cheaply made.
The shuttle service when it was on schedule and could transport everyone desiring a ride to/from hotel to airport terminals and the few staff that were on duty ...usually weekdays Spotty shuttle service on Weekends due to mismanaging the requirement to transport many guests. I waited 90 minutes for the shuttle that transports folks every 30 minutes and after the third missed shuttle because there were more folks than seats, I spent 30$ on a taxi to "shuttle" me a few miles to the airport hotel....all this after calling them and they said they'd provide a ride - never happened so that's how I waited 90 minutes versus half that time before taking a taxi ....seemed understaffed
Wonderful airport hotel. Close to airport, with frequent shuttles to and from the airport. Very convenient for the night before we left!
Ease of travelling to airport, friendly staff, Professional staff, clean rooms! Wish the breakfast buffet wasn't so pricey
great value for money
I left my purse in the restaurant during breakfast. My husband ran back to get it 2 hours later, the waiter remembered him and had my purse safe and sound with everything in it. He was very nice!!!
good place to stay the location is not so optimal if you need to travel without a car
Quick check in and check out; quiet and quite central to inner city; good parking facilities
All the facilities good breakfast with chefs to cook on order.
Parking is no problem due to the parking places below the hotel but it is very expensive (35 euros per week) if you only stay for 2 days. I fail to see why a hotel can not get a price reduction if they really try.
Proffessionalism and courtesy of Carlton Square Hotel Staff Very comfortable and clean bed
Proximity to bus stops. Location with respect to the Centrum. Nighttime food is hard to find.
Staff were friendly and helpful. The room (a superior) was a good size and very comfortable.
Location and complimentary mini bar. Front desk staff were very friendly and offered good advice on the local area. breakfast was expensive (19.50 Euro per person) for an average meal.
Comfortable room, friendly staff
The hotel was clean, the bed was fantastic and I liked the fact that UK plugs and TV channels were available in the room. It was well-placed for Haarlem station and the buffet breakfast was very enjoyable, offering a good selection of continental foods. We were excited to learn that there was a jacuzzi in the room but unfortunately this did not work. Also, I was disappointed that there was no iron and ironing board in the room.
Staff is very couretous and efficient. Make you feel very welcome.
how convient it is. the maid service was poor. they did not remove the plates, or tray from room service. They are also too anxious to get in.
I loved not having to leave the airport but did feel that the room was overpriced.
We was staying in the family room, it coat a lot, but you get comfort. It was two rooms inside one, we have separate toilet and bath. We didn't take breakfast because we didn't have time, but it is really expensive. We use sauna it was nice after long trip.
Walking distance to Schiphol airport For lack of time, I decided to choose a Sheraton. Exceptionally so, because I've had quite bad experiences with that chain. This hotel, however, was OK as far as I can tell.
Rooms a little small for the price, compared to other rooms I have used (worldwide). However, easy access to the airport, for me as in transit over the night, brought some value to the price. Also, several of the TV channels were not operative. Too bad for a hotel in thic class.
location was great. staff was very friendly and helpful. They went out of their way to make things most comfortable for my stay.
easy to access from the airport and center of the city, reasonable room charge. no free space in refrigerator
it is convenient to ariport and train station, nice & clean and staff are friendly & helpful.
Overall a fair price-quality ratio. Internet wifi connection available for free. Some noise from the road in front of the hotel. Dim light in the bathroom
Very comfortable small town hotel. Quite far from AMS airport for a short stay. There was nothing closer on the date I needed a room.
- breakfast buffet was good - The room was not very clean, stains and hair on the bed stuff and it was pretty loud because of the street next by
Quiet. Well kept room. Staff were good people. Nothing
I found almost everything about the hotel to be satisfactory: great buffet breakfast; the lady said she would cook whatever we wanted if we wished for an evening meal. One of the sliding doors (windows) in one of the 2 rooms we rented did not lock, and nothing was done about it, which did not help make the guests feel secure. The hotel seemed to be run completely by one person at a time, except at breakfast when there were two! There was very little at breakfast for those with a wheat and dairy intolerance, but plenty for children.
Good breakfast, nice and helpfull staff! no remote for TV
A good value and quite comfortable hotel in a pleasant area, with reasonable facilities for the price and with welcoming, friendly staff. Local moped traffic on the cycleway which runs right past the hotel can be intrusive for those in rooms to the front, though anyone used to traffic noise probably would not notice it too much.
Close to Haarlem,parking, big room,perfect shower,even bathrobe and slippers were in the room.Breakfast was made in comfortable time for us-omlette with bacon, was also big choice of other things to eat. Late check out at 1 pm on Sunday!! Would stay there again. Room was just next to washing mashine room, depite I requested quite room. But we were so tired after going out..so sleeping good anyway.
personal touches like dressing gowns and toothpaste and wine food. it was cheap supermarket and frozen. also the lights in the room didi not work and the blinds fell off when we tried to open them. poorly maintained
room has lots of extra´s, like toothbrush, etc When you are late at breakfast, supplies did run out and there was no re-fill. Bread was old, still in plastic bag from supermarket. They charged 5 euro for the wine that should be included in the promotion price package.
Very convient for getting to the airport, regular shuttle ran between the hotel and airport all day long. Room very modern, spacious and quite after staying in the old part of Amsterdam for a week. Nice restaurant, had a good dinner but breakfast was a 15E buffet, no other choice, expensive but good.
The shuttle service from the airport was free and efficient. Staff were friendlly and responsive. Room was clean and comfortable without any excessive noise. There was a nice restaurant and bar. Only that our room originally didn't have a door to the bathroom, they did change us to a room with a door after we asked. At first we thought maybe this was normal in Amsterdam but it seemed a bit primitive to have no way of containing the various sights and smells. it was rather strange to be given this type of facility without any warning.
Front desk staff very helpful. Extended my stay twice and never a problem to keep the same room. A short walk into the town adjacent. Rooms were in good shape. It was very convenient as I was taking some courses at Schipol. Shuttle service. The bus was packed when it finally arrived after I waited 52 minutes at the airport. There was a crowd awaiting to get on. I did manage to get on but not everyone who wanted to was able, This shuttle serves the Ibis budget, the Ibis and the Dorint hotels So you get 1 and 2 star shuttle service to a 4 star hotel. The bus did go directly to the Dorint, but I was the only one to get off there. A 4 star hotel needs to offer 4 star service throughout all its services.
convenient because nearby airport
I asked to change my room and was immediately accommodated.The new room was quite nice. Clean bed and facilities. The first room I was assigned smelled strongly of smoke. I asked for a change. See above. The hotel's common areas are badly in need of upgrade. Too many stains on carpets etc. Also, in my room, the upholstery on the desk chair was torn. These are the reasons for not wanting to recommend the hotel to others. It was fine for the one night, but I would try somewhere else for any longer time.
Booked room for $75 after missing flight. Shuttle was provided at the airport. Was very clean and nice for the price. Staff was friendly except for shuttle driver. Nice looking pool, sauna and steam room. Restaurant staff was nice. Shuttle driver was rude on the way to the hotel. Restaurant was expensive $15 for hamburger. Had to wait till exactly 2 pm to check in they wouldn't check us in 10 minutes early.
Hotel staff were very welcoming. Room was very clean, bed very comfortable. Large room, plenty of storage. Breakfast room was very nice with a good selection. Shuttle bus very prompt and driver very helpful with luggage. I was staying overnight at Schiphol between flights. Hotel is a little far from the airport, especially if you are arriving late in the evening. No ramp up to the door at reception. Had to carry heavy suitcase up several stairs.
Breakfasts are wonderful, good range of dishes for the morning start. Very warm attitude of personal. Absednce of the smoking facilities.
The hotel is an excellent value for the price. The room my wife and I had was clean and quiet. We thought the restaurant was overpriced but the location is within walking distance of a wonderful small town where the people were very friendly and an Italian restaurant and grocery store very close. The bus to the airport was on time but sometimes crowded. Overall we would stay there anytime we are at Amsterdam airport.
The hotel was very clean and the room was amazing, worth the money! The staff is very rude and unprofessional. It is so bad that despite the hotel being clean and well kept it isn't worth the stay.
I stayed at the Dorint hotel on the 21 of this month(may 2015) anf it has been by far the worst experience i have ever had! I have stayed there before and i had no complains overall, but this time, there was a person in the recception that treated me really badly with no reason, i was staring at him thinking how come this person works here? I wrote down his name(Victor Brokke) and i wanted to talk with the manager but i had no time because i had an early flight and i was kind of late, too diferent than the morning recepcionist that was so nice and professional, when she asked me how was my experience i told hee about the missunderstanding that happent that night and she said she would take care of it. Really, they lost a customer, i travel to the netherlands at least 3 time a year and i love staying in hotels close to Schiphol because of the facilities such as close to amsterdam and also shuttles to the airport. What they dont realized i think is there is over 50 hotels in that area, and the Dorint isnt going to be one that me, relatives or friends are going to stay in.
EUR 12,50 parking fee I didn't like the hotel at all. There are much better alternatives around Schiphol. The hotel is generally old and mainly used for stop-overs between long-haul flights and by airlines' crews. Nothing spectacular.
Beer Garden, nice colleagues.
Excellent value for the money paid
Private rooms, helpful staff, location
Helpful, friendly staff. The view out the back from our 2nd story room. The use of the computer and help with euro phone card we bought there but needed help to use. May be language barrier but I didn't know if I could stay with my husband until we got there; however, I had to change the reservations due to the volcano and the question could have been overlooked in the email. Bring back the chocolate milk!
Clean, affordable, found it easy via bus, nice staff. If you need to stay in Haarlem, it's highly recommended! I liked the hotel a lot. If someone wants to go to Amsterdam a lot, hotel may be a bit far (and train ticket is quite expensive if you want to go a few times)
good breakfast, clean room a bit far from the center
Security was good, and the staffs were friendly and helpful. the location was sort of too far from Haarlem city centre and the bus stop from the Train Station was hard to find, that even locals are not sure about its whereabouts(the bus stop at the station).
Very clean, friendly staff, bus stops right in front of hostel Location long walk to city center, grocery stores, beach, national park, etc