Lijnden Hotels

Room was clean Service was poor. They would not take a new guest in until exactly 2 pm when they had limited rooms clean even then due likely to slow or poor cleaning service staff. When checking out, the front desk assigned one person to all check outs (who was a good employee) though others on the front desk appeared to be doing nothing or certainly nothing as important than serving guests.

Location to airport Limited menu, Breakfast food not very good

I booked 7 rooms this week and from all persons I learned that this hotel is very noisy, two guests did change rooms, one of them was on top floor and he wrote me that this was a good room. Most of the guests will not return to this hotel.

There is nothing special about this hotel, it´s one of those faceless places to stay. Stuff! At the front dest, 3 out of 4 receptionist seemed my arrival bothered them, because they had to stand up and do their job. They didnt have my reservation in their system, luckily free room was available. Without a word one made reservation and asked for my card. I didnt get usual: checkout time, parking fee, room service, breakfast served from till,...etc. Lack of communication skills described it pretty enought. Shortly after check in, I found out, I was charged extra 70 euros on top of what I was supposed to pay for no reason, at least I was not explained till this day.

quick and good 24h check-in service

Neat Room, Toiletteries, Comfortable, Airport shuttle facility Staff could be more polite and helpful, Basic amenities like TV and internet should be part of the room rent and not charged extra.

Spacious rooms, good breakfast, good location, free parking The hotel has newly opened. They were finishing decoration all those days I stayed there.

Location is ok. About 10 min from airport, and short walk to bus station to go into town. Thin walls and very noisy all night. No air conditioning, was sweating all night. No mini fridge.

I like simple modern decor, however this was a bit to basic, Th staff was courteous and check-in was fast. The hotel was only 10 minutes away by free shuttle bus from the airport, and we did not need to wait longer then 5-10 minutes each way for the shuttle. We paid over $200 for a triple room, however, what we received was a "converted" double room. They removed the narrow desk at the window and the bedside table, and instead squeezed in an extra bed. The double room was already very small and basic, but with this change it was really uncomfortable. The two single beds that were pushed together to make a "double" (with an uncomfortable crack in between) was only separated by about a 15 cm gap from the single bed, not allowing to fit two legs side by side, therefore you had to shuffle in sideways to get to the bed. The only electric outlets were above this third bed, so since there were no desks or tables, the overnight charging of the ipads and phones could only happen on the bed, making it very uncomfortable to sleep next to it. In addition, the bathroom light could only be turned on with the entrance light, therefore if someone wants to go out to the bathroom, has to disturb everyone in the room with the light. A dim nightlight in the bathroom would be a welcome change. In addition, the restaurant at the 4th floor had a poor decor and mediocre food, and at 60 Euros for two main courses and a desert and water I think it is really overpriced. My lamb was likely over its teenage years, and my boys did not care for the hamburger meat either, although they usually love it.

I had allergy problems in this hotel and I could hardly breathe. There was also a mouldy mell in the air, I assume that was my problem.

The Quad rooms are really huge and very comfortable. More than sufficient for our family of 2A and 3 C. The free bus shuttle between the hotel and airport is very convenient and runs on time. Reception staff were very helpful. They let me use their PC and allowed me to take a few pages printout. Rooms had no kettle. The walk from reception to the rooms using two separate lifts was a bit tiresome. No help from the hotel for this.

quality of your dining facilities and quality iof the food

Free shuttle to the airport. The rug was stained and one of the upholstered chair was soiled. Also, no coffee pot or supplies in the room.

how convient it is. the maid service was poor. they did not remove the plates, or tray from room service. They are also too anxious to get in.

easy to access from the airport and center of the city, reasonable room charge. no free space in refrigerator

It was a place to sleep... It wasn't clean, the grounds were horrible (weeds, tall grass), it wasn't in a very good area.

The staff were always delightful and couldn't have been more helpful and friendly especially at the front desk. I like a kettle and the ability to make tea in my room but I appreciate. This is not a European custom!

Location easy to find, vast parking, vast room, WiFi, good restaurant, bus connection to Haarlem downtown (10 mn). Room a little noisy (corridor), distance hotel entrance to room.

The hotel is in a great location and overall a nice hotel - this was our 3rd stay. The room was okay - a little expensive for what we got. Also, on my reservation form it said there was a hair dryer in the room (so I did not bring mine) and there was not. No extra pillows or blankets for the chilly night. It boasted a great balcony w/view and all we saw was construction back there. Could not find a remote control for the television, had to keep getting up to change channel/volume.

Roomy and relaxed I was unable to get any food whatsoever fate arriving back at 11.15pm one evening. The hotel must be ablt to cater for residents at least up to 12 midnight

The hotel was very clean and the room was amazing, worth the money! The staff is very rude and unprofessional. It is so bad that despite the hotel being clean and well kept it isn't worth the stay.

staff were kind I had to change hotels because their wifi was so bad. Stayed at the Park Plaza, much better offer