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The architecture was amazing. A combination of old (built around the town wall) and modern. The old stone work, including visible pieces of the granite mountain that is unmoved by man, made it interesting and rustic. Modern conveniences, like elevators There was nothing that I did not like. The only things preventing it from top scores was that the room was a little small, had a table that was too short to use easily as a desk, and the staff spoke very little English. That said, the staff was friendly
Everything. This has got to be the deal of the decade.
This hotel provides us with a superbe overnight stay on our journey to the Algarve. We have used it many times and enjoy it even when it rains!
It was a very short stay, but very pleasant and comfortable
Very pleased generally not the best location as a holiday base
It was very comfortable and very good value. No
the staff wre very friendly and helpful,the room very good,breakfast buffet was excellent only complaint is the difficulty in ffinding it
Good sized room & nice pool
noise in the room all night , we ear water in tubes!!!
The ease of access by car. It was let down by the quality of the meat used in the restaurant and some of the restaurant staff.
Nice room; very good facilities;
The surroundings and the premises. The food in the restaurant. We thought the hotel doesn't justify the price.
A very relaxing stay with an excelent restaurant
Nice location with beautiful views. Staff is very friendly Swimming pool area is small and not very attractive. Food in the restaurant is too expensive for the price. General atmosphere is probably better for older than for younger couples
Very nice hotel close to the Estrela mountains. Former monastery which makes the hotel very interesting. Very good dinner restaurant. Not walking distance for children in to Belmonte.
Wonderful mountain view, the quietness, the staff is very efficient and nice, the hotel decor is perfect. We loved everything! Regarding breakfast a little more choice would be nice.
very lovely, comfortable, with several quite dramatic, romantic, and architecturally unusual common areas. the restaurant is very inventive and creative, good food. The rooms are quite nice, very modern. it is a bit of a distance from the main down - only a five or ten minute drive, but not accessible without a car if you just want a bit of the town flavor and to get away from the other tourists at the hotel.
Everything has been all right. The people at the Reception have been very helpful and friendly. Wonderful historical premises and location. Accurate cleanliness. High class Special Dinner the first evening on 27th February. The Restaurant's Dinner the second evening. The cuisine has been slightly dull.
The food was excellent. The staff was very helpful. The Pousada is very nice
I loved the decor of the place, and the rooms , poolside, and the restaurant was also good! The downside was not much to see in Belmonte itself.I liked the idea of monks for each room too, very cute and original!
historical features with nice furnishings public areas and restauarant. Fantastic views. Pillows in rooms very hard. We booked a romantic package which showed a double fourposter bed on the website. We got a room with twin beds. Not very romantic but still very nice room.
Beautiful location, serenity of the place, food, comfortable bed, services, kind & helpful hotel staff.
Absolutely amazing!!! Great rooms, wonderful staff, excellent food, nice pool, sauna, relaxing area. No complaints at all. Its a remote location with fresh air and nature surroundings. Good for walks/hiking and especially good for relaxing. Highly recommended!
Quality of hotel and service
The friendliness and professionalism of employees is the best in the house. Excellent design and comfort. Flawless. Dificult access to people with limited mobility.
Clean comfortable room with view, secure parking, well located for break in my journey from Santander to the Algarve
The secure underground garage. Adequate facilities for an overnight stop on the way from the Algarve to Santander.
scenic view a little out of the way of the main centre of the town
it is brand new and modern hotel, easy to find, the food was excellent and 20% discount on the evening meal. no
room, panoramic view from restaurant food was not bad but almost cold
The location is convenient if you want to explore the little villages around. The buffet dinner was excelent and also breakfast was very good, with a big variety of food,
Bonne étape entre Portugal et France ! Personnel agréable, chambre propre et confortable ! Très bon rapport qualité prix ! Restaurant a éviter !
Staff were very helpful. View was amazing. Location was great. Restaurant was also great, nice staff.
Friendly reception, hospitality, beautiful environment, excellent restaurant and breakfast, very beautiful swimming pool
Friendly,family run facility, good location close to beautiful hiking in the Serra do Estrella, great dinners and breakfasts in on-site restaurant with lovely view of town/mountains. Convenient to have internet access on-site. Hosts were very helpful with info about local hiking trails and places of interest. Lovely swimming pool!
Wonderful location, food was gorgeous in this family run hotel. Staff were very hospitable. Good value for money. Bed was firm.
Comfortable, clean, good value. The hotel restaurant was also very good.
It was a most pleasant - but all too short - stay. The staff were frienndly & welcoming. The room was immaculately clean and the food was truly excellent and overall, real value for money. Wi-Fi connection was a bit sketchy
Situated across from the town and in the foothills of beautiful mountains. Peaceful and quiet. Very friendly staff and excellent food. All at a very reasonable price. On site parking and free. No safe in the room, bathrooms need updating
Staff was very friendly and helpful. Restaurant was fabulous. Beautiful area.
The hotel is situated in the beautiful valley. The room was spacious and comfortable. The staff was friendly and helpful. Good place to spend a night if you travel across Portugal. I saw big ants in the flakes when had my breakfast.
A very pleasant hotel near the centre of Manteigas. Close enough to walk, far enough fro tranquility.The atmosphere is real Swiss but befits the surrounding mountains.Nice rooms with balconies with a great view over the West side of the valley. Bathrooms are not too spacy and hotel staff could be more forthcoming and less stiff.
Friendly & helpfull staff
Location of hotel allowed easy access to Estrela mountains. Staff were as helpful as possible and nothing was too much trouble. Very accomodating.
Clean and comfortable rooms, great location, very nice stuff! There's no fault to be find!
location comfortable staff friendly reasonably priced en suites a bit dated,maybe fixtures and fittings showing their age breakfast very limited
Large, comfortable, pleasant room with balcony. Good location and decent breakfast. Chain hotel so rather impersonal. It took ten minutes to get my key from the rececptionist on one occasion as she was on the phone.
The swimming pool was excellent. All facilities (food and room) were of high standard. The location (in relation to centre of Belsol) was some distance and would been difficult without a car.
Beautiful setting with views over the valley. Exellent friendly service. Easy access on/off motorway for our one night stop en route Santander/Algarve
Peaceful location, comfortable bed, excellent buffet breakfast
hotel staff entertainment
Friendliness of staff, value for money of food
The greeting at the hotel after a long drive was warm and friendly. The reception staff were very helpful, the room comfortable and dinner was excellent.
Small friendly hotel in a quiet scenic location but convenient for main roads
Is a great hotel!
Buen hotel, muy limpio y cuidadado, personal muy amable. Buenas vistas de las habitaciones que da a la carretera. Estancia agradable. Buen desayuno. Nice hotel, very clean and well kept, nice staff and good breakfast. Good views from the front rooms. There is nothing negative to say.
It was a very convenient stop over for us en route from Santander to the Algarve and close to the motorway. It provided everything that we needed at a realistic price. I asked when booking if there was suitable parking for our car in which our dogs were to sleep. We did not receive a reply to this query, although in fact parking was fine and we were offered a garage. It would have given me peace of mind to have had a reply.
Friendly staff, okay breakfast, good, clean rooms, hotel restaurant was not bad- decent Portuguese food for Portuguese prices. We had booked a triple room but were given a double room (so my wife and I could sleep together) with two extra beds for our children (6&7). With the extra beds folded out, the room was rather cramped, but we did not mind.
The Hotel Mira Serra is comfortable, the rooms with great balcony to a nice lanscape and to a very nice and great garden and the hotel is located in the centrum of the modern city services. it is all O.K.
The management and all of the staff provided a high level of service throughout my stay.The Hotel was maintained to and excellent standard and the meals were indvidually prepared and were supurb.I will be recomending Hotel Mira Serra to my friends.
Convenient for motorway, attentive staff, value for money Booking.com website gave me wrong exit from motorway. Hotel in need of refurb, or could become "period" furnishings in a few more years
a nice hotel with a good resturant
Staff,location - ease of touring the area Tired bathroom facilities and furniture -especially the bed.
We loved the views from our 'suite', enjoyed swimming every day from the river beach just across the field, had an excellent breakfast each morning, received very helpful information on what to see and do in the area, were treated as personal friends by the owners, appreciated staying in a historic olive oil and flour mill built of the local schist. Meals locally were good and cheap and the people everywhere so friendly. Quite simply we had a wonderful time! Nothing!
A very warm welcome by the hospitable couple that runs the hotel. Very interested and interesting people. You are treated as a friend rather than as a mere customer.It's a pity our Portuguese is so basic. For the rest : nice, clean rooms and a beautiful location.
No English speaking staff. No daily room cleaning. Just a few tv channels.
After a day riding in the mountains getting lost we arrived late but were greeted with a friendly smiley face. Nothing was open in the town but Joaquim made sure we did not go to bed on an empty stomach! Our suite was beautiful and the building which is a converted mill was stunning. It was the most memorable place during the whole of our hotel.
The house is spectacular and the owners are extremely nice people, the decoration is very tasteful.
The manager was super, offering help with local tourist attractions, wine selections and other advice.....kudos
Hotel well appointed Staff friendly and helpful
good value for money
It was advertised as being near Guarda.......it was definitley not!!!!!!