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The hotel staff and attention to detail is first class. The rooms are of the standard you would expect from a five star hotel. Spa area, swimming pool, again first class. Only downside, drinks a little on the expensive side. Cant fault the hotel or the staff, perfect.
staff involvement The noise of children and lack of education
The people, service, desing, and the place where it is, just fabulous... The food was average. I mean normal menu, the breakfast fantastic... but I told this to the reception and they told me, that they are currently waiting for new chef...
This hotel is in a 100 year old building that can only be described as elegant. The workmanship of the building itself is almost reason enough to stay. The setting, on top of a mountain with a breathtaking view is incredible. The staff, is educated and perceptive to the needs of the guest. The Wine Steward is a bit of con man.
Lovely design combining old and new. Huge rooms, very comfortable bed. Luxurious spa. Excellent breakfast and perfect way of cleaning the room. Some staff far from Kempinski standard, particularly the spa manager. Concierge could not recommend a restaurant in nearby towns immediately. Body lotion + 3 other body products in our room and in the spa, as well as the marmelade at breakfast were past their expiry dates !!!
Spa area is just perfect! The staff attitude is very poor and not on the good level.
Great view of the lake from the spa, friendly service, nice spa Badly smelling corridor to the rooms (probably from the glue when renovated), cold floor in the bathroom (paving), wifi in the room wasn't strong enough, expensive spa treatments and restaurant but it corresponds to 5* hotel
Excellent staff, perfect room, very good food. All was OK>
We loved the lake view from our room and the large comfortable rooms full of every amenity. The breakfast was by far the best I had in Europe during our stay. The walk around the lake is very pleasant. Restaurant was a bit pricey. A couple of the saunas were accessible only if you were without clothing. I'm not fond of public nudity much. The close proximity of the other resorts caught me off guard.
Kempinski High Tatras is a Luxury hotel with a perfect balance between high standards, excellent service and reasonable prices. We have really appreciated the discretion, availability and efficiency of all employees. Gardening with noisy material under our windows at relatively early hours could be avoided.
Everything. The room, the amenities and the spa were outstanding. Nothing.
Clean, comfortable and good breakfast
Breakferst, parking by hotel, bar staff
The receptionists were really nice and helpful, it was a pleasure to talk to them every time. The breakfast was really complete and the waiters really professional. The room was nice. The free access to the wellness center because we stayed 4 nights was a very good surprise. The menu in the restaurant was quite good and not too expensive and the garlic soup was amazing !!! The room was not perfectly clean : dust in the bathroom and hair on the bed sheets. But eh main problem was the fact that we could hear the neighbors and even more the music from the club on Friday night (disappointing for a such hotel).
We coud not say no one bad word about being in the hotel, it was excellent service.Thank them very much.
We enjoyed our stay in general. Everything was fine.
Very comfortable room and very good restaurant
Staff at the reception was very nice and helpful.Comfortable beds. Bathroom was not really clean, could find hair on the floor or mould in the corner. Stains on carpets and bedsheets.Had to change the room 4 times as the bathroom floor was cracked or could not open bathroom door or the room looked too dirty. The service in the hotel cafe was not really professional. I would not stay in the place again.
friendly staff, good restaurant, free enter to wellness location to close the noisy street
Near downtown and ulrtamodern design View blocked by barn
Nice room, new and beautifully decorated in modern style. Excellent bed. Good breakfast. Frienly staff. Easily accessed parking in a closed yard. Stayed one night - wish we could stay longer Was a bit hard to find - the road sign for the last turn is missing .
The hotel is excellent but for business trips and for those who did not find spare rooms in the mountains (if you need skiing). There is absolutely nothing to do in the town. Yes, Josef is a good host.
it was cleaned every morning and home away from home
The rooms really are magnificent, they wipe the floor with many four star hotels we have stayed in. The breakfast was also very good. There was even a bicycle rack at the back of the hotel for us to put our rental bikes in. The lack of air conditioning could be a problem for some people in the middle of summer. We found the temperature in the rooms to be a bit on the high side in late august.
nice desgin, comfortable bed, towels weren't changed even though we put them on the floor
Parking only for visitors. Very communicative receptionist, speaking foreign languages. Clean rooms. Towels, soap, hair dryer in the bathroom ( it is only 2** but deserves at least 3***+)
Close driving distance to Tatralandia, good parking facilities, modern, wireless internet in the whole hotel (I had some trouble connecting from a Linux machine, but it worked fine with Windows, so the problem might have been at my side). Quiet. Overpriced (for Slovakia) buffet breakfasts, lack of basic versions of some foodstuff (e.g., only sweet yoghurt, with no natural yoghurt, only flavoured tea, with no ordinary black or green tea). Verticals covering windows are fancy but not functional.
location, price, the place was beautiful
Probably the best price/value ratio in the region: delicious restaurant at reasonable prices (applies to wine offer as well); relaxing and friendly atmosphere; clean and spacious rooms at hotel level; ideal for families with kids (huge playroom full of toys); comfortable wellness facilities. And during winter they offer own free bus shuttle to the Jasna slopes...
As we drove to the hotel my family felt like coming home. It was quiet, clean, nicely appointed and well done. Staff was helpful and most friendly.
Very nice furniture. Looks everything very good. very friendly staff. Pension with familiar character,very nice atmosphere. Very good food. Nice room. Internet for free Breakfast could be more choise. Wellness not for free (10 EUR per person)
very friendly staff, nice rooms, good cooking, nice nature. nothing
Quiet and peaceful place, very friendly and nice owners and helpfull staff, very good restaurant, good prices, quite good location.
Warm staff and penzion, clean, nice and an excellent breakfast. None
Loved the family atmosphere and excellent food!
Very easy to find, reception staff very helpful speaking good English, room clean and comfortable, restaurant staff also very helpful speaking good English, menu written in English, food very good as was cooked breakfast. Lack of dressing table and mirror for ladies to do make up and hair. Also british tourists seem to expect tea and coffee making facilities in their rooms (Kettle, tea/coffee bags and cups).
personal is very loyalli and sympathy, very peace of mind
Great hospitality, home atmosphere, quiet surroundings yet a bit far from 'civilization', new and clean rooms - fully and pleasantly recommend Penzion Drak!
Very expensive but not so good for such a high price. Breakfast is good. It s too far from main skiing.
Nice chalets, with good comfort. Good restaurant.
Friendly staff, great food and the log cabins with real fires were lovely. There were not many British people there, which is not necessarily a bad thing but the other guests are not really a very friendly bunch of people. This is not the hotels fault, all their staff were lovely.
quite place surround by nature and mountains . close to all the Aqua centers not enough local information
Hotel Steve is an excellent option for staying in Liptovsky Mikulas! You can't beat its location: right in the historic town area, with easy access to ATMs, restaurants, clothing stores, bookstores, cafes, clubs, etc. And the hotel staff is wonderful. Not only are the staff members friendly and helpful, but they also speak English, which is great for me, as my Slovak is not very advanced. The hotel restaurant has a wide selection of dishes--including traditional Slovak cuisine--and the complimentary breakfasts in the dining room each morning are quite delicious. They're not just continental breakfasts either; you can have ham and eggs, cheese, fruit, toasted sandwiches, omelettes, etc. For all of this, the price is more than reasonable. Unfortunately, there is no elevator, so carrying my luggage upstairs was kind of a production.
Very friendly, helpful staff. Decent, clean rooms. Breakfast cooked to order Lack of mount for showerhead made washing pretty challenging, although the bath was big enough for about 4 people! Not much to do in town out of season
Location for us was good, the staff were very helpful and the resturant was really good. close to mountains and caves also walking into the old village square No tea or coffee making facilities and no elevator to take luggage up to rooms
Good location in the city Very small room, strange breakfast style
Excellent location & nice staff Obviously as always the hotel could be better but for value for money it’s excellent
Very friendly staff in a great location. Excellent value for money although rooms are a bit small. A great restaurant attached to the hotel serving good food and wine at very reasonable prices, again with great service.
It is a very nice little hotel in the middle of the town close to erverything (restaurants, shopping, hiking & ski facilities) It might be considerable to improve the staff's language competencies
we enjoyed very much from the hotel!!!! no
Good rooms, free wifi, and very good staff. On breakfast you can choose meal from menu and it'll be cooked especially for you.
nice building in a beautifull place beds were wery poor and broken
Great place for reasonable price.
Clean rooms. Even though check-in is only possible until 10pm, upon calling reception they were happy to wait 30 more minutes we needed to get there, keeping the parking lot open until we arrived. The receptionist inquired about our plans for the next day and talked us into a chairlift 'tour' to Chopok peak. This was a great trip and the view was awesome. Not for the price we paid.
The hotel staff was very friendly and happy to meet us. We really enjoyed hospitality and care during the whole stay at the hotel. Thank you! -
The staff was king. We came at 10:00 instead of 14:00, however they allowed us to accomodate. Our room was near the kitchen, and the noise and the smell from the kitchen was present in the room.
- The size and forniture of the appartment - Staff of hotel does not really speak English, and they were not helpful, all the wellness centre was not available. Extra 10€ for pets.
We found the location of the hotel very practical. The nearby train station is a benefit and not noisy at all. Rooms are modern, with a small kitchen. In-room cable LAN worked fine. We did not use any other of the hotel's facilities. The counter will provide you with enough hiking tips for 10 days. We found the breakfast buffet good value for money and enjoyed the local touch of the food.
It was close to the hiking trails and to the lake. The staff wasn't too helpful. We had two rooms and one of them was very cold. They offered firewood for 5 Euros instead of a different room although the hotel was nearly empty. (But finally - when we asked it - they gave us a new room, which was ok.)
The room, the fact that it had a dressing room for storing your luggage, the kitchen and the ambiance in the room; the personnel from the front desk -breakfast - when some dish was finished, they would not bring some more; one morning there was only very old bread, the juice was dilluted with water most of the days; if you needed a spoon you couldn't find any. One day there was no milk and there was this guy who asked for milk, and they filled his glass but still did not bring any in the bowl. Also, the staff was sometimes eating from the food for the guests...
The very spacious apartment was well furnished and lit. We did not use the kitchen there; however, it should be noted that there is no dishwasher should you be inclined to stay here for a long period of time. The "wireless internet" does not exist. Only wired in the room - but free. One port only. So, my husband and I had to do tandem internet work. The hotel provides you with the very long wire that reaches to anywhere in the apt.
The hotel staff did not speek english
Very good apartments, including two rooms and kitchen. Good location. Breakfast was almost absent. Hotel's restaurant is owful, so you should take care of your meals yourself. Room cleaning was not good.
Very nice apartment hotel with well equipped big rooms for affordable price. Excellent location for Tatra hiking. Very convenient parking.Good value for money.