Dear Lisbon - Bordalo Palace Chiado

The hotel offers a delicious and varied breakfast, including fresh pastries, bacon, eggs, and coffee to order. Guests have praised the breakfast as being at the highest level and beautifully prepared.

The hotel provides extra-long and comfortable beds, with guests describing the large king-size bed as amazing and the bed linen as exquisite. The staff has been praised for providing comfortable pillows and ensuring a good night's sleep.

The hotel offers parking and transport services, including an airport shuttle and additional shuttle service for a surcharge. Guests have found the location to be convenient for exploring the city and accessing local cafes and restaurants.

Guests have consistently praised the hotel's cleanliness, with rooms being described as spacious, clean, and in style. The hotel provides laundry facilities and laundry service, ensuring a comfortable and well-maintained environment.

The high season for the hotel is in July, offering an excellent opportunity to experience the exquisite atmosphere of the historical mansion and the rich breakfast. However, the hotel is also a perfect place to stay in the low season, particularly in February, for those seeking a quieter experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions such as Santa Justa Lift and Igreja de São Roque comes highly recommended.

If you prefer fewer crowds, consider visiting in February, which is the low season. This can provide a more relaxed experience and potentially lower rates.

The hotel offers a concierge service, which guests found to be very helpful. Use this service to get recommendations for restaurants, attractions, and assistance with bookings.

Some guests noted that noise from outside and a loud water pump in the bathroom could be disruptive. Consider bringing earplugs if you are a light sleeper.

Guests appreciated the availability of tea and coffee making facilities, fresh water daily, and cookies upon arrival. Ensure your room includes these amenities for added comfort.

The hotel's central location in Chiado provides easy access to various attractions, including the Santa Justa Lift, Igreja de São Roque, and Praça de D. Pedro IV. Take advantage of the proximity to explore these landmarks.

One guest reported a security breach in the booking system, so it's advisable to verify the security measures in place when making reservations.

Some guests experienced discomfort due to malfunctioning air conditioning set up for heating only. It's recommended to inquire about room temperature control options before your stay.

The hotel has increased accessibility and is non-smoking. However, guests noted that an elevator could be useful for those with mobility difficulties, so consider this if it's relevant to your needs.

Many guests praised the warm hospitality of the staff, particularly mentioning individuals like Catarina, Daniel, and Mariana. Embrace the friendly and helpful atmosphere during your stay.