Guest reviews
Overall Rating
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7.6
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7.1
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6.9
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6.7
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6.6
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6.4
Recent reviews
- All reviews
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- Neutral
- Negative
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8.5review from
i was pleased with my service here. Everything was right at my fingertips; I couldn't have asked for anything better. Yet, I think the staff interactions could have been a bit more professional and there was way too much chlorine in the pool area. Overall though, it was a nice hotel.
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3.6review from
The bed and the customer service. A dining club and sofa in every room is advertised. The dining club in was closed and we didn't have a sofa. There was water damage and mold in the bathroom. The mini bar faucet did not work. The windows didn't close all the way, and the a/c unit sounded like a jet engine every time it came on. It was so loud it woke us up every time. The smoking room had no ashtrays and none could be found by the receptionist. The WiFi would not work.. Think that's about all...
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8.0review from
Liked the front desk staff, morning and evening did not like that during the recent ice storm, NONE of the housekeeping staff showed of for two days during our week stay. Contingencies should have been made to eliminate this issue.
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8.5review from
i was pleased with my service here. Everything was right at my fingertips; I couldn't have asked for anything better. Yet, I think the staff interactions could have been a bit more professional and there was way too much chlorine in the pool area. Overall though, it was a nice hotel.
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8.0review from
Liked the front desk staff, morning and evening did not like that during the recent ice storm, NONE of the housekeeping staff showed of for two days during our week stay. Contingencies should have been made to eliminate this issue.
