Cons: Had to pay more because they didn't have an economy car as reserved online.
Mar 20 2017
Pros: Very easy process
Cons: I dropped the car off at the body shop that fixed my car and a young lady from the place I rented the car told me that I would have to go back and get it because they were not authorized with them. I thought about it and call back and spoke with someone else and she said oh no problem one of our other offices will pick it up for up. Thank you and have a great day. Had I listen to the first associate I would have had to drive 40 minutes from my job for nothing.
Cons: Location only had one car, was not the car I reserved, customer service at location was terrible, employees were on cellphones, lack professional skills.
Dec 31 2016
They need more employees
Cons: I rented the car to be picked up at noon but could not get a car until 1pm. I along with others waited for a very long time. There was only person working. It was such an inconvenience because I did not expect to be waiting for an hour to pick up a car. If I am told I will receive a car at a certain time, I would like to receive it at that time.