Pros (+) Not much unfortunately
Cons (-) Cleanliness. Hair and soap scums in the bathroom. Comforter had multiple red marks.
2 stars
Best Western Liverpool-Syracuse Inn & Suites
136 Transistor Parkway, Liverpool, NY 13088-6015, United States
Liverpool, NY
See location+1 315 701 4400Photos of Best Western Liverpool-Syracuse Inn & Suites
Overview
Located in Syracuse, Best Western Plus Liverpool Syracuse Inn & Suites is an easy drive from Onondaga Lake and Syracuse University. It also provides a Jacuzzi and a heated pool.
The hotel has 61 rooms and has been recently refurbished. Those staying at the property have access to express check-in/check-out, around the clock reception and a meeting room.
Rooms at Best Western Plus Liverpool Syracuse Inn & Suites are contemporary and provide a microwave and a refrigerator.
The hotel is a 10-minute drive from Syracuse Hancock International Airport, and sightseers can easily reach Clinton Square by car.
Latest deals for Best Western Liverpool-Syracuse Inn & Suites
Amenities at Best Western Liverpool-Syracuse Inn & Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Business center
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Parking
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Internet
- Fan
- Air-conditioned
- Free toiletries
- Heating
- Adapter
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Refrigerator
- Coffee machine
- Microwave
Pool and spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Parking and transportation
- Parking
Bathroom
- Hairdryer
Things to do
- Bicycle rental
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Liverpool-Syracuse Inn & Suites
6.7
Okay
908 verified ratings
Wonderful
330
Very good
112
Good
107
Okay
58
Fair
85
Mediocre
49
Poor
167
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and convenient location, highlighting the friendly staff and comfortable beds. However, many expressed dissatisfaction with noise levels from other guests, understaffing, and inadequate amenities, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
6.9 out of 10
553 reviews
6.6 out of 10
194 reviews
8 out of 10
5 reviews
9.7 out of 10
1 review
8.6 out of 10
5 reviews
All reviews
Pros (+) Everything the staff is amazing. I felt like I was home
Cons (-) I wouldn’t change a thing
Pros (+) Everything
Cons (-) Nothing
Cons (-) Old, musty odor plus cigarette smell in the corridor and elevator
Pros (+) Room was comfortable, staff was nice, decent location, great price, good breakfast, air conditioner was crazy powerful, nice pool and jacuzzi
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions?
The hotel is conveniently located near Onondaga Lake Skatepark, Onondaga Lake Park, Sainte Marie among the Iroquois, and the Salt Museum, all within a mile of the property.
What are the main amenities offered at the hotel?
The hotel offers a variety of amenities including a complimentary breakfast, indoor pool, hot tub, fitness center, free parking, and bicycle rental.
How is the quality of the beds at the hotel?
Many guests have praised the comfortable beds at the hotel, ensuring a good night's sleep during your stay.
Is the hotel known for its cleanliness?
While some guests have mentioned concerns about cleanliness, many others have found the hotel to be clean and well-maintained, providing a comfortable environment for guests.
What can guests expect during the low season in October?
October is the low season, offering a quieter and potentially more affordable time to visit the hotel and enjoy the nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Quality
Some guests reported issues with room cleanliness, including dirty floors and stained sheets. It may be beneficial to inquire about room conditions before booking.
Check Pool and Hot Tub Conditions
Several guests mentioned that the pool and hot tub were not well-maintained, with complaints about water temperature and cleanliness. Prior to booking, it's advisable to confirm the current state of these facilities.
Verify Breakfast Availability
Some guests experienced shortages and out-of-order items during breakfast hours. It's recommended to check the status of breakfast offerings to manage expectations.
Noise Considerations
Guests staying on the first floor reported noise disturbances, affecting their overall experience. If noise sensitivity is a concern, requesting a room away from high-traffic areas could be beneficial.
Staff Interaction
While some guests praised the staff, others reported issues with unaddressed concerns and perceived rudeness. Managing expectations regarding staff responsiveness may be helpful.
Room Maintenance
Several guests noted issues with room amenities such as malfunctioning refrigerators and broken locks. It could be beneficial to verify the functionality of in-room facilities upon check-in.
Location Isolation
Some guests found the hotel's location isolated with limited nearby attractions. Considering the proximity to desired destinations before booking is advisable.
Confirm Reservation
A guest reported a reservation mix-up, leading to inconvenience. Verifying reservation details directly with the hotel may help prevent such issues.
Cleanliness Standards
Multiple guests mentioned cleanliness concerns, including trash overflow and dirty bathrooms. Inquiring about the hotel's current cleanliness protocols could provide peace of mind.
Facility Renovations
Guests highlighted outdated facilities and the need for renovations. Inquiring about any ongoing or planned renovations may help set appropriate expectations for the stay.
Location
136 Transistor Parkway, Liverpool, NY 13088-6015
What's nearby
- Onondaga Lake Skatepark1 mi
- Onondaga Lake Park1 mi
- Sainte Marie among the Iroquois1 mi
- Salt Museum1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Liverpool-Syracuse Inn & Suites
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $110 |
Average price (weekend night) | $157 |
When to book a room at Best Western Liverpool-Syracuse Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Liverpool-Syracuse Inn & Suites
FAQs when booking at Best Western Liverpool-Syracuse Inn & Suites
Nearby hotels and places to stay
Closest
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Value for money | 7.2 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Syracuse Hancock Intl |
Distance to airport | 4.1 mi |