good location close to the airport; good hotel for cheap and short stay poor room equipment; some room facilities need renovation; breakfast could be a little bit better
staff friendly and helpful
Staff were friendly, close to all amenities, and on the day i was leaving i was due to book out at 12 noon and my flight was not until 1800 i asked at the reception if i could leave my bags at the reception . The receptionist made a quick call and then came back to me and said to use my room till ready to go at no extra charge .
The price/value ratio is OK - you get what you pay for. Breakfast is fine. More a two-star hotel than a three star; I guess the third star was awarded in the seventies.
Staff were nice
Easy to get to from the airport. Reception staff very pleasant. Breakfast receptionist - not perceived as friendly.
good value for the money a bit too noisy
the only good thing about the hotel is its location - it is very close to the beach and the bus connection to the Palma city is convenient, the bus stop is right near the hotel (30 min by bus and you are in the center of Palma de Mallorca). Everything else is poor. Rooms and especially bath rooms (bath tub and WC bowl were leaking) require renovation. Breakfast does not feel fresh. However the price we paid 50 euros per night per double room does not suppose to give you more. On the other hand we saw other hotels in the area for about the same price but with much better facilities. This hotel can be OK for 2-3 days trip, not for a longer stay. I do not recommend it.
Staff very supportive, very friendly.
...leaving the last day Doesn't deserve even 2 stars
The breakfast here is truly unbelievable. A great way to start the day. Location a little bit off the main part of the area but not too far for it to be a problem. Very easy to get to and from Palma by bus. Maybe a little too close to the airport - not as issue if you are not a light sleeper. Nearly all staff here seemed a little fatigued (apart from the maids who were excellent). Having to pay extra for a kettle. Having to pay extra for a decent view. No free internet.
The hotel was in a great location, 5 mins in a taxi from the airport. Although close to the airport the aircraft noise was not particularly noticeable and certainly does not detract the positives from this excellent hotel. The staff were friendly and very informative about the local area. The rooms were very clean and modern and included a range of facilities hairdryer, satellite TV etc....even slippers! The quality of the breakfast was very good; there was a large range of choice including English breakfast buffet items. The quality of the food in the restaurant in the evening could also not be faulted (other than it is expensive if you do not upgrade to half board - which we didn't) therefore only ate there the once! Expensive drinks, evening meals.
This was a wonderful place to stay and we hope to return very soon
Clean room and bathroom, good breakfast, nice pool area and no children policy. A possibility to take a shower and change in a courtesy room after check-out. A bit far from the beach.
See 1 The Hotel above. Nothing
The staff were excellent very helpful and our room was clean with a great terrace food was wonderful best buffet ever.
Friendly staff who couldn't do enough for you. Very comfortable and clean hotel with good poolside facilities and a very nice restaurant. The quality of the food was exceptional. We were over booked and despite booking the hotel 6 months prior to our visit were farmed out to another hotel for the first night. However the hotel staff made every effort to make up for this disapointment and the reception manger was first class. We will go back next year.
Very clean with pleasant staff. Lovely decor and good food choice. Location was beautiful. It was quiet and suited s well. Very close to airport so you can hear planes taking off although this did not bother us.
Really lovely staff, would recommend and visit again
The whole atmosphere was excellent, the staff friendly, the service very good, the situation of the hotel was very convenient for walking and cycling, food excellent also - definately would go again!
the room was modern There were several things - First our booking was not registered which ended up OK since they had rooms but was worrisome. Secondly, although we arrived at 1230 (after check-in time) we had to wait about 45 minutes for a room. No drink was offered etc while waiting. If you are enticed by the Jacuzzi - dont be... it is cold as is the pool - Would not stay here again although the staff were friendly.
The hotel was friendly, spotlessly clean, comfortable and has a great location in the centre of Palma.
The health center with pool was nice to have in the middel of a big town.
Brand new everything, great rooms & bathrooms, close enough to the city. Great Breakfast, nice little spa in the hotel. Good hotel for a city trip! Internet was down.
Staff in the front desk were extremely helpful. Good quality toiletries in the bathroom. Comfortable beds.
The stay was fully sufficient.
The food was superb and I would highly recommend eating at the hotel! The service staff also bent over backward to correct any problems, very helpful. Unfortunately, I am afraid of heights and this hotel has an elevator with a back wall that is totally glass. Had I known this I would have insisted on a room on the first or second floors.
Quiet, yet central, location. More information on hotel facilites could have been available in rooms
Great hotel, spacious rooms, good shower, very good value for money. Walking distance to the heart of old city center (10/15 minutes); very quiet street. Bicycles for free: great service. Spa/sauna was not working well. Very small pool.
Great postition, Great staff, nice rooms. Hot breakfast was only luke warm but plenty of choice.
You can hear absolutely everything taking place in the hotel. There was a band playing in the bar two floors below us and it was so loud my bed was shaking. We could hear the people in the next room cough and talk on the telephone.
its friendlyness every noise from the corridors could be heard in the rooms
location, modern spacious rooms
lady in the room next to use, were very noisy!!!
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
great location for city break only one small lift
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
excellent breakfast sometimes the people at the reception could be smilier
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
Cleaniness of the rooms Bar was very expensive
Thank You)) Very beautiful hotell and very kindly people)))
Beautiful old palacio with wonderful rooftop terrace and view of the Cathedral. Lovely, thoughtful staff. Although very beautiful, didn't feel like a 5 star hotel and expensive for the area.
because the Hotel was reported in the Japanese travel books as the best hotel in Mallorca Keeping bed covers in the corner of the room in a bit messy way
Extremely helpful staff Difficult to reach by car
attention to detail was first class.ideal place to be at peace with a touch of class.
The staff made such an effort to make our stay just that extra bit special. Service was impeccable! Breakfast should be included in the price or prices should be clearly displayed.
A beautiful hotel, where nothing is too much trouble for its staff.
The hotel was beautifully rennovated, preserving many historical features, yet providing many ammenities as well. Original Miro's displayed in the hallways, replica Monet kitchen, beautiful sitting area with a nice library, and a wonderful patio to enjoy complimentary coffee, tea, cake. The hotel staff was incredibly friendly, helpful, cordial, and accomodating. Service was excellent, rooms beautifully maintained. Excellent stay overall.
Very interesting and convenient for short stay in the city
this hotel is a cross between staying in a museum and an old English country home. The attention to detail is second to none: the latest English novels in bedrooms, afternoon tea with an amazing choice of tea and coffee and cake and biscuits in the Monet kitchen, drinks on the roof terrace with amazing mattresses and a good selection of magazines, evening sherry in the beautiful drawing rooms with music and a huge selection of art books, swimming pool, solarium and mini gym and sauna with swimming costumes and shoes of every size, in case you forgot to bring yours, and umbrellas waiting for you when it's raining. Nothing was too much trouble for the friendly, but unobtrusive staff to make one's stay very very special. The best hotel we h
Great staff, great breakfast, nice pool, great location. Great room - we have a room looking at Tito's, a very popular night venue, open until late in the night, but the sound isolation was great, so we heard nothig!
Wonderful stay, very pleasant front of house staff, very comfortable room. Let down a little by poor housekeeping over the four nights.
I love the Victoria. The friendly staff, immaculate surroundings, nothing is too much trouble for anyone.
wonderful pool breakfast was overpriced and the fitness room was non-existent
the service food at the pool
The room is very comfortable,breakfast was delicious and the restaurant staff impecable. The water pressure of the bathroom .
The staff were fantastic, so accomodating, and the views from the rooms were so beautiful (sea-view rooms). Our only complaint was the room cleaning - it was a bit shoddy, wine glasses were left as they were without being taken away, the room was turned down with no attempt at making anything else right - in all just a bit of a quick and unprofessional job for a 5 star hotel. This was the only thing though, the whole hotel was amazing otherwise and we would definitely go back again.
Very friendly staff. Spacious rooms with great attention to detail - especially accessories provided in the bathroom. Could have a better selection of english entertainment channels on the television.
Location, rooms excellent, comfort, people, employees great no
stuff I expected that there is bigger and better gym
The breakfast buffet hade a wide variety of food - very good.
The location, reception staff, breakfast (we were offered a special rate), and room Eventhough the area was quiet when we stayed, I would imagine the seafront gets very noisy during high season. Better soundproof windows would be a good investment for the hotel.
Very good quality four star hotel.Very modern and well equipped.Included excellent breakfast. Service at breakfast a little shaky....shortage of teaspoons! Otherwise excellent.
Beautiful location and view, close to the harbour, sun terrace, swimmingpool, balcony, close to city attractions, restaurants and shopping: Perfect for combination of city and sun holiday The restaurant. Expensive breakfast, poor dinner. Surroundings too big, few people, too much light, not intimate or romantic, no servings on the terrace for dinner, boring menue, almost nobody in the bar at night. Front desk slow, too many phone calls at the same time as check in/check out and questions from customers. Also poor marketing of what to do in Palma, you had to know in advance and ask. No maps or sightseeing available visually in the reception
The location of the hotel is excellent, the facilities are very good, the rooms and public areas clean and comfortable, the staff were friendly and helpful. I loved just about everything about this hotel. My bed was hard and there was an odd smell in the room but I think might have been due to the heat.
the helpfulness, effieciency and friendliness of the staaff at the desk and bar.
Great hotel in a great location overlooking the Palma marina. Easy access to town centre either walking or bus from outside hotel. Excellent breakfast although cost was half that advertised in bookings.com. Beds a little too hard. Nevertheless, staying at this hotel would have been spoilt if not given a sea view room.
Literally everything. Staff, service, communication, room and I can't even describe it. We loved every aspect. We had to pick a last minute hotel and this was the best decision and choice. Love, love, love.
Breathtaking view of Palma golf. Very nice stuff. Free Wi-Fi (but not everyware). Very very comfortable. Probably the best location in Palma. Nothing.
Location and breakfast
Good location and value for money
Everything was superb! Highly recommend!
Excellent hotel with very good staff and great location on the marina with easy access by foot to the centre or by public transport to the beach. Decent night-life located closeby too...good breakfast.. Rang the hotel on the night before arrival to confirm on early check-in and told it would be no problem. Arrived at 10am and room was not ready then told to come back by 12/12.30pm but still the room was not ready - eventually checked in at 13.30pm - did get a room with a marina view but was not a good start.
Excellent facilities, good location, polite and helpful staff, superb breakfast menu External noise throughout the night - take earplugs!
Location was excellent. Lovely view of Palma bay. Overall - a good experience. While the room was clean it was a little outdated - heavy 80's style furniture/decor was not in keeping with my personal taste, however, the bathroom was more up to date.
There is noise from the street as the hotel is in the night club area of Palma.
The hotel has a wonderful view, the room was very clean and really comfortable. The breakfast amazing
The staff was very helpful and the overall sixties/seventies style of the hotel aggreed with me. During our stay the outdoor pool was closed although the weather was excellent.
Location Bar and disco noise all night
Breakfast buffet Poor air conditioning in room
The hotel is very close to Marina Alboran in Palma; Interesting architecture of rooms
Location. Looks -> very modern trendy hotel. Breakfast available till noon on the weekend !!! Wifi not practical -> should have an online paying facility iso only at reception. (Or make it free)
Modern hotel with good facilities. We liked free minibar offer. Only 10 min walk from the heart of the city (Catedral), and you can find really good restaurants nearby. Free wifi would be perfect in rooms, too. If you have no reserved parking place in hotel parking, you could hardly find place in the street.
Hotel Staff was very friendly - Rooms are comfortable and clean Noise from the streets even with the Windows closed...
Lovely room, free minbar Air con not working
Clean room, superior bathroom, friendly staff
Spacious and clean main room and bathroom. Staffs were quite helpful. Free mini bar. Close to the bay.
The bathroom was fantastic and lovely comfy beds.
lovely room and location
The location was excellent. Ease of access to city bus and the beach. Excellent variety of food at the buffet. The dining room was very noisy with the clatter of dishes being cleared and hit on the side of the garbage bin, silverware dumped from one bin into another...the dining experience was a chaotic experience, not only because of the employees but also because of the patrons rushing to secure tables and returning for more food through out the dining experience. I would not sign up for the buffet again.
good location. close to the beach, close to Palma. good bus connection to the citey. I've experiece the front desk staff not to be very friendly.
just: good hotel at the right place (we had the room with sea view !); very good system of maintaining and cleaning the surrounding and beach not wireless signal in the room; may be some sun-beds at the terrace (there are only chears)
All receptionists were very helpful maria, Migel and manuel Everything ok exept hairdryer did not work , ac is not strong enough,Food was great!
Near the beach, but too many German people - I asume more than in Germany Noise in the night, when Germans came home to the hotel
Hotel staff are very kind room
The great dinner buffet, proximity to the beach and our beachfront balcony. The noise outside all night on sunday night.
the food and the location the staff in the reception, they didn't speak english and had no knowlegde of what to se in area or the buslines
Nice and convenient location, cold dinner on first day even when arrived very late Service/credibility sometimes depends on who you meet - one guy at receptionists says it is possible to pay for car rent by card, then the lady from rental only cash is accepted...
amazing location on the playa staff was rude an unhelpfull
Convenient for ferry terminal and access to motorway. Nice gadens and pool. Long way from City centre. First room TV did not work, had to be moved.No sheet change in 6 days. Very expensive breakfast. I do not think it was worth the 64 Euros a night we paid without breakfast.
rooms nice and modern plus good size. halfway up a mountain so unable to walk anywhere really but taxis cheap enough, pool 90% shaded with trees so unable to sunbathe, no background music in hotel anywhere which would have given it a better atmosphere.
The genuine friendliness and helpfulness of all the staff, the biggest asset. Lack of a lounge bar in which to relax, and the near alcohol-free contents of the mini-bar.
The design of the hotel the wardrobe was too small and practically attached to one side of the bed
Particularly liked the pool and garden area. Found it very relaxing. Reception staff were very helpful, the service in the restaurant area at breakfast was also very good and the staff pleasant and helpful. I didn't like the fact that often there was no one to serve you at the bar area.
The interior Decor The outside appearance
The hotel is a little far from most attractions in Palma, but taxi was very cheap and easy to find so it wasn't an issue. Nevertheless, for what we paid for the room it was a pretty good deal. The hotel wasn't attractive from the outside and the bar area seemed cold and un-inviting.
good service, central and we had the pool for our selfs the cafe was poor serviced
Please write at least 15 words The bathroom could have been cleaner- hair in the bidet!! Not good!
Just perfect !! I recommend it at 100%
Very friendly male receptionist. Room was quite small although very well appointed and we did have a sea view. Air conditioning only went down to 23 degrees and we would have liked it a bit cooler.
I only stayed one night so I can not comment on service. Room was clean. I liked the large patio. It was the only blue building around so it was easy to find. Nice neighborhood to walk.
Very good location. Restaurant much better than usual hotel restaurant. Staff very friendly and helpful. Room was quite small but typical for a modern hotel.
fantastic staff...very willing to help and provide advice on the area. extremely clean and stylish hotel...and it was very affordable to boot. nothing.
Proximity to the airport, 15 euros by taxi. Very small room for the price and ours was a superior double with seaview, only space for 1 person to walk between the bed and dressing table, no space to store toiletries only a basic sink with no worktop, limited cupboard space, in the high season the noise from planes taking off and landing is almost non stop. Consistent problems with water pressure in the shower, most mornings unable to have a shower between 9 & 10am, same problem at night between 7 & 9pm
Lovely beach area, cafes etc. Mostly Spanish families - a good thing. Pleasant promenade walk into Palma (45 mins). Very convenient stopover near to airport (5 mins). Room was small for the price, and beach view only partial and not worth the extra (150 euros).
I am a single traveller and just wanted a few days away and for that it was perfect- staff were excellent both friendly and helpfull - did not eat at the hotel as like to go out - very spanish area which i liked- all in all excellent. minor point but the bar never seemed open but it was low season and some very good bars restaurants close by
The location is perfect, outside the whole tourist rush, few steps to a nice and not crowded beach, some good restaurants and supermarket are close too. The hotel pool is enjoyable also. The plumbing problem should be solved, because the toilet did not flush and water pressure was weak. There was a smell of burning meat coming from the nearby restaurant and it was impossible to sit outside on the terrace.
simple, clean, qualified and pleasant staff. no water in the hotel pool, poor bathroom ventilation.
Reception staff were excellent: very competent and always happy to help. The hotel is extremely clean and modern, and the beds are very comfortable. It is close (100-200m) to a lovely beach with good, cheap eating options along the promenade. It's not in a very "touristy" neighbourhood, either, which I enjoyed. We were placed on the ground floor of the second building. I thought that would be quiet, because we were away from the street. Not so. Friday and Saturday nights we were treated to *extremely* loud music (every single word was audible) from a bar directly underneath the second building. The bar is apparently owned by but not operated by the hotel. Thus there was no way for the extremely apologetic hotel staff to ask that the music be turned down. Other (more minor) problems were that the in-hotel bar was virtually never open and that the rooms are very small (though our room had a very generous balcony, which made up a lot for that - we could comfortably have 6 chairs +table on our balcony)
The breakfast was really good. We were going to stay at this hotel for five days, and we left after the first day. The hotel is very old and outdated. You can only stay here if you are going to play golf. Great golf, but the spa and the rooms need total renovations.
Good facilities I asked for an early check in but this was not possible (and I did not recieve notification) hence I was kept waiting for over 3 hours without a room
The beds were very comfortable and the breakfast was excellent. The staffwere very friendly.
Good location for my purposes. Value for money. Nice room. Hotel decor is a bit dated, could do with an interior designer.
The Hotel staff made it feel like it was 'family run' and not just a job. For a city Hotel, noise was not a problem, we used the 20th century improvement....'Shut the doors' Slpit lifts, and not next to each other.
We very much liked the position of the Hotel because it was easy to get to wherever we wanted to go. Also the rooms were very spacious The rooms were very stuffy even when the airconditioning was not turned on. Opening the window means that you get the traffic noise from the road in front.
Nice hotel, excellent location
The receptionists were welcoming and they well explained the hotel facilities, the room was spacious It should be stated that the hotel is near a very noisy and crowded road, in case someone wants to have quiet surroundings
Located directly on the Palma marinas waterfront with a nice guest balcony on the 5th floor overlookin the harbor. Polite staff, spotless modern barhroom, decent wifi (video streaming for Skype spotty) Room had a slightly musty odor
service was very good
reception staff extremely helpful and friendly. room lovely, view from terraza fabulous, jacuzzi and swimming pool very nice , breakfast good wasnt many english channels in the room -would like bbc1 and itv
convenience.able to walk into Palma being overlooked by the tryp belver and having to have curtains closed all time in room
central location in the city
Hotel facilities - pool/sauna etc. Room very large with sea view. Able to sit on 4th floor restaurant terrace outside for breakfast even in December
The hotel was centrally situated in Palma and handy for sight seeing, shopping and restaurants. The bus stop to Illetas beach was just up the road, just a short walk away. The bus stop into Palma was just across the road - very handy. The hotel was a pleasant one to stay in, beds were comfortable, the buffet breakfast in the morning was very enjoyable with lots of choice. The bar was convenient and all staff we encountered were very pleasant. The indoor pool area was badly lit and felt dark and enclosed. There was no member of staff around to ask about the sauna. We could not see anywhere in the pool area to change from our day clothes into swimwear.
excellent breakfast; good access to main centres; 24 hour service; room good size and good cleaning services;internet access Some noise in early evenings and morning from other rooms and equipment. Not crowded so may be worst in high season
the closeness to the harbor and walking distance to the major attractions the front desk staff and basic lack of helpfullness - really horrible by comparison to other hotels
Was not enough Sun loungers (less than 10, for a hotel with a few hundred capacity!)
Even thought it said there was internet access, it was only from an old computer in a very tiny and dark room. Not really four stars.........
it a small nice hotel with a good value for money the hotel does not have internal access in the rooms.
People very helpful at reception and on the hole a very nice hotel We had to pay a bill at the end of our stay, probably our fault as we were under the impression all had been paid upfront. Currently investigating this possibility. If reading this could you clarify this please
Very good location, good service and spa and swimming pool, clean and comfortable.
the friendly and helpful staff. the rooms were nice and comfortable, with quite a space. the breakfast, the sauna, small swimming pool and gym included was great value for the price.
The staff is very friendly and the indoor pool facilities are nice. The room, although big had only one small window so it felt a bit like living in a cave. The hotel is also located a bit outside of the center so if you want to do sightseeing you are better of going for a more central place.
Good sized comfortable room Cockroach in bathroom upset my wife
Jacuzzi I didn't like the lack of organization skills at reception. If you go there don't ask anything by phone, go down, otherwise they will take for ever. The cleaning staff in the morning don't respect the "please don't disturbe" sign at the door (they open it 3 times, I had to ask in reception: please let us sleep
The staff were very polite and helpful but not really friendly.
The location is fine, even though it is not in the center of town, but taxi's are just on the corner of the street and it's cheap Not that I can think of
The hotel is comfortable and the location is nice if you prefer to stay outside of the downtown even walking a little. The hotel is near the restaurants and also the night life (boates). You can visit the Castel Bellver climbing some small streets and stairs. If you are without car and with baggage it is better you take a taxi. The hotel is quite near the Passeo Maritimo around Auditorium, but you need to climb a small street or stairs to get the Av. Joan Mirò and than the hotel. A hotel in the downtown, a nice place to get around without car is Pl. de Espanya.
Easy access to stroll into city centre as well as the bus route to several beaches
The comfortable atmosphere, easy access to the City. Our room over the entrance to the hotel picked up a lot of late night noise.
nice rooms, clean, good location, good breakfast 2 single beds put together in stead of 1 double bed
It close proximity to the marina area and also the quiet location of the hotel the beds were too hard for our liking
Room was ready at 11.00H instead 15.00h.Clean. Quiet. I had a room a little bit at the end, no view!
Good spa facilities,nice beach, easy to get to the center of Palma and Porto Pi shopping center. Smelly room not really up to 5* hotel, very noisy if you book the room with the city view - which is actually overlooking the main street & back entry for the laundry services. Smell of savage for 4 days & we were not able to get rid off it!!!. Poor newspapers selection - no English titles. Cleaning ladies very noisy in the morning, chatting next to our room. Very souless hotel with generally poor service, without a single smile. Will not recommend to friends.
Bed was extremely comfortable and the sea view uninteruppted. The concierege were most helpful. Car parking was definitely a must There was a wedding or wedding fair on on the Friday evening and as we were right a bove the function room it was terribly noisy. Foirtunately all finished at midnight.
Nixe Palace was perfect for our weekend away and we cannot wait to stay there again. We arrived to cava and fresh fruit in our room and that level of service continued throughout the stay. From yummy food in the bistro to the delightful spa to the spectacular views of the sea, this hotel is absolutely fantastic. For those who prefer to stay near to the city, this is a bit further out, but taxis frequently drive past the hotel and we never waited more than ten minutes for one. There is also, as others have mentioned, a bus stop near the hotel, but as the cabs were so cheap, we never used this.
Sea view, balcony Lack of the hotel territory, poor vegetation around
We popped over to the Nixe for 3 nights and it was a wondful break. The hotel is right of the beach and we had a huge balcony so we could simply sit and watch the sea. We ate in several times for lunch ( as the view was so lovely) and in the evening. Excellent food and service. Hotel does front onto a main road and although many shops were closed as this is low season, I suspect it might get fairly busy in summer. However, the NIxe is an oasis , with a great spa and we would definateyl stay there again..Bus cost 1euro to get into Palma 25 mins away. Road at front of hotel could be busy in Summer. Cannot walk very far along sea front as beach fairly short.
Position of hotel and location The front desk staff could hve been a bit more knowledgeable about tours.
old and not a 5 start level
views and location to Porta Portals
Very friendly staff, good food, perfect gaspacho, nice beach, conviniet location very strange choice of Russian TV channel (RBC - the only one); looks like nothing to do there with children - no one playground, even on the beach