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Reception was welcoming and efficient, as was check-out. Room was comfortable, clean and quiet. Meals were good, and available when needed. Parking is good. It was a pity no computer seemed to available, providing guests with internet access. In my case, I was making a very long journey by car, and would have liked to have a convenient means during my journey to check weather/road conditions and my emails.
Prokimity to motorway
Very polite staff, nice rooms and a great breakfast buffet.
The staff were very friendly and the beds were comfortable. The single window was quite small and didn't open very far. It made the room quite dark.
Situated in central Malmø with easy access to Malmø sites. Friendly staff. Nice rooms.
The history of the hotel is something you can´t beat. We where both sick during our stay and had to stay allot in the hotel and it was wonderful to have something to read and talk about (and eat breakfast in a cellar built in 1307) :) .. The room was also much better then we expected, nice surprise there. Nothing, everything was great :)
We went for an occassion and it was a very central location. The attitude of the one member of staff in the resturant in the evening was not acceptable and she was quite rude to several of our party when we eat there. Also one of the morning waitresses was very unhelpful on the last day.
Nice atmosphere, and close to the train station and Lilla Torg area. The hotel bar and restaurant were closed for vacation, but no mention was made when we booked for this time period. It was a factor in our choosing this hotel, so we would like to have known about it ahead of time.
the water pressure was fantastic. and the breakfast was wonderful, there were plenty of choices and all of the food was fresh and delicious. i was very hos when i was trying to sleep. i could not get comfortable on the bed, i even tried opening the windows but still i was roasting
Superb historic hotel close to City squares, shops and station but in a quiet location. Bedrooms have comfortable beds and public rooms are welcoming. Breakfast in the 14th century cellar is high quality with an extensive choice.
The location was very convenient right across from central station and near old town's squares with restaurants & bars, the breakfast buffet fairly satisfactory, the rooms (on higher floor) nicely renovated promoting the building's long history. Overall a good package for a reasonable price.
Central, breakfast Too warm room, bad air-condition. Too warm blankets (not suitable to use in summer)
Staff lovely and the hotel a real home from home. Nothing. It was lovely
The comfort of hotel bed was so relaxing after long day The wi fi was the slow ,I have to take new pass word from reception to log in evrery 24 hr,,,also lundary machine was worse,I lost couple of my cloths cos it wash my cloth more than 6 hr,although I set it up to 1 hr only....when I called reception for help,they send shif who does not knew how to fix it.
Good food and nice rooms old tv's (no flatscreen),
Clean,Close to the center,very nice breakfast, None to notice in one nigth!!
Very nice hotel with really comfortable rooms and great breakfast in a huge restaurant. No windows in some rooms...
The front desk staff was courtesy, the room is nice and the breakfast is excellent. The front desk was not manned during the nite, which poses a problem for me when I wanted to request for hot water flask for my young child.
Nice staff and excellent breakfast. However, the rooms without windows were pretty tight. Small rooms.
Super Central position, good price and included breakfast :D
Good breakfast. Quiet rooms. Internet room. Single rooms over priced. No window in rooms, hire own sheets and buy breakfast.
Hotel was conveniently located and was most comfortable. Facilities were very good including room amenities, including well-stocked minibar. A hearty buffet breakfast was available to start the day well !
It is clean, near the city but still quiet even during the festival. It says breakfast is served from 07:30 on Saturday and Sunday, but that is the warm breakfast, other items are available earlier, I wish I had known that.
breakfast The room was far too warm for us to sleep comfortably.
This hotel has a very nice breakfast and friendly staff. The room I received was getting worn out, mostly in the bathroom with stained towels. Stained towels, almost every towel had some sort of stain on it.
good service. great location, very convenient to trains, and city center, restaurants etc.
The breakfast free bicycles
Staff was very friendly and helpful even for a late arrival. They helped me get something to eat even if it was very basic due to the late hour. They explained well the challenges with parking and apologised for the unfinished parking garage. They even helped me get a minimal breakfast before departing in the morning. Bed was comfortable and room was of good size. There was no Late Night Room Service menu. The refrigerator was broken so my own food was ruined in the morning. Breakfast started at 7:30, very late for traveling guests. Parking was dicey to say the least since even though no proper parking was available there was the possibility of parking tickets. The staff did offer to come and check that the car was in a "safe" spot.
Free bikes, gluten and lactose free breakfast options, friendly staff, comfortable room and peaceful location Far from city center if walking, far from nearest bus stop if carrying heavy baggage, no pool or gym
Localization is great - close to the Malmo Central Railway Station and the city center. Staff is very friendly. The breakfast was delicious. It turned out that our double room had two separate small beds instead one big.
It was best location possible. Quiet and close to beach. Nice for old folk. The price is high.
very close to central train station, and a very intersting collection of glass from te Orrefors art glass making days room was very small, internet service was inconsistent
Good location close to the train station - Excellent confort & equipment in the room. Despite the fact that booking does not mention it, WiFi is available in the bedroom Grumpy person at reception in the morning
At the edge of the city centre, lots of parking spaces around, close to the turning torso, simple and very nice breakfast...more than you can expect!
the view from the hotel..was very nice...in the night..
Blinders in the room were broken so the light coming from the street was very annoying at night.
great room, great breakfast, excellent location, helpful service my colleague stayed in a room that was not nearly as nice as mine. i recommend that travelers pay the extra amount and get the business upgrade.
Nice atmosphere, location (close to center and train station)
Friendly, helpful staff. Good size room (single), very clean and fresh, nice decor, good bed linen and towels, excellent bathroom. Great buffet breakfast in pleasant surroundings. Good choice of dishes, well presented. Good location - overlooking waterway, close to Central station and regional buses, handy for all attractions. Not one thing.
The breakfast room The room was in a middle floor with no access by the elevator- we had to walk through staircases
So close to the center and the station The floor is noise
Conveniently located close to the train station and that helps as I use the train often to visit different nearby areas. Very good breakfast The room is small. There is no gymnasium
The Hotel's location and suitable car-parking No
Quiet, small, functionell, smile, helpfull - a hotel I like to come back to (I got member!) Nothing
Very willing staff, clean room, nice breakfast ,nice location. the parking is in a shopping center block in 300 -400 m (5 min)
A pleasant environment and good service.
The room was a little outdated but quite big and comfortable - like the whole hotel. Very friendly staff and pleasant atmosphere.
breakfast, sauna sauna did not work at sunday
proximity to central station very small, dated room, hotel very noisy, ridiculous stairwell, breakfast running out of simple food like eggs early in the morning,etc
Nice staff. Reasonably spacious and nicely decorated rooms. The breakfast was rich and the serving staff even offered strawberry smoothies at the tables. Excellent! We stayed over a Friday night and there was noise (base rythm) from a night club (?) very late, I think it stopped at 2 AM, which was a nuisance. A detail, but still important, a five star hotel should offer freshly squeezed orange juice as an altarnative. It does not cost much but it's a clear sign of quality.
Staff are very pleasant Price is high
We loved the location amidst the City centre. And the brunch buffet had a wide selection of food. The keycards only worked every second time. And the tv should be fully influere in the room fare.
I booked this hotel last minute. I was in Denmark, visiting from America, and wanted to travel to Sweden for a day trip with my Aunt. The hotel is right in the center of everything and super close to the train station. I believe it was about a 10 minute walk. When I arrived the staff was super friendly and answered all my questions. They told me I could check my bag after I checked out. This is great as I didnt want to have to carry it around while I did some sight seeing. I was surprised at how big the room was. It was so spacious and luxurious. The color scheme even put me in such a great mood. The room was gorgeous and the bed was so comfortable. The breakfast was amazing as well. I chose to pay for it the day of breakfast rather than when I checked in. The food selection was huge and well worth the price. The staff again was super accommodating. If I had more time in Sweden I would definitely stay hwre longer. Nothing.
It is very centrally located for all the restaurants and bars. It has an excellent restaurant and very well equipped modern rooms. The rooms have wooden flooring and exposed brick walls to give it a very swedish decor. Restaurant a little pricey given the amount of food served, small portions even by high end restaurant standards.
Very nice room, spacious, tastefully decorated, large screen television set,heated bathroom floor, security in the elevator for access to each floor
Great location - literally meters away from the two main squares. Very clean and comfortable room. Extremely helpfull and attentive staff. Overall - great experience, I will definitely return to this hotel again.
Simply fantastic! Location, design, staff. The personel from the moment I entered the hotel till the time I left it was always there. The room was great, the bed was very comfortable. And all that just 5 min walk from the main station!!!
great gym, modern and clean and great staff nothing!
Friendly staff, very nice hotel close to the centre of the old town & a wide variety of restaurants within walking distance. The hotel was modern & had a colorful interior with nicely decorated rooms and a very comfortable bed.
Overall a really good experience with no remarks
Comfortable and considerate service, flexible timely feedback, very careful work. recommended,very nice
Just a fantastic small hotel in the heart of Malmo. Wonderfully arranged breakfast, extremely comfortable beds and great and personal service. We will be back.
I loved the B&O TV with MP3 capabilaties. Location was very central, and is a walking distance to anywhere. The staff where very helpfull and friendly. The rooms where not very clean.
Well positioned, quiet, good quality, pleasant assistance and not over the top. excellent broadband, tasteful decor and a good inhouse service system that cut out over zealousness that frequently accompanies many hotels. not applicable
Old world charm in a new modern building. Extra large room including tea making facilities and good bathroom. Magnificent breakfast in a light and airy atrium. bicycles for rent from the hotel. Good speedy internet access gratis.
The room was really nice and even luxurious, though our room was the smallest on that floor. We really enjoyed our time at Mäster Johan and will definitely return. a bonus for that room was a bo system:)
our room(business) and furnitures were very new and clean. free coffee was good. breakfast was fine. the view from the guest room was not good. bath tabwas not enough cleaned up.
Internet connection, speed, room is quiet and pleaseant, breakfast is very nice. Clumsy reception, creditcard bounced, she insisted of paying upfront, after we drove 12 hours, inexperienced, charged too much for room, did not now of internet discount, had to correct it ourselves. After that friendly helpful staff.
I thought the staff was great and I love the sparkling water in the room. I also thought the breakfast was excellent and served in a charming way. The rooms were dark
Very well appointed hotel, beautiful decor, comfortable and spacious room, very friendly and helpful staff, top quality cooked breakfast buffet. Malmo is a vibrant, lively city, and there are very good restaurants close to the hotel. There wasn't a minibar, and the bar itself was pretty dead. On the other hand, the room has complimentary mineral water in a cooler. There are tea and coffee facilities in the room, but check the type of teabags you've been given unless you like fruity flavours. Some English language tv channels other than cnn would be good, and there was never any music on the classical music channel. But this is being picky - it's a really nice hotel and I was very happy overall.
The hotel was very comfortable and all the staff members were really friendly. The lounge was among the best we have experienced and the complementary tea & coffee was a nice touch. The breakfast was ace. We got stuck in the lift three times but this did not detact from our enjoyment of what was a lovely stay - hope to return soon!
Very nice and comfortable rooms and bathrooms, very good design in the public areas also and very central location. Friendly staff and atmosphere. Fair price policy, also for the mini-bar.
I liked the beds, they were very comfortable, We did not like the breakfast. Scrambeld eggs were green.
in the city center, light in minibar was blinking all time (door out of glass), drinking glasses were not cleaned during stay
Good location. Very good breakfast! Nice and friendly personell!
The service was very good and I was not charged extra for our breakfast in bed which was very good! The hotel is mostly renovated and I'd recommend one of those newer rooms. Hotel is also in a great location, walking distance to the cafes, shopping areas and the train station. I think it is a shame that the hallways aren't as modern looking as the rest of the hotel currently is but that's really not that important...:)
Good bed - quick check-out, nice breakfeast
There weren't bath tab and security box in the room. I chose this hotel because it has a sauna, but it was out of work.
The improvements that are underway will make htis hotel the 4 star it is advertised as. There were soem renovations the 5th floor that we hadnt been made aware of in advance and thsi was a little noisy.
central location hairdryer in the bathroom would be nice to have
Located in walking distance to the station. Good modern rooms with comfortable beds. No desk in room and no coffee cups even though there was a kettle and tea and coffee in the room. We did get takeaway coffee cups from the lobby though. The toilet was very high, even for my wife who is 5'11"!
The hotel is really very clean and comfortable and the internet access is also good. Sometimes there is nobody at the hotel reception and you have to wait some minutes. As we arrived there some minutes past 3 p.m. to check in the room was still not clean and we had to wait 30 minutes. Both of my cards (credit card and cash card) were not accepted by the machine and I had to pay in cash.
good location, friendly staff and quiet room. room a bit small
Best location (2-3mins walk from the train station), luxory-looking yet in a lower price category, exclusive buffet breakfast -- actually that was the best part. Never heard of a wider selection. And free coffee all day long. 24-hour wireless Internet vouchers for each day of your stay (and if you don't have a laptop, there're two computers with Internet that you can use for free in the lobby), and once you've checked out, you don't have to leave: you can just leave your bag in the luggage room and hang out in the foyer or the dining room. My room was small but extremely cosy and comfortable. It was totally worth the price. The air-conditioning was on all the time and the temperature in the room was pretty low; I have to admit I was freezing and I even got a cold.
the internet worked, breakfast was OK Access ti this hotel is appalling at present because of roadworks, the room was uncarpeted, the bathroom was budget
The breakfast was homely Not very large room.
Close to Slagkhuset. The breakfast was good. and is is preety close to city and good and close to parking two single bed we would like one large bed
The hotel is situated in the beautiful rejuvenated dockland area of Malmo. It is right next to the train station and less than five minutes walk from Malmo city centre. The staff were very helpful and effiicient, The food was very good with lots of healthy choices. There was a computer with internet access available to everyone in the lobby area. The room did not have a bath, a small point that would not deter most travellers.
Clean, close to city center and kind staff The over all confort was less than expected, room quite small for twopeople, breakfast was basic
Perfect location - 3min walk to city center and even closer to central station, spacious room, comfortable bed, very good buffet breakfest, free coffee any time, nice staff. There is a reconstruction of central station surroundings in progress and the construction site is just next to the hotel. Our room was on the first floor and the window 2 meters far from the construction, which meant to listen to the excavators from 6:40am on working days. At least the weekend was quiet.
Our room situated in 1st floor and the trafic noise disturb occasionally.
The hotel is close to the train station and in the city center. The building has a good atmosphere. The room is comfortable, clean and quite large. The breakfast has not so many variation but it's still enough good.
Friendliness of the staff No restaurant
location is great, the staff was very helpful and made significant efforts to accommodate requests, breakfast was very good room was small, there is no dry clean or ironing service
Actually, nothing except location. no safe parking
beautiful historic hotel with upgrades customer service was excellant location in the heart of Lund breakfast buffet was bountiful and delicious rooms were clean and comfortable refrigerate in room
Nice building in a quiet residential area of Lund, but very close to railway station, City centre and main shopping area. Small hotel with some charm. Varied choice for buffet breakfast.
Centrally located, very nice family-style hotel. Perfect for business travellers. I had a single room and it is quite small but has everything one needs on a business trip. Staff helpful and friendly.
Very comfortable bed; hotel is a bit quirky! Room decor very old-fashioned - odd air-conditioning unit in the room!
Relaxed atmosphere, nice breakfast buffet. Quiet surroundings. Cosy atmosphere.
Great location, friendly staff, clean and nice rooms, good breakfast everything is OK