Guest reviews
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Overall Rating
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9.7 "Perfectly clean."9.6 "96% said
rooms were clean ." 10.0 "100% thoughtit was clean ." 10.0 "100% said thebathroom was clean ." -
9.6 "Terrific location."9.9 "
Near to public transport , according to 99%." 9.8 "98%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." 9.5 "Housekeeping was great , according to 95%." -
8.8 "Breakfast is good."
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8.2 "Food is delicious."9.6 "
Yummy desserts , said 96%." 8.6 "86%enjoyed the snacks that were offered." -
6.6 "Vibe was decent."5.8 "Only 58% thought, the
hotel was stylish ." -
5.6 "Rooms are ok."6.1 "
Beds were acceptable for 61%." 5.9 "Only 59% thought theshower was ok ." 5.0 "Only 50% thought theair conditioning was adequate ." -
5.3 "Internet is average."5.0 "50% thought the
wifi quality was ok ."
Overall Rating
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9.8 "Perfectly clean."9.7 "97% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.4 "Terrific location."9.9 "
Near to public transport , according to 99%." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
8.6 "Breakfast is good."
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6.7 "Vibe was decent."
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5.0 "Internet is average."4.6 "54% said the
wifi quality was bad ." -
4.6 "Rooms are not good."2.5 "75% said
rooms were small ." 4.9 "51%complained about the bathroom ." 3.1 "69% thought they werepoorly maintained ." 1.4 "86%criticized the small bathroom ." -
4.1 "Not very comfortable."2.5 "75% said
rooms were small ." 1.4 "86%criticized the small bathroom ."
Overall Rating
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9.6 "Perfectly clean."9.5 "95% said
rooms were clean ." 10.0 "100% thoughtit was clean ." 10.0 "100% said thebathroom was clean ." -
9.5 "Terrific location."9.8 "
Near to public transport , according to 98%." 9.7 "97%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." -
8.9 "Breakfast is good."
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8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
8.1 "Food is delicious."
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6.6 "Vibe was decent."
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6.1 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 6.0 "Only 60% thought theshower was ok ." -
5.5 "Internet is average."
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4.1 "Bad amenities."3.9 "61% thought the
building wasn't nice ." 4.1 "59%complained about the elevator ."
Overall Rating
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9.8 "Perfectly clean."9.7 "97% said
rooms were clean ." -
9.6 "Terrific location."9.9 "
Near to public transport , according to 99%." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
8.8 "Breakfast is good."
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6.7 "Vibe was decent."
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5.2 "Rooms are ok."6.2 "
Beds were acceptable for 62%." 5.8 "Only 58% thought theshower was ok ." -
4.6 "Not very comfortable."2.7 "73% said
rooms were small ." -
4.0 "Bad amenities."3.7 "63% thought the
building wasn't nice ." 4.1 "59%complained about the elevator ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.4review from
Check in desk staff were very friendly. The room was not equipped with working facilities for instance the kettle plug was in between the beds, the digital box was not working neither was the tv 1-5 due to the lack of aerial, their was no duvet for the beds just blanket and additional blankets, for this weather it was too cold for that. I also experienced difficulties with the toilet flush.
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6.3review from
The appartment, although not directly adjacent to the hotel is perfect for a small family or group to base themselves in the Hammersmith area. The keys to the appartment don't give access to the main door of the hotel so you need to ring the bell each morning for breakfast.
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6.0review from
Exactly what it offers on the website
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6.7review from
Simple and easy, very close to tube and easy to find The staff coukld not find an iron(nothing really to moan about).
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3.7review from
Good location if you are going to the Apollo, decent breakfas One tatty towel only! You can hear all the noises from the room above
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6.4review from
Good, clean, quiet hotel. Excellent value for money and good breakfast. Stayed on top floor and no lift, no problem for us, but can see it would be for others.
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5.2review from
Convenient to transportation services. Clean and functional. Lack of 'helpful' services. For example: no secure storage for holding luggage; no late check-out.
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5.6review from
Excellent full english breakfast, staff were friendly. Steep stairs, no lift.
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7.6review from
The room was very clean and comfortable. The location is very good, it is convenient to access both the Heathrow airport and the center of the city. There is no elevator. Also no internet.
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6.4review from
Nice small hotel. A little bit noisy but this did not anonoy.
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6.7review from
Simple and easy, very close to tube and easy to find The staff coukld not find an iron(nothing really to moan about).
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7.6review from
The room was very clean and comfortable. The location is very good, it is convenient to access both the Heathrow airport and the center of the city. There is no elevator. Also no internet.
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4.4review from
Check in desk staff were very friendly. The room was not equipped with working facilities for instance the kettle plug was in between the beds, the digital box was not working neither was the tv 1-5 due to the lack of aerial, their was no duvet for the beds just blanket and additional blankets, for this weather it was too cold for that. I also experienced difficulties with the toilet flush.
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6.3review from
The appartment, although not directly adjacent to the hotel is perfect for a small family or group to base themselves in the Hammersmith area. The keys to the appartment don't give access to the main door of the hotel so you need to ring the bell each morning for breakfast.
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6.0review from
Exactly what it offers on the website
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3.7review from
Good location if you are going to the Apollo, decent breakfas One tatty towel only! You can hear all the noises from the room above
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6.4review from
Good, clean, quiet hotel. Excellent value for money and good breakfast. Stayed on top floor and no lift, no problem for us, but can see it would be for others.
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5.2review from
Convenient to transportation services. Clean and functional. Lack of 'helpful' services. For example: no secure storage for holding luggage; no late check-out.
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5.6review from
Excellent full english breakfast, staff were friendly. Steep stairs, no lift.
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6.4review from
Nice small hotel. A little bit noisy but this did not anonoy.
