Pros (+) Brand new, bright, well staffed and pleasant surroundings. Very comfortable beds and pillows.
Cons (-) Nothing.
3 stars
The Borough
200 Borough High Street, London, SE1 1JX, United Kingdom
London, United Kingdom
See location+44 203 434 6320Photos of The Borough
Overview
Georgian hotel in London Concierge services, laundry facilities, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is available on request. CitySpace Borough offers 20 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Latest deals for The Borough
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Borough
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shared bathroom
- Shared toilet
- Shower
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
General
- Window
- Carpeted
- Seating area
- City view
- Storage available
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Non-feather pillow
- Upper floors accessible by stairs
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Clothes rack
- Socket near the bed
Media and entertainment
- Flat-screen TV
- TV
Services and conveniences
- 24hr front desk
- Key access
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Reviews of The Borough
7.3
Good
1758 verified ratings
Wonderful
558
Very good
358
Good
302
Okay
179
Fair
152
Mediocre
75
Poor
134
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, making it easy to explore the city. However, many expressed concerns about cleanliness, with reports of dirty carpets and unmaintained facilities. Service was also a common complaint, with guests feeling that staff were unresponsive to issues. Additionally, room size and comfort were frequently criticized, leading to an overall feeling of dissatisfaction despite the positive aspects.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.3 out of 10
112 reviews
8.9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Cityspace Borough?
Guests have praised the very comfortable beds at Cityspace Borough, ensuring a good night's sleep during your stay.
Is parking available at Cityspace Borough?
Cityspace Borough does not offer on-site parking, but there are nearby parking options available for guests.
How is the food quality at Cityspace Borough?
While Cityspace Borough does not have a restaurant, it is conveniently located near Borough Market, offering a wide variety of dining options for guests to explore.
What is the cleanliness like at Cityspace Borough?
Guests have appreciated the clean and neat rooms at Cityspace Borough, although some have mentioned the need for improvements in certain areas.
What is the customer service like at Cityspace Borough?
The staff at Cityspace Borough have been described as helpful and friendly, providing a welcoming experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Courtyard View
Guests found the rooms facing the courtyard to be quiet and peaceful, providing a comfortable stay away from street noise.
Consider Bringing Earplugs
Some guests experienced noise from neighboring rooms, so packing earplugs might be helpful for light sleepers.
Be Mindful of Renovations
Several guests mentioned ongoing renovations causing inconvenience, so it's advisable to inquire about the status of renovations before booking.
Check for Room Upgrades
Some guests were pleasantly surprised by room upgrades, so it might be worth inquiring about potential upgrades during check-in.
Prepare for Self-Check-in
The hotel uses a digital key system for self-check-in, so guests should ensure they have a stable internet connection for a smooth check-in experience.
Pack Light for Upper Floors
As the property lacks a lift, guests with heavy luggage may want to pack light or request assistance with luggage to navigate the stairs comfortably.
Consider Noise-Canceling Options
Due to the lack of soundproofing in some rooms, bringing noise-canceling headphones or a white noise machine could enhance the sleeping experience.
Inquire About Shared Facilities
Guests were surprised by shared bathrooms, so it's advisable to confirm the room's bathroom facilities before booking, especially for those preferring private bathrooms.
Be Aware of Street Noise
Rooms facing the street may experience outside noise, so guests sensitive to noise may want to request a room away from the street.
Plan for Warm Weather
Some guests experienced warm rooms without air conditioning, so packing a portable fan or inquiring about cooling options could enhance comfort during warmer seasons.
Location
200 Borough High Street, London, SE1 1JX
What's nearby
- The Shard0.4 mi
- Tower Bridge0.8 mi
- Waterloo0.8 mi
- St. Paul's Cathedral0.9 mi
- Tower of London0.9 mi
- London Eye1.1 mi
- Big Ben1.3 mi
- Palace of Westminster1.3 mi
- Strand1.4 mi
- Central London1.5 mi
- Charing Cross1.5 mi
- Trafalgar Square1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Borough
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $147 |
Average price (weekend night) | $128 |
When to book a room at The Borough
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Borough
FAQs when booking at The Borough
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See most recommended stays in LondonGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | London City |
Distance to airport | 6.2 mi |
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