Good to know
|Distance to city center||1.2 mi|
|Nearest Airport||London Heathrow|
|Distance to airport||13.9 mi|
|"excellent large bed, lovely room."||(in 160 reviews)|
|"Excellent location, helpful concierge."||(in 420 reviews)|
|"Cool rooftop bar with good music!."||(in 59 reviews)|
|"Service very poor."||(in 31 reviews)|
|"The room was dirty, rusty, cold."||(in 73 reviews)|
|"The breakfast was really poor quality."||(in 43 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 212 reviews|
|carnaby||in 83 reviews|
|comfortable bed||in 150 reviews|
|friendly staff||in 281 reviews|
|great location||in 605 reviews|
|heart of london||in 65 reviews|
|kettle lid||in 5 reviews|
|paint peeling||in 17 reviews|
|roof top bar||in 156 reviews|
|room was good||in 364 reviews|
|service was poor||in 80 reviews|
|tube station||in 21 reviews|
they changed the breakfast arrangement without telling the costumers.....there are multiple things you have to pay extra for such as proper coffee!! luckily we had one of the staff that understood the issue and served us amazingly.
Friendly and helpfull personnel, e.g. finding a Musical or transportation Excellent location vis a vis Carnaby and Regent street Acceptable pricing
Hotel is a fallen angel in desparate need for renovation, maintenance and cleaning. Hot/cold switch in shower didn´t work, plugs defect, hair dryer out of order, heating out of order , stains everywhere. Room cleaning is a joke.
the best thing about the hotel is the location
the reception staff are extremely rude, non-friendly and unhelpful. After arriving from a 21 hour flight, despite informing days prior about the timing of our arrival, we find out that the our 2 rooms were not ready and we had to wait for over 4 hours at reception. the reception staff are extremely unhelpful and seemed almost to be annoyed at our arrival. they didn't even offer anything while we waited. The rooms offered finally were on separate floors despite asking for rooms next to each other or even on same floor. the room were total disappointment as the carpets were not clean, the fridge not working. we called for in room dining menu but it never arrived at all. we did ask the reception the next day to inform us if a room becomes available on same floor however they seemed annoyed for being asked and she just pretended to talk to her manager by just walking to a partition wall and coming back. we were informed it will be sorted by the afternoon however once again they ignored it and never even contacted us to inform any update. the only good thing were the concierge staff as they were all very friendly and helpful. breakfast was average and same boring items every day with no variety.
Location was good
Room was noisy. Despite being reassured on checkin that my room was quiet, it turned out there was a disco on the roof above my room. When I challenged the management on this I just got a shrug if the shoulders. Considering the hotel was not cheap, this was quite disappointing
Not much .
The bad reviews are true . This is NOT a five star hotel! Room smelt like smoke , patrons from roof bar are very noisy when leaving . Would never stay there again !
A stay at Courthouse Hotel places you in the heart of London, steps from Oxford Street and London Palladium Theatre. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk.
based on 2,410 reviews
Policies vary by room type and provider.
Reviews about Courthouse Hotel
Most Popular Landmarks
- Piccadilly Circus 0.4 mi
- National Gallery 0.6 mi
- British Museum 0.6 mi
- St James's Palace 0.7 mi
- Buckingham Palace 0.9 mi
- Churchill War Rooms 1 mi
|London City||8.2 mi|
|London Heathrow||13.9 mi|
|London Charing Cross||0.8 mi|