Pros (+) Good location, okay price.
Cons (-) It's not 5-star hotel, maybe three. My room didn't look anything like on photos, but was quite old fashioned with dirty carpet, broken cupboards and water stains on bathroom ceiling.
5 stars
Courthouse Hotel
19-21 Great Marlborough Street, London, W1F 7HL, United Kingdom
London, United Kingdom
See location+44 207 297 5555Photos of Courthouse Hotel
Overview
Providing an indoor pool, a sauna and a rooftop terrace, Courthouse Hotel London is located in Soho and is a short stroll from Regent Street. It is set amongst a variety of well-known shops and is minutes on foot from Oxford Circus Tube Station.
Guests can enjoy a range of relaxing treatments and beauty therapy at the on-site spa, Sanook. Amenities include complimentary wireless internet and 24-hour room service. A well-equipped gym is also available.
All the rooms at the hotel provide a mini bar, plus all the necessities for an enjoyable stay. A laptop safe, a desk and a flat-screen TV are also provided to guests.
In-house dining options include Silk, which is a convenient place to enjoy a meal. Each evening, guests can relax in the comfortable lounge bar. Guests are also able to try one of the various bars and cafés in the local area.
Courthouse Hotel London is surrounded by the area's well-known sightseeing attractions, including Leicester Square, Her Majesty's Theatre and Oxford Street, which are a short walk away. It is also a brief stroll from Leicester Square Tube Station.
Latest deals for Courthouse Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Courthouse Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
General
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Tile/marble floor
Services and conveniences
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Hypoallergenic
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Indoor pool
- Sauna
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
Workspace
- Laptop safe
- Desk
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Courthouse Hotel
8.0
Very good
2572 verified ratings
Wonderful
662
Very good
409
Good
512
Okay
262
Fair
319
Mediocre
160
Poor
248
Summary of reviews
Guests say
Guests praised the hotel's excellent location, noting it was central and convenient for exploring the area. However, many expressed dissatisfaction with the service, describing staff as rude or unhelpful. Cleanliness was also a significant concern, with reports of dirty carpets, stained mattresses, and general shabby conditions throughout the hotel. Overall, while the location was a highlight, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
1709 reviews
5 out of 10
9 reviews
7 out of 10
4 reviews
5.3 out of 10
3 reviews
All reviews
Pros (+) Location was excellent.
Cons (-) Paint on ceiling falling off, hole in the wall and plug didn’t work. Wouldn’t say this was a 5 star hotel.
Pros (+) The location was good.
Cons (-) Overall the hotel is in shabby condition, mis-matched and tacky furniture, thread bare carpeting and dim lighting. The mattress was lumpy, we had no internet service though it was supposed to be provided free. The air conditioning did not work well and the toilet leaked. When we went to take a shower in the morning there was no hot water, we called multiple times and heard a different story each t...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers an indoor pool, sauna, rooftop terrace, and a well-equipped gym. Guests can also enjoy relaxing treatments and beauty therapy at the on-site spa, Sanook.
Is parking available at the hotel?
Yes, the hotel provides parking and valet parking for guests.
What can guests expect from the dining options at the hotel?
Guests can enjoy in-house dining at Silk, a convenient place to savor a meal, as well as a comfortable lounge bar. Additionally, there are various bars and cafés in the local area for guests to explore.
What is the best time to visit the hotel?
The high season is in June, offering a great time to experience the hotel's central location and nearby attractions. However, November is the low season, providing a quieter and potentially more affordable stay.
How is the cleanliness and maintenance of the hotel?
While some guests have mentioned concerns about the hotel's maintenance, many have praised the excellent clean and well-maintained rooms. The hotel also offers daily housekeeping and follows all safety protocols for guest accommodation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa
Guests appreciated the relaxing treatments and beauty therapy at the on-site spa, Sanook. Consider indulging in these services for a truly rejuvenating experience.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Piccadilly Circus, the National Gallery, and the British Museum makes it an ideal base for sightseeing. Plan your itinerary to include these must-see spots.
Consider Room Selection Carefully
While some guests praised the spacious and clean rooms, others mentioned issues such as noise disturbances and dated decor. Take time to read recent reviews and consider specific room options to ensure a comfortable stay.
Check for Special Offers
Some guests received room upgrades and other perks upon arrival. Inquire about any special offers or upgrades that may be available during your stay.
Be Mindful of Noise Levels
Several guests reported noise disturbances, particularly from the street and within the hotel. Light sleepers may want to request a quieter room or consider bringing earplugs for a peaceful night's rest.
Dining Recommendations
While the hotel offers in-house dining options, guests had mixed reviews about the quality of the breakfast and rooftop bar. Consider exploring nearby cafes and restaurants for a variety of dining experiences.
Take Advantage of the Fitness Facilities
The hotel features a well-equipped gym, indoor pool, and sauna. Guests looking to maintain their fitness routine or unwind with a swim should make use of these facilities.
Inquire About Early Check-In
Some guests were pleasantly surprised to find their room ready upon early arrival. If you plan to arrive before the standard check-in time, it may be worth checking if early check-in is possible.
Plan for Nearby Shopping
The hotel's location near major shopping streets like Regent and Oxford provides an excellent opportunity for a shopping spree. Make time to explore the nearby shopping districts and enjoy the festive lights during the holiday season.
Location
19-21 Great Marlborough Street, London, W1F 7HL
What's nearby
- Piccadilly Circus0.4 mi
- Leicester Square0.5 mi
- British Museum0.6 mi
- Trafalgar Square0.7 mi
- Oxford Street0.7 mi
- Charing Cross0.7 mi
- Central London0.7 mi
- Strand0.8 mi
- Buckingham Palace0.9 mi
- Big Ben1.1 mi
- London Eye1.1 mi
- Palace of Westminster1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courthouse Hotel
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $404 |
Average price (weekend night) | $252 |
When to book a room at Courthouse Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courthouse Hotel
FAQs when booking at Courthouse Hotel
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Value for money | 7.4 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | London City |
Distance to airport | 8.1 mi |
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